Volkswagen 各車款申訴與召回
Volkswagen 的 3 款車、23 個年款，NHTSA 累計收到 3,148 筆車主申訴與 67 件召回案。品牌平均每車齡年 28.8 筆，申訴比一般車少（指數 0.71）。
分析
追蹤的 Volkswagen 車款中，Jetta 的每年申訴最少，ID.4 最多。按年款看，品牌平均申訴率以 2023 年款最高（每年 50.5 筆），2020 年款最低（14.4 筆）。
Volkswagen 車主抱怨電系的比例高於整體：佔申訴 26.9%，是全部追蹤車款的 1.7 倍。近 12 個月車主提出 724 筆申訴，前 12 個月是 553 筆，增加 31%。
召回：追蹤年款合計 67 件召回案，以 2022 年收件最多（10 件），其中 5 件帶有勿駕駛或停戶外警告。有 6 件 NHTSA 調查涉及 Volkswagen 車款，其中 0 件仍在進行。
車款
| 車款 | 級距 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 調查 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|---|
| Volkswagen ID.4 | 電動車 | 1,011 | 48.3 | 1.2 | 惡化中 | 年增減 30% 以內 | 25 | 2 | 電系 |
| Volkswagen Tiguan | 緊湊型 SUV | 1,267 | 29.7 | 0.74 | 改善中 | 升溫 | 28 | 2 | 引擎 |
| Volkswagen Jetta | 小型房車 | 870 | 17.0 | 0.42 | 改善中 | 年增減 30% 以內 | 22 | 2 | 引擎 |
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
各年款 · 每車齡年申訴數
全部車款平均: 40.4
車主在抱怨什麼
對比全部車款: 1.00 = 全部車款平均
召回（依收件年份）
勿駕駛／停戶外: 5
調查
- Inadvertent Door Opening 已結案
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received simil…
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) 已結案
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 V…
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Vehicle Stalling - Manual Transmission 已結案
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic wit…
- Seat Belt Webbing Failure 已結案
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA R…
- Seat Belt Webbing Failure 已結案
In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in…