Tesla Model X 2020 : problèmes, plaintes et rappels

Bien moins Constant

La NHTSA a reçu 125 plaintes de propriétaires concernant la Tesla Model X 2020, soit 18,7 par année de circulation — bien moins de plaintes que la normale pour un véhicule de cet âge (indice de plaintes 0,44, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 82 véhicules du millésime 2020 que nous suivons, elle se classe 35e pour le moins de plaintes par an. Par rapport aux autres modèles Tesla, son taux est inférieur de 72 % ; par rapport aux autres Véhicules électriques, il est inférieur de 67 %.

Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode

Plaintes déposées entre le 2020-01-17 et le 2026-09-02. Délai médian entre l'incident et le dépôt : 17 jours.

125Plaintes

18.7Plaintes par année de circulation

0.44Indice de plaintes vs tous les véhicules suivis

10Rappels

13.6%Part impliquant un accident ou un incendie

1112 derniers mois

Analyse

Le millésime précédent (2019) a généré 9,5 plaintes par an, moins que celui-ci. Le millésime suivant (2021) a généré 7,1 par an, moins que celui-ci. Durant ses deux premières années de circulation, le millésime 2020 a cumulé 40 plaintes, un niveau inférieur de 30 % à celui du véhicule moyen du même millésime.

Le domaine de problèmes le plus fréquent est Électrique (25,6 % des plaintes), suivi de Roues, pneus & suspension (21,6 %) et Aides à la conduite (12,0 %). Les plaintes concernant Électrique y sont 1,6 fois plus fréquentes que sur l'ensemble des véhicules suivis. Dans les plaintes sur Électrique, les propriétaires mentionnent le plus souvent “autopilot”, “traveling”, “music”, “auto pilot” et “gotten”. 17 plaintes (13,6 %) décrivent un accident ou un incendie ; les propriétaires signalent 6 blessés et 0 décès.

La moitié des incidents signalés sont survenus dans les 28 mois suivant le début du millésime ; la période la plus chargée est la troisième à la cinquième année (27 % des incidents). Au cours des 12 derniers mois, 11 nouvelles plaintes ont été déposées, contre 13 lors des 12 mois précédents — un rythme stable.

La NHTSA recense 10 rappels de sécurité pour ce millésime. 49 % des plaintes relèvent de composants couverts par un rappel. 11 enquêtes NHTSA couvrent ce millésime ; la plus récente est « FSD Collisions in Reduced Roadway Visibility Conditions » (ouverte le 2026-03-18, toujours en cours).

Indice de plaintes

vs tous les véhicules suivis0.44
vs autres modèles Tesla0.28
vs autres modèles 20200.49
vs autres Véhicules électriques0.33
Plaintes durant les 2 premières années · vs moyenne du même millésime (40)0.7
35e sur 82 · 2020Classements ›

1,00 correspond au groupe de comparaison. 2,00 signifie deux fois plus de plaintes par an.

Autres millésimes

201816.1 par an0.38
20199.5 par an0.23
202018.7 par an0.44
20217.1 par an0.17
202226.7 par an0.63
202352.3 par an1.24
20249.7 par an0.23
20259.0 par an0.21

Tesla Model X : problèmes, plaintes et rappels par millésime ›

De quoi se plaignent les propriétaires

Électrique32 · 25.6% · 1.63×
Roues, pneus & suspension27 · 21.6% · 8.67×
Aides à la conduite15 · 12.0% · 2.09×
Direction13 · 10.4% · 1.6×
Boîte / transmission8 · 6.4% · 0.55×
Intérieur & équipement8 · 6.4% · 0.71×
Carrosserie & structure7 · 5.6% · 0.61×
Freins6 · 4.8% · 0.79×

vs tous les véhicules: 1.00 = Moyenne tous véhicules

Électrique · Termes fréquents dans les plaintes

autopilot6
traveling6
music3
auto pilot3
gotten4
self-driving3

Roues, pneus & suspension · Termes fréquents dans les plaintes

suspension13
vehicledetails6
www iaai6
iaai com6
junkyard6
whompy5

Aides à la conduite · Termes fréquents dans les plaintes

autopilot4
phantom4
incidents4
suddenly6
cruise control5
braking5

Domaines de problèmes: Intérieur & équipement · Électrique · Direction · Roues, pneus & suspension · Aides à la conduite · Carrosserie & structure

Année de dépôt des plaintes

Accidents signalés: 17
Incendies signalés: 0
Blessés: 6
Décès: 0

Âge du véhicule lors de l'incident

<1 an21.6%
1–2 ans13.6%
2–3 ans24.0%
3–5 ans27.2%
5 ans et +13.6%

Âge médian lors de l'incident: 28 mois

Ce que rapportent les propriétaires

I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision.

Carrosserie & structure · 2026-03-05 · ODI 11722287 · Accident
The contact owns a 2020 Tesla Model X. The contact stated that upon activating Smart Summon, the vehicle turned directly towards a vehicle parked to the left at an undisclosed speed, resulting in a crash before that contact was able to cancel Smart Summon…

Électrique · 2024-06-04 · ODI 11592440 · Accident
On September 2, 2026 at 2:25 PM, my 2020 Tesla Model X Performance was operating under Tesla Smart Summon in a parking lot in Carrollton, Texas.

Intérieur & équipement · 2026-09-02 · ODI 11761711
While driving my Tesla Model X on the interstate at highway speed, the vehicle began intermittently displaying false warnings that the trunk was open.

Aides à la conduite · 2026-08-12 · ODI 11756594
To Whom It May Concern, I am writing to you once again to emphasize and provide additional details regarding the critical safety issue I previously addressed concerning the Tesla Model X vehicles, which is similarly affecting Tesla Model S models.

Roues, pneus & suspension · 2026-05-30 · ODI 11741048

Extraits de plaintes déposées auprès de la NHTSA (en anglais), raccourcis. Le numéro ODI est l'identifiant NHTSA du dossier.

Concurrents du segment · 2020 · Véhicules électriques

Modèles	Plaintes	Plaintes par année de circulation	Indice de plaintes
2020 Tesla Model S	80	12.0	0.29
2020 Tesla Model X	125	18.7	0.44
2020 Chevrolet Bolt EV	172	25.8	0.61
2020 Tesla Model Y	275	41.2	0.98
2020 Tesla Model 3	447	67.0	1.59

Rappels de sécurité (10)

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Numéro 24V376000 · 2024-05-28 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risque: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remède: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT Numéro 24V153000 · 2024-02-27 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risque: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remède: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Numéro 24V051000 · 2024-01-30 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risque: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remède: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Numéro 23V838000 · 2023-12-12 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risque: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remède: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING:AUTOMATED/ADAPTIVE STEERING Numéro 23V085000 · 2023-02-15 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risque: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remède: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM Numéro 22V818000 · 2022-11-01 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Risque: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remède: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

ELECTRICAL SYSTEM:SOFTWARE Numéro 22V235000 · 2022-04-12 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risque: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remède: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

ELECTRICAL SYSTEM:SOFTWARE Numéro 22V063000 · 2022-02-04 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risque: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remède: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Numéro 22V037000 · 2022-01-27 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risque: Failing to stop at a stop sign can increase the risk of a crash.

Remède: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Numéro 21V846000 · 2021-10-29 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risque: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remède: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Comment vérifier si votre voiture fait l'objet d'un rappel non effectué ›

Enquêtes

FSD Collisions in Reduced Roadway Visibility Conditions En cours

EA26002 · ELECTRICAL SYSTEM:ADAS · Ouverte le 2026-03-18 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged En cours

PE25012 · ELECTRICAL SYSTEM:ADAS · Ouverte le 2025-10-07 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements En cours

AQ25002 · ELECTRICAL SYSTEM:ADAS · Ouverte le 2025-08-20 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
FSD Collisions in Reduced Roadway Visibility Conditions Clôturée

PE24031 · ELECTRICAL SYSTEM:ADAS · Ouverte le 2024-10-17 · Clôturée 2026-03-18 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness En cours

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Ouverte le 2024-04-25 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Sudden Unintended Acceleration En cours

DP23002 · VEHICLE SPEED CONTROL · Ouverte le 2023-06-29 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti…
Defect Petition Interlock Request Clôturée

DP23001 · UNKNOWN OR OTHER · Ouverte le 2023-04-07 · Clôturée 2026-03-18 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a ârecall of all Tesla carsâ produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator contro…
Pedestrian alert sounds Clôturée

DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Ouverte le 2023-01-27 · Clôturée 2023-08-07 · Numéro 22V063000 · Millésimes: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Autopilot System Driver Controls Clôturée

EA22002 · ELECTRICAL SYSTEM · Ouverte le 2022-06-08 · Clôturée 2024-04-25 · Numéro 23V838 · Millésimes: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Teslaâs Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driverâs supervision. To suppor…
Tesla Passenger Play Clôturée

PE21023 · EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE · Ouverte le 2021-12-21 · Clôturée 2023-05-26 · Millésimes: 2018, 2019, 2020, 2021

The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 …
Autopilot & First Responder Scenes Clôturée

PE21020 · ELECTRICAL SYSTEM:ADAS · Ouverte le 2021-08-13 · Clôturée 2022-06-08 · Millésimes: 2018, 2019, 2020, 2021, 2022

On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulatio…

Questions fréquentes

Combien de plaintes pour la Tesla Model X 2020 ?

125 plaintes ont été déposées auprès de la NHTSA pour la Tesla Model X 2020, soit environ 18,7 par année de circulation.

Quel est le problème le plus fréquent sur la Tesla Model X 2020 ?

La catégorie la plus fréquente est Électrique, soit 25,6 % des plaintes.

La Tesla Model X 2020 fait-elle l'objet de rappels ?

La NHTSA recense 10 rappel(s) de sécurité pour ce millésime. 11 enquêtes NHTSA couvrent ce millésime ; la plus récente est « FSD Collisions in Reduced Roadway Visibility Conditions » (ouverte le 2026-03-18, toujours en cours).

La Tesla Model X 2020 génère-t-elle encore des plaintes ?

Au cours des 12 derniers mois, 11 nouvelles plaintes ont été déposées, contre 13 lors des 12 mois précédents — un rythme stable.