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2023년식 Tesla Model X 문제, 불만과 리콜

보통 감소

NHTSA에 접수된 2023년식 Tesla Model X 차주 불만은 192건으로, 차령 1년당 52.3건입니다. 같은 차령의 차량과 비교하면 불만이 평균적인 수준(불만 지수 1.24, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2023년식 92개 차종 가운데 연간 불만이 적은 순으로 68위입니다. Tesla의 다른 차종과 비교하면 불만률이 21% 낮음, 다른 전기차과 비교하면 7% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2023-01-06부터 2026-08-13까지입니다. 사고 발생부터 접수까지 중앙값: 3일.

192불만
52.3차령 1년당 불만 수
1.24불만 지수 추적 중인 전체 차종 대비
17리콜
9.9%충돌·화재 포함 비율
25최근 12개월

분석

이전 연식(2022)은 연간 26.7건으로 이 연식보다 적습니다. 다음 연식(2024)은 연간 9.7건으로 이 연식보다 적습니다. 2023년식은 출시 후 2년 동안 불만 146건을 기록해 같은 연식 평균 차량보다 76% 높음 수준이었습니다.

가장 흔한 문제 영역은 실내·장비(불만의 35.9%)이며, 그다음은 조향(22.9%), 전기계통(12.5%)입니다. 실내·장비 불만은 추적 중인 전체 차종 대비 4.0배 비율로 나타납니다. 실내·장비 관련 보고에서 차주들이 가장 자주 언급하는 말은 “horn”, “button”, “center”, “steering wheel”, “small”입니다. 19건(9.9%)은 충돌 또는 화재를 동반했으며 부상 10건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 16개월 이내에 발생했고, 가장 집중된 시기는 2년째(54%)입니다. 최근 12개월 신규 불만은 25건, 그 이전 12개월은 44건으로 속도가 느려지고 있습니다.

NHTSA는 이 연식에 대해 안전 리콜 17건을 등재했습니다. 불만의 53%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 10건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

불만 지수

  • 추적 중인 전체 차종 대비1.24
  • Tesla 다른 차종 대비0.79
  • 다른 2023년식 대비1.24
  • 다른 전기차 대비0.93
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (146)1.76
  • 92개 중 68위 · 2023순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

Tesla Model X 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 실내·장비69 · 35.9% · 4.0×
  • 조향44 · 22.9% · 3.53×
  • 전기계통24 · 12.5% · 0.79×
  • 차체·구조16 · 8.3% · 0.9×
  • 운전자 보조 시스템10 · 5.2% · 0.91×
  • 브레이크9 · 4.7% · 0.77×
  • 에어백·안전벨트8 · 4.2% · 1.1×
  • 휠·타이어·서스펜션6 · 3.1% · 1.24×

전체 차종 대비: 1.00 = 전체 차종 평균

실내·장비 · 불만에 자주 나오는 말

  • horn55
  • button48
  • center40
  • steering wheel41
  • small23
  • side steering10

조향 · 불만에 자주 나오는 말

  • horn33
  • button33
  • steering wheel37
  • center steering15
  • honk9
  • emergency16

전기계통 · 불만에 자주 나오는 말

  • horn4
  • air bags5
  • wheel8
  • result5
  • button5
  • hospital3

문제 영역: 실내·장비 · 전기계통 · 조향 · 휠·타이어·서스펜션 · 운전자 보조 시스템 · 차체·구조

불만이 접수된 연도

2023: 31 31 2023 2024: 115 115 2024 2025: 31 31 2025 2026: 15 15 2026
  • 충돌 보고: 17
  • 화재 보고: 2
  • 부상: 10
  • 사망: 0

사고 발생 시 차령

  • 1년 미만25.5%
  • 1–2년54.2%
  • 2–3년13.0%
  • 3–5년7.3%
  • 5년 이상0.0%

사고 시 차령 중앙값: 16개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2023 · 전기차

차종불만차령 1년당 불만 수불만 지수
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1,144311.47.4

안전 리콜 (17)

BACK OVER PREVENTION:SOFTWARE 번호 26V283000 · 2026-05-05

요약: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

AIR BAGS 번호 25V172000 · 2025-03-19

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

위험: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

조치: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

BACK OVER PREVENTION:SOFTWARE 번호 25V002000 · 2025-01-07

요약: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

위험: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

조치: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 번호 24V967000 · 2024-12-24

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

위험: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

조치: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 번호 24V554000 · 2024-07-24 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

위험: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 번호 24V376000 · 2024-05-28 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

조치: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 24V051000 · 2024-01-30 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

위험: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

조치: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 24V035000 · 2024-01-22 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

위험: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 번호 23V862000 · 2023-12-19 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

위험: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 번호 23V838000 · 2023-12-12 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

위험: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

조치: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING: STEERING WHEEL/HANDLE BAR 번호 23V743000 · 2023-11-03

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

위험: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

조치: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

ELECTRICAL SYSTEM 번호 23V679000 · 2023-10-11 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

위험: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 번호 23V489000 · 2023-07-14

요약: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

위험: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.

조치: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

SEAT BELTS:FRONT 번호 23V488000 · 2023-07-14

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

위험: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

BACK OVER PREVENTION 번호 23V244000 · 2023-04-05 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

STEERING:AUTOMATED/ADAPTIVE STEERING 번호 23V085000 · 2023-02-15 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

위험: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

조치: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 번호 22V843000 · 2022-11-15 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.

조치: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

자주 묻는 질문

2023년식 Tesla Model X 불만은 몇 건?

NHTSA에 2023년식 Tesla Model X 불만 192건이 접수되었으며, 차령 1년당 약 52.3건입니다.

2023년식 Tesla Model X의 가장 흔한 문제는?

가장 흔한 범주는 실내·장비이며 불만의 35.9%를 차지합니다.

2023년식 Tesla Model X에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 17건을 등재했습니다. 이 연식은 NHTSA 결함 조사 10건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

2023년식 Tesla Model X은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 25건, 그 이전 12개월은 44건으로 속도가 느려지고 있습니다.

2023년식 Tesla Model X은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2023년식 Tesla Model X 차주 불만은 192건으로, 차령 1년당 52.3건입니다. 같은 차령의 차량과 비교하면 불만이 평균적인 수준(불만 지수 1.24, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2023년식 92개 차종 가운데 연간 불만이 적은 순으로 68위입니다. Tesla의 다른 차종과 비교하면 불만률이 21% 낮음, 다른 전기차과 비교하면 7% 낮음입니다.