Volkswagen 各车型投诉与召回
Volkswagen 的 3 款车、23 个年款，NHTSA 累计收到 3,148 条车主投诉与 67 项召回案。品牌平均每车龄年 28.8 条，投诉比一般车少（指数 0.71）。
分析
跟踪的 Volkswagen 车型中，Jetta 的每年投诉最少，ID.4 最多。按年款看，品牌平均投诉率以 2023 款最高（每年 50.5 条），2020 款最低（14.4 条）。
Volkswagen 车主抱怨电气的比例高于整体：占投诉 26.9%，是全部跟踪车型的 1.7 倍。近 12 个月车主提出 724 条投诉，前 12 个月是 553 条，增加 31%。
召回：跟踪年款合计 67 项召回案，以 2022 年收件最多（10 项），其中 5 项带有勿驾驶或停户外警告。有 6 项 NHTSA 调查涉及 Volkswagen 车型，其中 0 项仍在进行。
车型
| 车型 | 级别 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 调查 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|---|
| Volkswagen ID.4 | 电动车 | 1,011 | 48.3 | 1.2 | 恶化中 | 年增减 30% 以内 | 25 | 2 | 电气 |
| Volkswagen Tiguan | 紧凑型 SUV | 1,267 | 29.7 | 0.74 | 改善中 | 升温 | 28 | 2 | 发动机 |
| Volkswagen Jetta | 紧凑型轿车 | 870 | 17.0 | 0.42 | 改善中 | 年增减 30% 以内 | 22 | 2 | 发动机 |
1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。
各年款 · 每车龄年投诉数
全部车型平均: 40.4
车主在抱怨什么
对比全部车型: 1.00 = 全部车型平均
召回（按收件年份）
勿驾驶／停户外: 5
调查
- Inadvertent Door Opening 已结案
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received simil…
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) 已结案
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 V…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Vehicle Stalling - Manual Transmission 已结案
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic wit…
- Seat Belt Webbing Failure 已结案
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA R…
- Seat Belt Webbing Failure 已结案
In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in…