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2021 年款 Volkswagen ID.4 問題、申訴與召回

較多 降溫

NHTSA 收到 2021 年款 Volkswagen ID.4 的車主申訴共 330 筆,換算每車齡年 58.2 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.38;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 65 名。與 Volkswagen 其他車款相比,它的申訴率高 99%;與其他電動車相比則差不多。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2021-05-20 與 2026-08-22 之間。 事故發生到提出申訴的中位延遲:7 天。

330申訴
58.2每車齡年申訴數
1.38申訴指數 對比全部追蹤車款
11召回
8.5%涉及碰撞或起火的比例
49近 12 個月

分析

後一年款(2022)每年 28.7 筆,比這一年款少。2021 年款上路前兩年累積 73 筆申訴,比同年款車的平均高 19%。

最常見的問題類別是電系(佔申訴 47.9%),其次是內裝與配備(10.0%)與煞車(7.6%)。電系類申訴在這裡的比例是全部追蹤車款的 3.0 倍。在電系類申訴裡,車主最常提到 “electrical”、“system recall”、“available”、“reasonable”與“exceeded”。有 28 筆申訴(8.5%)提到碰撞或起火;車主通報 22 人受傷、0 人死亡。

一半的事故發生在年款起算 32 個月內;最集中的時期是第三到第五年(佔 36%)。近 12 個月新增 49 筆申訴,前 12 個月是 71 筆,申訴速度在降溫。

NHTSA 列出這個年款 11 件安全召回。 有 66% 的申訴落在召回已處理的零件範圍。有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Inadvertent Door Opening」(2024-05-16 開啟,已於 2024-11-04 結案)。

申訴指數

  • 對比全部追蹤車款1.38
  • 對比 Volkswagen 其他車款1.99
  • 對比其他 2021 年款1.52
  • 對比其他電動車1.03
  • 上路前兩年的申訴數 · 對比同年款平均 (73)1.19
  • 第 65 名/共 85 · 2021排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 202158.2 每年1.38
  • 202228.7 每年0.68
  • 2023123.3 每年2.93
  • 202417.9 每年0.43
  • 202515.5 每年0.37

Volkswagen ID.4 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系158 · 47.9% · 3.04×
  • 內裝與配備33 · 10.0% · 1.12×
  • 煞車25 · 7.6% · 1.25×
  • 車身與結構24 · 7.3% · 0.8×
  • 引擎18 · 5.5% · 0.25×
  • 變速箱/動力系統18 · 5.5% · 0.47×
  • 輪胎、輪圈與懸吊13 · 3.9% · 1.56×
  • 駕駛輔助系統11 · 3.3% · 0.58×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • electrical57
  • system recall30
  • available54
  • reasonable37
  • exceeded35
  • amount recall34

內裝與配備 · 申訴中常見的詞

  • door handle4
  • recalls7
  • handles3
  • inside6
  • open door3
  • emergency6

煞車 · 申訴中常見的詞

  • brake14
  • accelerated7
  • pedal9
  • braking9
  • auto hold3
  • stability control4

問題分類: 電系 · 內裝與配備 · 車身與結構 · 煞車 · 駕駛輔助系統 · 變速箱/動力系統 · 引擎

申訴提出的年份

2021: 19 19 2021 2022: 54 54 2022 2023: 99 99 2023 2024: 67 67 2024 2025: 55 55 2025 2026: 36 36 2026
  • 通報碰撞: 27
  • 通報起火: 1
  • 受傷: 22
  • 死亡: 0

事故發生時的車齡

  • 1 年內11.2%
  • 1–2 年17.3%
  • 2–3 年26.4%
  • 3–5 年36.4%
  • 5 年以上8.8%

事故車齡中位數: 32 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2021 · 電動車

車款申訴每車齡年申訴數申訴指數
2021 Tesla Model X407.10.17
2021 Chevrolet Bolt EV6711.80.28
2021 Tesla Model S17631.00.74
2021 Volkswagen ID.433058.21.38
2021 Ford Mustang Mach-E34360.51.44
2021 Tesla Model 3657115.82.75
2021 Tesla Model Y1,066187.94.47

安全召回 (11)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案號 25V120000 · 2025-02-27

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

風險: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

處置: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案號 24V651000 · 2024-09-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

風險: A vehicle door that opens unexpectedly while driving increases the risk of injury.

處置: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

BACK OVER PREVENTION:SOFTWARE 案號 24V344000 · 2024-05-15

摘要: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

風險: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

處置: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案號 23V312000 · 2023-05-03

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

風險: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

處置: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE 案號 23V040000 · 2023-02-01

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

風險: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

處置: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

AIR BAGS:FRONTAL 案號 22V858000 · 2022-11-02

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

處置: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 22V162000 · 2022-03-16

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

風險: An unreliable battery connection may cause a stall, increasing the risk of a crash.

處置: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

STEERING:GEAR BOX (OTHER THAN RACK AND PINION) 案號 21V852000 · 2021-11-03

摘要: Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

風險: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

處置: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

SEAT BELTS:REAR/OTHER:RETRACTOR 案號 21V606000 · 2021-08-05

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: An unsecured child restraint system can increase the risk of injury during a crash.

處置: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

SEAT BELTS:REAR/OTHER:RETRACTOR 案號 21V607000 · 2021-08-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: An unsecured child restraint system can increase the risk of injury during a crash.

處置: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

EXTERIOR LIGHTING:HEADLIGHTS 案號 21V413000 · 2021-06-02

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

處置: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2021 年款 Volkswagen ID.4 有多少申訴?

NHTSA 收到 2021 年款 Volkswagen ID.4 共 330 筆申訴,約每車齡年 58.2 筆。

2021 年款 Volkswagen ID.4 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 47.9%。

2021 年款 Volkswagen ID.4 有召回嗎?

NHTSA 列出這個年款 11 件安全召回。 有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Inadvertent Door Opening」(2024-05-16 開啟,已於 2024-11-04 結案)。

2021 年款 Volkswagen ID.4 現在還有人在申訴嗎?

近 12 個月新增 49 筆申訴,前 12 個月是 71 筆,申訴速度在降溫。

2021 年款 Volkswagen ID.4 跟同類車比起來如何?

NHTSA 收到 2021 年款 Volkswagen ID.4 的車主申訴共 330 筆,換算每車齡年 58.2 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.38;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 65 名。與 Volkswagen 其他車款相比,它的申訴率高 99%;與其他電動車相比則差不多。