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2020년식 Tesla Model S 문제, 불만과 리콜

훨씬 적음 최근 보고가 너무 적어 판단할 수 없음

NHTSA에 접수된 2020년식 Tesla Model S 차주 불만은 80건으로, 차령 1년당 12.0건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.29, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 82개 차종 가운데 연간 불만이 적은 순으로 23위입니다. Tesla의 다른 차종과 비교하면 불만률이 82% 낮음, 다른 전기차과 비교하면 79% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2020-06-30부터 2026-05-11까지입니다. 사고 발생부터 접수까지 중앙값: 9일.

80불만
12.0차령 1년당 불만 수
0.29불만 지수 추적 중인 전체 차종 대비
11리콜
20.0%충돌·화재 포함 비율
6최근 12개월

분석

이전 연식(2019)은 연간 4.2건으로 이 연식보다 적습니다. 다음 연식(2021)은 연간 31.0건으로 이 연식보다 많습니다. 2020년식은 출시 후 2년 동안 불만 27건을 기록해 같은 연식 평균 차량보다 53% 낮음 수준이었습니다.

가장 흔한 문제 영역은 운전자 보조 시스템(불만의 21.2%)이며, 그다음은 휠·타이어·서스펜션(17.5%), 조향(11.2%)입니다. 운전자 보조 시스템 불만은 추적 중인 전체 차종 대비 3.7배 비율로 나타납니다. 운전자 보조 시스템 관련 보고에서 차주들이 가장 자주 언급하는 말은 “phantom”, “cruise control”, “braking”, “self”, “autopilot”입니다. 16건(20.0%)은 충돌 또는 화재를 동반했으며 부상 8건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 26개월 이내에 발생했고, 가장 집중된 시기는 3년째(29%)입니다. 최근 12개월 신규 불만은 6건입니다.

NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 불만의 54%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 13건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

불만 지수

  • 추적 중인 전체 차종 대비0.29
  • Tesla 다른 차종 대비0.18
  • 다른 2020년식 대비0.32
  • 다른 전기차 대비0.21
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (27)0.47
  • 82개 중 23위 · 2020순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

Tesla Model S 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 운전자 보조 시스템17 · 21.2% · 3.7×
  • 휠·타이어·서스펜션14 · 17.5% · 7.02×
  • 조향9 · 11.2% · 1.73×
  • 전기계통8 · 10.0% · 0.63×
  • 차체·구조7 · 8.8% · 0.96×
  • 실내·장비7 · 8.8% · 0.98×
  • 변속기/파워트레인6 · 7.5% · 0.64×
  • 브레이크5 · 6.2% · 1.02×

전체 차종 대비: 1.00 = 전체 차종 평균

운전자 보조 시스템 · 불만에 자주 나오는 말

  • phantom6
  • cruise control8
  • braking8
  • self4
  • autopilot4
  • rapid3

휠·타이어·서스펜션 · 불만에 자주 나오는 말

  • rownumber5
  • vehicledetails5
  • www iaai5
  • iaai com5
  • junkyard5
  • suspension7

조향 · 불만에 자주 나오는 말

  • lost5
  • steering6
  • front4
  • side3
  • control3
  • power3

문제 영역: 실내·장비 · 운전자 보조 시스템 · 전기계통 · 휠·타이어·서스펜션 · 조향 · 차체·구조 · 브레이크

불만이 접수된 연도

2020: 15 15 2020 2021: 12 12 2021 2022: 22 22 2022 2023: 13 13 2023 2024: 8 8 2024 2025: 9 9 2025 2026: 1 1 2026
  • 충돌 보고: 16
  • 화재 보고: 0
  • 부상: 8
  • 사망: 0

사고 발생 시 차령

  • 1년 미만25.0%
  • 1–2년15.0%
  • 2–3년28.8%
  • 3–5년21.2%
  • 5년 이상10.0%

사고 시 차령 중앙값: 26개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2020 · 전기차

차종불만차령 1년당 불만 수불만 지수
2020 Tesla Model S8012.00.29
2020 Tesla Model X12518.70.44
2020 Chevrolet Bolt EV17225.80.61
2020 Tesla Model Y27541.20.98
2020 Tesla Model 344767.01.59

안전 리콜 (11)

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 번호 24V376000 · 2024-05-28 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

조치: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT 번호 24V153000 · 2024-02-27 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

위험: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

조치: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 24V051000 · 2024-01-30 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

위험: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

조치: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 번호 23V838000 · 2023-12-12 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

위험: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

조치: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING:AUTOMATED/ADAPTIVE STEERING 번호 23V085000 · 2023-02-15 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

위험: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

조치: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM 번호 22V818000 · 2022-11-01 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

위험: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

ELECTRICAL SYSTEM:SOFTWARE 번호 22V235000 · 2022-04-12 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

위험: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

조치: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

ELECTRICAL SYSTEM:SOFTWARE 번호 22V063000 · 2022-02-04 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

위험: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

조치: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 번호 22V037000 · 2022-01-27 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

위험: Failing to stop at a stop sign can increase the risk of a crash.

조치: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 번호 21V00B000 · 2021-12-21

요약: Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

위험: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.

조치: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 번호 21V846000 · 2021-10-29 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

위험: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

조치: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

자주 묻는 질문

2020년식 Tesla Model S 불만은 몇 건?

NHTSA에 2020년식 Tesla Model S 불만 80건이 접수되었으며, 차령 1년당 약 12.0건입니다.

2020년식 Tesla Model S의 가장 흔한 문제는?

가장 흔한 범주는 운전자 보조 시스템이며 불만의 21.2%를 차지합니다.

2020년식 Tesla Model S에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 이 연식은 NHTSA 결함 조사 13건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

2020년식 Tesla Model S은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 6건입니다.

2020년식 Tesla Model S은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2020년식 Tesla Model S 차주 불만은 80건으로, 차령 1년당 12.0건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.29, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 82개 차종 가운데 연간 불만이 적은 순으로 23위입니다. Tesla의 다른 차종과 비교하면 불만률이 82% 낮음, 다른 전기차과 비교하면 79% 낮음입니다.