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2020 年款 Tesla Model X 問題、申訴與召回

少很多 平穩

NHTSA 收到 2020 年款 Tesla Model X 的車主申訴共 125 筆,換算每車齡年 18.7 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.44;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 35 名。與 Tesla 其他車款相比,它的申訴率低 72%;與其他電動車相比則低 67%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-01-17 與 2026-09-02 之間。 事故發生到提出申訴的中位延遲:17 天。

125申訴
18.7每車齡年申訴數
0.44申訴指數 對比全部追蹤車款
10召回
13.6%涉及碰撞或起火的比例
11近 12 個月

分析

前一年款(2019)每年 9.5 筆,比這一年款少。後一年款(2021)每年 7.1 筆,比這一年款少。2020 年款上路前兩年累積 40 筆申訴,比同年款車的平均低 30%。

最常見的問題類別是電系(佔申訴 25.6%),其次是輪胎、輪圈與懸吊(21.6%)與駕駛輔助系統(12.0%)。電系類申訴在這裡的比例是全部追蹤車款的 1.6 倍。在電系類申訴裡,車主最常提到 “autopilot”、“traveling”、“music”、“auto pilot”與“gotten”。有 17 筆申訴(13.6%)提到碰撞或起火;車主通報 6 人受傷、0 人死亡。

一半的事故發生在年款起算 28 個月內;最集中的時期是第三到第五年(佔 27%)。近 12 個月新增 11 筆申訴,前 12 個月是 13 筆,速度大致平穩。

NHTSA 列出這個年款 10 件安全召回。 有 49% 的申訴落在召回已處理的零件範圍。有 11 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」(2026-03-18 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款0.44
  • 對比 Tesla 其他車款0.28
  • 對比其他 2020 年款0.49
  • 對比其他電動車0.33
  • 上路前兩年的申訴數 · 對比同年款平均 (40)0.7
  • 第 35 名/共 82 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Tesla Model X 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系32 · 25.6% · 1.63×
  • 輪胎、輪圈與懸吊27 · 21.6% · 8.67×
  • 駕駛輔助系統15 · 12.0% · 2.09×
  • 轉向13 · 10.4% · 1.6×
  • 變速箱/動力系統8 · 6.4% · 0.55×
  • 內裝與配備8 · 6.4% · 0.71×
  • 車身與結構7 · 5.6% · 0.61×
  • 煞車6 · 4.8% · 0.79×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • autopilot6
  • traveling6
  • music3
  • auto pilot3
  • gotten4
  • self-driving3

輪胎、輪圈與懸吊 · 申訴中常見的詞

  • suspension13
  • vehicledetails6
  • www iaai6
  • iaai com6
  • junkyard6
  • whompy5

駕駛輔助系統 · 申訴中常見的詞

  • autopilot4
  • phantom4
  • incidents4
  • suddenly6
  • cruise control5
  • braking5

問題分類: 內裝與配備 · 電系 · 轉向 · 輪胎、輪圈與懸吊 · 駕駛輔助系統 · 車身與結構

申訴提出的年份

2020: 23 23 2020 2021: 17 17 2021 2022: 29 29 2022 2023: 19 19 2023 2024: 18 18 2024 2025: 9 9 2025 2026: 10 10 2026
  • 通報碰撞: 17
  • 通報起火: 0
  • 受傷: 6
  • 死亡: 0

事故發生時的車齡

  • 1 年內21.6%
  • 1–2 年13.6%
  • 2–3 年24.0%
  • 3–5 年27.2%
  • 5 年以上13.6%

事故車齡中位數: 28 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 電動車

車款申訴每車齡年申訴數申訴指數
2020 Tesla Model S8012.00.29
2020 Tesla Model X12518.70.44
2020 Chevrolet Bolt EV17225.80.61
2020 Tesla Model Y27541.20.98
2020 Tesla Model 344767.01.59

安全召回 (10)

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案號 24V376000 · 2024-05-28 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

處置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT 案號 24V153000 · 2024-02-27 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

風險: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V051000 · 2024-01-30 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

風險: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

處置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 23V838000 · 2023-12-12 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

風險: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING:AUTOMATED/ADAPTIVE STEERING 案號 23V085000 · 2023-02-15 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

風險: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM 案號 22V818000 · 2022-11-01 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

風險: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

ELECTRICAL SYSTEM:SOFTWARE 案號 22V235000 · 2022-04-12 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

風險: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

ELECTRICAL SYSTEM:SOFTWARE 案號 22V063000 · 2022-02-04 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

風險: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 22V037000 · 2022-01-27 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

風險: Failing to stop at a stop sign can increase the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 21V846000 · 2021-10-29 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

風險: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

處置: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2020 年款 Tesla Model X 有多少申訴?

NHTSA 收到 2020 年款 Tesla Model X 共 125 筆申訴,約每車齡年 18.7 筆。

2020 年款 Tesla Model X 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 25.6%。

2020 年款 Tesla Model X 有召回嗎?

NHTSA 列出這個年款 10 件安全召回。 有 11 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」(2026-03-18 開啟,仍在進行中)。

2020 年款 Tesla Model X 現在還有人在申訴嗎?

近 12 個月新增 11 筆申訴,前 12 個月是 13 筆,速度大致平穩。

2020 年款 Tesla Model X 跟同類車比起來如何?

NHTSA 收到 2020 年款 Tesla Model X 的車主申訴共 125 筆,換算每車齡年 18.7 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.44;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 35 名。與 Tesla 其他車款相比,它的申訴率低 72%;與其他電動車相比則低 67%。