分析
前一年款（2020）每年 25.8 筆，比這一年款多。後一年款（2022）每年 12.6 筆，比這一年款多。2021 年款上路前兩年累積 40 筆申訴，比同年款車的平均低 35%。
最常見的問題類別是電系（佔申訴 41.8%），其次是轉向（11.9%）與變速箱／動力系統（10.4%）。電系類申訴在這裡的比例是全部追蹤車款的 2.6 倍。在電系類申訴裡，車主最常提到 “battery”、“notification electrical”、“electrical system”、“reasonable”與“charge”。有 4 筆申訴（6.0%）提到碰撞或起火；車主通報 1 人受傷、0 人死亡。
一半的事故發生在年款起算 8 個月內；最集中的時期是第一年（佔 55%）。近 12 個月新增 5 筆申訴。
NHTSA 列出這個年款 5 件安全召回，其中 3 件帶有勿駕駛或停戶外警告。 有 42% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（2023-01-27 開啟，已於 2023-08-07 結案）。
安全召回 (5)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 24V812000 · 2024-10-31
⚠ 停在戶外／勿駕駛警告
摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
風險: A battery fire increases the risk of injury.
處置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 24V481000 · 2024-06-27
⚠ 停在戶外／勿駕駛警告
摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
風險: A battery fire increases the risk of injury.
處置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
STRUCTURE:BODY:ROOF AND PILLARS 案號 23V845000 · 2023-12-14
摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
風險: A fire increases the risk of injury.
處置: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
STRUCTURE:BODY:ROOF AND PILLARS 案號 22V930000 · 2022-12-15
摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
風險: A vehicle fire can increase the risk of injury.
處置: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 21V650000 · 2021-08-20
⚠ 停在戶外／勿駕駛警告
摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
風險: A battery fire increases the risk of injury.
處置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
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