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2020 年款 Chevrolet Bolt EV 問題、申訴與召回

較少 年增減 30% 以內

NHTSA 收到 2020 年款 Chevrolet Bolt EV 的車主申訴共 173 筆,換算每車齡年 25.5 筆,申訴比一般車少(申訴指數 0.63;1.00 為全部追蹤車款的平均)。在我們追蹤的 83 款 2020 年款車中,它的每年申訴數由少到多排第 43 名。與 Chevrolet 其他車款相比,它的申訴率低 45%;與其他電動車相比則低 50%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-01-31 與 2026-09-16 之間。 事故發生到提出申訴的中位延遲:14 天。

173申訴
25.5每車齡年申訴數
0.63申訴指數 對比全部追蹤車款
8召回 · ⚠ 3
6.4%涉及碰撞或起火的比例
17近 12 個月

分析

前一年款(2019)每年 22.9 筆,比這一年款少。後一年款(2021)每年 11.6 筆,比這一年款少。2020 年款上路前兩年累積 37 筆申訴,比同年款車的平均低 34%。

最常見的問題類別是電系(佔申訴 47.4%),其次是轉向(12.7%)與未指明或其他(8.7%)。電系類申訴在這裡的比例是全部追蹤車款的 3.0 倍。有 11 筆申訴(6.4%)提到碰撞或起火;車主通報 0 人受傷、0 人死亡。

一半的事故發生在年款起算 34 個月內;最集中的時期是第二年(佔 34%)。近 12 個月新增 17 筆申訴,前 12 個月是 24 筆,減少 29%。

NHTSA 列出這個年款 8 件安全召回,其中 3 件帶有勿駕駛或停戶外警告。有 2 件 NHTSA 調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(缺陷請願,2023-01-27 開啟,已於 2023-08-07 結案)。

申訴指數

  • 對比全部追蹤車款0.63
  • 對比 Chevrolet 其他車款0.55
  • 對比其他 2020 年款0.68
  • 對比其他電動車0.5
  • 上路前兩年的申訴數 · 對比同年款平均 (37)0.66
  • 第 43 名/共 83 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Chevrolet Bolt EV 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系82 · 47.4% · 3.01×
  • 轉向22 · 12.7% · 1.98×
  • 未指明或其他15 · 8.7% · 0.97×
  • 變速箱/動力系統10 · 5.8% · 0.5×
  • 燃油系統10 · 5.8% · 1.34×
  • 引擎8 · 4.6% · 0.21×
  • 其他7 · 4.0% · 2.17×
  • 安全氣囊與安全帶5 · 2.9% · 0.76×

對比全部車款: 1.00 = 全部車款平均

問題分類: 電系 · 轉向 · 燃油系統 · 變速箱/動力系統 · 未指明或其他

申訴提出的年份

2020: 2 2 2020 2021: 35 35 2021 2022: 33 33 2022 2023: 41 41 2023 2024: 28 28 2024 2025: 18 18 2025 2026: 16 16 2026
  • 通報碰撞: 7
  • 通報起火: 4
  • 受傷: 0
  • 死亡: 0

事故發生時的車齡

  • 1 年內4.6%
  • 1–2 年34.1%
  • 2–3 年12.7%
  • 3–5 年30.1%
  • 5 年以上18.5%

事故車齡中位數: 34 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 電動車

車款申訴每車齡年申訴數申訴指數
2020 Tesla Model S8011.80.29
2020 Tesla Model X12818.90.47
2020 Chevrolet Bolt EV17325.50.63
2020 Tesla Model Y28241.51.03
2020 Tesla Model 345166.41.65

安全召回 (8)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 24V812000 · 2024-10-31

⚠ 停在戶外/勿駕駛警告

摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.

風險: A battery fire increases the risk of injury.

處置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 24V481000 · 2024-06-27

⚠ 停在戶外/勿駕駛警告

摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.

風險: A battery fire increases the risk of injury.

處置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.

STRUCTURE:BODY:ROOF AND PILLARS 案號 23V845000 · 2023-12-14

摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

風險: A fire increases the risk of injury.

處置: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

STRUCTURE:BODY:ROOF AND PILLARS 案號 22V930000 · 2022-12-15

摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

風險: A vehicle fire can increase the risk of injury.

處置: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 21V650000 · 2021-08-20

⚠ 停在戶外/勿駕駛警告

摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

風險: A battery fire increases the risk of injury.

處置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.

SEAT BELTS 案號 20V811000 · 2020-12-23

摘要: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

風險: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

處置: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案號 20V808000 · 2020-12-22

摘要: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV vehicles. These vehicles may have an improperly cast front left brake caliper that can fracture during a high-pressure braking event.

風險: If a brake caliper fractures and brake fluid is lost, the vehicle may experience reduced brake performance, increasing the risk of a crash.

處置: GM will notify owners, and dealers will inspect the casting lot number on the front left brake caliper and replace it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202321400.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 案號 20V184000 · 2020-03-26

摘要: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

風險: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.

處置: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

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