2023년식 Tesla Model S 문제, 불만과 리콜

적음 감소

NHTSA에 접수된 2023년식 Tesla Model S 차주 불만은 112건으로, 차령 1년당 30.5건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 적음(불만 지수 0.72, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2023년식 92개 차종 가운데 연간 불만이 적은 순으로 56위입니다. Tesla의 다른 차종과 비교하면 불만률이 54% 낮음, 다른 전기차과 비교하면 46% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2023-01-10부터 2026-08-28까지입니다. 사고 발생부터 접수까지 중앙값: 4일.

112불만

30.5차령 1년당 불만 수

0.72불만 지수 추적 중인 전체 차종 대비

13리콜

7.1%충돌·화재 포함 비율

16최근 12개월

분석

이전 연식(2022)은 연간 29.1건으로 이 연식과 비슷합니다. 다음 연식(2024)은 연간 14.2건으로 이 연식보다 적습니다. 2023년식은 출시 후 2년 동안 불만 85건을 기록해 같은 연식 평균 차량보다 거의 같음 수준이었습니다.

가장 흔한 문제 영역은 실내·장비(불만의 42.0%)이며, 그다음은 조향(15.2%), 전기계통(9.8%)입니다. 실내·장비 불만은 추적 중인 전체 차종 대비 4.7배 비율로 나타납니다. 실내·장비 관련 보고에서 차주들이 가장 자주 언급하는 말은 “horn”, “button”, “center steering”, “steering wheel”, “small”입니다. 8건(7.1%)은 충돌 또는 화재를 동반했으며 부상 0건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 15개월 이내에 발생했고, 가장 집중된 시기는 2년째(54%)입니다. 최근 12개월 신규 불만은 16건, 그 이전 12개월은 24건으로 속도가 느려지고 있습니다.

NHTSA는 이 연식에 대해 안전 리콜 13건을 등재했습니다. 불만의 39%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 10건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

불만 지수

추적 중인 전체 차종 대비0.72
Tesla 다른 차종 대비0.46
다른 2023년식 대비0.72
다른 전기차 대비0.54
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (85)1.02
92개 중 56위 · 2023순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201814.8 연간0.35
20194.2 연간0.1
202012.0 연간0.29
202131.0 연간0.74
202229.1 연간0.69
202330.5 연간0.72
202414.2 연간0.34
20253.6 연간0.09

Tesla Model S 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

실내·장비47 · 42.0% · 4.69×
조향17 · 15.2% · 2.34×
전기계통11 · 9.8% · 0.62×
운전자 보조 시스템11 · 9.8% · 1.71×
휠·타이어·서스펜션6 · 5.4% · 2.17×
등화5 · 4.5% · 2.88×
변속기／파워트레인3 · 2.7% · 0.23×
브레이크3 · 2.7% · 0.45×

전체 차종 대비: 1.00 = 전체 차종 평균

실내·장비 · 불만에 자주 나오는 말

horn43
button37
center steering19
steering wheel35
small21
honk11

조향 · 불만에 자주 나오는 말

horn14
button13
steering wheel14
side steering6
center steering4
right side5

전기계통 · 불만에 자주 나오는 말

activate horn3
steering wheel5
center4
button3
emergency3
right3

문제 영역: 실내·장비 · 운전자 보조 시스템 · 전기계통 · 휠·타이어·서스펜션 · 조향 · 차체·구조 · 브레이크

불만이 접수된 연도

충돌 보고: 8
화재 보고: 0
부상: 0
사망: 0

사고 발생 시 차령

1년 미만25.0%
1–2년53.6%
2–3년13.4%
3–5년8.0%
5년 이상0.0%

사고 시 차령 중앙값: 15개월

차주들의 보고

The contact owns a 2023 Tesla Model 3. The contact stated that while exiting a supercharging station with the Full Self-Driving (FSD) feature engaged, the message "Take Over Immediately" was displayed.

전기계통 · 2026-08-05 · ODI 11754941 · 충돌
To Whom It May Concern, I am writing to formally report a significant safety concern with the design of the steering wheel horn mechanism in my Tesla vehicle.

실내·장비 · 2025-05-29 · ODI 11663627 · 충돌
My 2023 Tesla Model S has a horn activated by a small button on the right side of the steering wheel rather than by pressing the center of the steering wheel.

조향 · 2026-08-28 · ODI 11760191
My Tesla Model S has a touch-sensitive horn button on the right side of the steering wheel. In urgent situations, I've often had difficulty quickly locating it to get another driver's attention.

실내·장비 · 2026-08-10 · ODI 11756007
The driver's seat assembly on the vehicle suffers from a critical mechanical and software tracking defect that causes the seat to permanently jam into a mechanical lock, creating an immediate and severe safety hazard.

기타 · 2026-07-28 · ODI 11753375

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2023 · 전기차

차종	불만	차령 1년당 불만 수	불만 지수
2023 Chevrolet Bolt EV	59	16.1	0.38
2023 Tesla Model S	112	30.5	0.72
2023 Ford Mustang Mach-E	119	32.4	0.77
2023 Kia EV6	136	37.0	0.88
2023 Tesla Model X	192	52.3	1.24
2023 Ford F-150 Lightning	199	54.2	1.29
2023 Hyundai Ioniq 5	385	104.8	2.49
2023 Tesla Model 3	417	113.5	2.7
2023 Volkswagen ID.4	453	123.3	2.93
2023 Tesla Model Y	1,144	311.4	7.4

안전 리콜 (13)

BACK OVER PREVENTION:SOFTWARE 번호 26V283000 · 2026-05-05

요약: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

AIR BAGS 번호 25V172000 · 2025-03-19

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

위험: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

조치: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 번호 24V967000 · 2024-12-24

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

위험: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

조치: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 번호 24V554000 · 2024-07-24 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

위험: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 번호 24V376000 · 2024-05-28 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

조치: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 24V051000 · 2024-01-30 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

위험: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

조치: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 24V035000 · 2024-01-22 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

위험: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 번호 23V862000 · 2023-12-19 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

위험: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 번호 23V838000 · 2023-12-12 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

위험: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

조치: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING: STEERING WHEEL/HANDLE BAR 번호 23V743000 · 2023-11-03

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

위험: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

조치: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 번호 23V489000 · 2023-07-14

요약: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

위험: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.

조치: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

SEAT BELTS:FRONT 번호 23V488000 · 2023-07-14

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

위험: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

STEERING:AUTOMATED/ADAPTIVE STEERING 번호 23V085000 · 2023-02-15 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

위험: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

조치: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

FSD Collisions in Reduced Roadway Visibility Conditions 진행 중

EA26002 · ELECTRICAL SYSTEM:ADAS · 개시 2026-03-18 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged 진행 중

PE25012 · ELECTRICAL SYSTEM:ADAS · 개시 2025-10-07 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements 진행 중

AQ25002 · ELECTRICAL SYSTEM:ADAS · 개시 2025-08-20 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts. 종결

PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 개시 2025-01-06 · 종결 2026-04-03 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions 종결

PE24031 · ELECTRICAL SYSTEM:ADAS · 개시 2024-10-17 · 종결 2026-03-18 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness 진행 중

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · 개시 2024-04-25 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Sudden Unintended Acceleration 진행 중

DP23002 · VEHICLE SPEED CONTROL · 개시 2023-06-29 · 연식: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti…
Defect Petition Interlock Request 종결

DP23001 · UNKNOWN OR OTHER · 개시 2023-04-07 · 종결 2026-03-18 · 연식: 2018, 2019, 2020, 2021, 2022, 2023

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a ârecall of all Tesla carsâ produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator contro…
Front seat belt anchor detachment 종결

PE23006 · SEAT BELTS · 개시 2023-03-24 · 종결 2024-05-16 · 번호 23V488 · 연식: 2021, 2022, 2023

On March 24, 2023, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 2 consumer complaints alleging the front seat belts had suddenly detached from the outboard lap pretensioner anchor while in motion in model year (MY) 2022-2023 Tesla Model X vehicles. In its June 19, 2023 response to ODIâs May 4, 2023 Information Request letter of the PE, Tesla r…
Autopilot System Driver Controls 종결

EA22002 · ELECTRICAL SYSTEM · 개시 2022-06-08 · 종결 2024-04-25 · 번호 23V838 · 연식: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Teslaâs Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driverâs supervision. To suppor…

자주 묻는 질문

2023년식 Tesla Model S 불만은 몇 건?

NHTSA에 2023년식 Tesla Model S 불만 112건이 접수되었으며, 차령 1년당 약 30.5건입니다.

2023년식 Tesla Model S의 가장 흔한 문제는?

가장 흔한 범주는 실내·장비이며 불만의 42.0%를 차지합니다.

2023년식 Tesla Model S에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 13건을 등재했습니다. 이 연식은 NHTSA 결함 조사 10건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

2023년식 Tesla Model S은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 16건, 그 이전 12개월은 24건으로 속도가 느려지고 있습니다.