InsightArise CarsIndice des plaintes de propriétaires (États-Unis)
Français

Tesla Model X 2023 : problèmes, plaintes et rappels

Typique En baisse

La NHTSA a reçu 192 plaintes de propriétaires concernant la Tesla Model X 2023, soit 52,3 par année de circulation — un nombre de plaintes habituel pour un véhicule de cet âge (indice de plaintes 1,24, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 92 véhicules du millésime 2023 que nous suivons, elle se classe 68e pour le moins de plaintes par an. Par rapport aux autres modèles Tesla, son taux est inférieur de 21 % ; par rapport aux autres Véhicules électriques, il est inférieur de 7 %.

Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode

Plaintes déposées entre le 2023-01-06 et le 2026-08-13. Délai médian entre l'incident et le dépôt : 3 jours.

192Plaintes
52.3Plaintes par année de circulation
1.24Indice de plaintes vs tous les véhicules suivis
17Rappels
9.9%Part impliquant un accident ou un incendie
2512 derniers mois

Analyse

Le millésime précédent (2022) a généré 26,7 plaintes par an, moins que celui-ci. Le millésime suivant (2024) a généré 9,7 par an, moins que celui-ci. Durant ses deux premières années de circulation, le millésime 2023 a cumulé 146 plaintes, un niveau supérieur de 76 % à celui du véhicule moyen du même millésime.

Le domaine de problèmes le plus fréquent est Intérieur & équipement (35,9 % des plaintes), suivi de Direction (22,9 %) et Électrique (12,5 %). Les plaintes concernant Intérieur & équipement y sont 4,0 fois plus fréquentes que sur l'ensemble des véhicules suivis. Dans les plaintes sur Intérieur & équipement, les propriétaires mentionnent le plus souvent “horn”, “button”, “center”, “steering wheel” et “small”. 19 plaintes (9,9 %) décrivent un accident ou un incendie ; les propriétaires signalent 10 blessés et 0 décès.

La moitié des incidents signalés sont survenus dans les 16 mois suivant le début du millésime ; la période la plus chargée est la deuxième année (54 % des incidents). Au cours des 12 derniers mois, 25 nouvelles plaintes ont été déposées, contre 44 lors des 12 mois précédents — le rythme ralentit.

La NHTSA recense 17 rappels de sécurité pour ce millésime. 53 % des plaintes relèvent de composants couverts par un rappel. 10 enquêtes NHTSA couvrent ce millésime ; la plus récente est « FSD Collisions in Reduced Roadway Visibility Conditions » (ouverte le 2026-03-18, toujours en cours).

Indice de plaintes

  • vs tous les véhicules suivis1.24
  • vs autres modèles Tesla0.79
  • vs autres modèles 20231.24
  • vs autres Véhicules électriques0.93
  • Plaintes durant les 2 premières années · vs moyenne du même millésime (146)1.76
  • 68e sur 92 · 2023Classements ›

1,00 correspond au groupe de comparaison. 2,00 signifie deux fois plus de plaintes par an.

Autres millésimes

Tesla Model X : problèmes, plaintes et rappels par millésime ›

De quoi se plaignent les propriétaires

  • Intérieur & équipement69 · 35.9% · 4.0×
  • Direction44 · 22.9% · 3.53×
  • Électrique24 · 12.5% · 0.79×
  • Carrosserie & structure16 · 8.3% · 0.9×
  • Aides à la conduite10 · 5.2% · 0.91×
  • Freins9 · 4.7% · 0.77×
  • Airbags & ceintures8 · 4.2% · 1.1×
  • Roues, pneus & suspension6 · 3.1% · 1.24×

vs tous les véhicules: 1.00 = Moyenne tous véhicules

Intérieur & équipement · Termes fréquents dans les plaintes

  • horn55
  • button48
  • center40
  • steering wheel41
  • small23
  • side steering10

Direction · Termes fréquents dans les plaintes

  • horn33
  • button33
  • steering wheel37
  • center steering15
  • honk9
  • emergency16

Électrique · Termes fréquents dans les plaintes

  • horn4
  • air bags5
  • wheel8
  • result5
  • button5
  • hospital3

Domaines de problèmes: Intérieur & équipement · Électrique · Direction · Roues, pneus & suspension · Aides à la conduite · Carrosserie & structure

Année de dépôt des plaintes

2023: 31 31 2023 2024: 115 115 2024 2025: 31 31 2025 2026: 15 15 2026
  • Accidents signalés: 17
  • Incendies signalés: 2
  • Blessés: 10
  • Décès: 0

Âge du véhicule lors de l'incident

  • <1 an25.5%
  • 1–2 ans54.2%
  • 2–3 ans13.0%
  • 3–5 ans7.3%
  • 5 ans et +0.0%

Âge médian lors de l'incident: 16 mois

Ce que rapportent les propriétaires

Extraits de plaintes déposées auprès de la NHTSA (en anglais), raccourcis. Le numéro ODI est l'identifiant NHTSA du dossier.

Concurrents du segment · 2023 · Véhicules électriques

ModèlesPlaintesPlaintes par année de circulationIndice de plaintes
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1 144311.47.4

Rappels de sécurité (17)

BACK OVER PREVENTION:SOFTWARE Numéro 26V283000 · 2026-05-05

Résumé: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risque: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remède: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

AIR BAGS Numéro 25V172000 · 2025-03-19

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Risque: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Remède: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

BACK OVER PREVENTION:SOFTWARE Numéro 25V002000 · 2025-01-07

Résumé: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risque: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remède: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION Numéro 24V967000 · 2024-12-24

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Risque: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Remède: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH Numéro 24V554000 · 2024-07-24 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Risque: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remède: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Numéro 24V376000 · 2024-05-28 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risque: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remède: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Numéro 24V051000 · 2024-01-30 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risque: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remède: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Numéro 24V035000 · 2024-01-22 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Risque: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Remède: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH Numéro 23V862000 · 2023-12-19 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risque: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Remède: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Numéro 23V838000 · 2023-12-12 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risque: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remède: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING: STEERING WHEEL/HANDLE BAR Numéro 23V743000 · 2023-11-03

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Risque: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Remède: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

ELECTRICAL SYSTEM Numéro 23V679000 · 2023-10-11 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Risque: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

Remède: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Numéro 23V489000 · 2023-07-14

Résumé: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Risque: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.

Remède: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

SEAT BELTS:FRONT Numéro 23V488000 · 2023-07-14

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

Risque: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remède: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

BACK OVER PREVENTION Numéro 23V244000 · 2023-04-05 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risque: A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.

Remède: Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

STEERING:AUTOMATED/ADAPTIVE STEERING Numéro 23V085000 · 2023-02-15 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risque: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remède: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Numéro 22V843000 · 2022-11-15 · Correctif à distance

Résumé: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risque: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.

Remède: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.

Comment vérifier si votre voiture fait l'objet d'un rappel non effectué ›

Enquêtes

Questions fréquentes

Combien de plaintes pour la Tesla Model X 2023 ?

192 plaintes ont été déposées auprès de la NHTSA pour la Tesla Model X 2023, soit environ 52,3 par année de circulation.

Quel est le problème le plus fréquent sur la Tesla Model X 2023 ?

La catégorie la plus fréquente est Intérieur & équipement, soit 35,9 % des plaintes.

La Tesla Model X 2023 fait-elle l'objet de rappels ?

La NHTSA recense 17 rappel(s) de sécurité pour ce millésime. 10 enquêtes NHTSA couvrent ce millésime ; la plus récente est « FSD Collisions in Reduced Roadway Visibility Conditions » (ouverte le 2026-03-18, toujours en cours).

La Tesla Model X 2023 génère-t-elle encore des plaintes ?

Au cours des 12 derniers mois, 25 nouvelles plaintes ont été déposées, contre 44 lors des 12 mois précédents — le rythme ralentit.

Comment la Tesla Model X 2023 se compare-t-elle aux véhicules similaires ?

La NHTSA a reçu 192 plaintes de propriétaires concernant la Tesla Model X 2023, soit 52,3 par année de circulation — un nombre de plaintes habituel pour un véhicule de cet âge (indice de plaintes 1,24, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 92 véhicules du millésime 2023 que nous suivons, elle se classe 68e pour le moins de plaintes par an. Par rapport aux autres modèles Tesla, son taux est inférieur de 21 % ; par rapport aux autres Véhicules électriques, il est inférieur de 7 %.