Tesla Model S 2023: problemas, quejas y retiros

Menos En descenso

La NHTSA ha recibido 112 quejas de propietarios sobre el Tesla Model S 2023, es decir 30,5 por año en circulación: menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,72; 1,00 es el promedio de todos los vehículos seguidos). Entre los 92 vehículos del año-modelo 2023 que seguimos, ocupa el puesto 56 por menos quejas al año. Frente a otros modelos Tesla, su tasa es un 54 % menor; frente a otros Vehículos eléctricos, es un 46 % menor.

Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos

Quejas presentadas entre el 2023-01-10 y el 2026-08-28. Mediana entre el incidente y la presentación: 4 días.

112Quejas

30.5Quejas por año en circulación

0.72Índice de quejas vs. todos los vehículos

13Retiros

7.1%Porcentaje con choque o incendio

16Últimos 12 meses

Análisis

El año-modelo anterior (2022) registró 29,1 quejas al año, casi lo mismo. El año-modelo siguiente (2024) registró 14,2 al año, menos que este. En sus dos primeros años en circulación, el modelo 2023 acumuló 85 quejas, casi igual que el vehículo promedio del mismo año-modelo.

El área de problemas más común es Interior y equipamiento (42,0 % de las quejas), seguido de Dirección (15,2 %) y Sistema eléctrico (9,8 %). Las quejas de Interior y equipamiento son aquí 4,7 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Interior y equipamiento, los dueños mencionan sobre todo “horn”, “button”, “center steering”, “steering wheel” y “small”. 8 quejas (7,1 %) describen un choque o incendio; los dueños mencionan 0 lesiones y 0 muertes.

La mitad de los incidentes ocurrió dentro de los 15 meses siguientes al inicio del año-modelo; el periodo más intenso fue el segundo año (54 % de los incidentes). En los últimos 12 meses se presentaron 16 quejas nuevas, frente a 24 en los 12 meses anteriores: el ritmo va en descenso.

La NHTSA registra 13 retiros de seguridad para este año-modelo. El 39 % de las quejas corresponde a componentes cubiertos por un retiro. 10 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «FSD Collisions in Reduced Roadway Visibility Conditions» (abierta el 2026-03-18, aún abierta).

Índice de quejas

vs. todos los vehículos0.72
vs. otros modelos Tesla0.46
vs. otros modelos 20230.72
vs. otros Vehículos eléctricos0.54
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (85)1.02
N.º 56 de 92 · 2023Clasificaciones ›

1,00 equivale al grupo de comparación. 2,00 significa el doble de quejas por año.

Otros años-modelo

201814.8 por año0.35
20194.2 por año0.1
202012.0 por año0.29
202131.0 por año0.74
202229.1 por año0.69
202330.5 por año0.72
202414.2 por año0.34
20253.6 por año0.09

Tesla Model S: problemas, quejas y retiros por año-modelo ›

De qué se quejan los dueños

Interior y equipamiento47 · 42.0% · 4.69×
Dirección17 · 15.2% · 2.34×
Sistema eléctrico11 · 9.8% · 0.62×
Asistencia al conductor11 · 9.8% · 1.71×
Ruedas, neumáticos y suspensión6 · 5.4% · 2.17×
Iluminación5 · 4.5% · 2.88×
Transmisión3 · 2.7% · 0.23×
Frenos3 · 2.7% · 0.45×

vs. todos los vehículos: 1.00 = Promedio de todos los vehículos

Interior y equipamiento · Términos frecuentes en las quejas

horn43
button37
center steering19
steering wheel35
small21
honk11

Dirección · Términos frecuentes en las quejas

horn14
button13
steering wheel14
side steering6
center steering4
right side5

Sistema eléctrico · Términos frecuentes en las quejas

activate horn3
steering wheel5
center4
button3
emergency3
right3

Áreas de problemas: Interior y equipamiento · Asistencia al conductor · Sistema eléctrico · Ruedas, neumáticos y suspensión · Dirección · Carrocería y estructura · Frenos

Año en que se presentaron

Choques reportados: 8
Incendios reportados: 0
Lesiones: 0
Muertes: 0

Antigüedad del vehículo en el incidente

<1 año25.0%
1–2 años53.6%
2–3 años13.4%
3–5 años8.0%
5+ años0.0%

Antigüedad mediana en el incidente: 15 meses

Lo que reportan los dueños

The contact owns a 2023 Tesla Model 3. The contact stated that while exiting a supercharging station with the Full Self-Driving (FSD) feature engaged, the message "Take Over Immediately" was displayed.

Sistema eléctrico · 2026-08-05 · ODI 11754941 · Choque
To Whom It May Concern, I am writing to formally report a significant safety concern with the design of the steering wheel horn mechanism in my Tesla vehicle.

Interior y equipamiento · 2025-05-29 · ODI 11663627 · Choque
My 2023 Tesla Model S has a horn activated by a small button on the right side of the steering wheel rather than by pressing the center of the steering wheel.

Dirección · 2026-08-28 · ODI 11760191
My Tesla Model S has a touch-sensitive horn button on the right side of the steering wheel. In urgent situations, I've often had difficulty quickly locating it to get another driver's attention.

Interior y equipamiento · 2026-08-10 · ODI 11756007
The driver's seat assembly on the vehicle suffers from a critical mechanical and software tracking defect that causes the seat to permanently jam into a mechanical lock, creating an immediate and severe safety hazard.

Otros · 2026-07-28 · ODI 11753375

Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.

Rivales del segmento · 2023 · Vehículos eléctricos

Modelos	Quejas	Quejas por año en circulación	Índice de quejas
2023 Chevrolet Bolt EV	59	16.1	0.38
2023 Tesla Model S	112	30.5	0.72
2023 Ford Mustang Mach-E	119	32.4	0.77
2023 Kia EV6	136	37.0	0.88
2023 Tesla Model X	192	52.3	1.24
2023 Ford F-150 Lightning	199	54.2	1.29
2023 Hyundai Ioniq 5	385	104.8	2.49
2023 Tesla Model 3	417	113.5	2.7
2023 Volkswagen ID.4	453	123.3	2.93
2023 Tesla Model Y	1.144	311.4	7.4

Retiros de seguridad (13)

BACK OVER PREVENTION:SOFTWARE Número 26V283000 · 2026-05-05

Resumen: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Riesgo: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

AIR BAGS Número 25V172000 · 2025-03-19

Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Riesgo: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Solución: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION Número 24V967000 · 2024-12-24

Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Riesgo: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Solución: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH Número 24V554000 · 2024-07-24 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Riesgo: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Número 24V376000 · 2024-05-28 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Riesgo: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Solución: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 24V051000 · 2024-01-30 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Riesgo: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Solución: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V035000 · 2024-01-22 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Riesgo: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH Número 23V862000 · 2023-12-19 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Riesgo: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Número 23V838000 · 2023-12-12 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Riesgo: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Solución: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING: STEERING WHEEL/HANDLE BAR Número 23V743000 · 2023-11-03

Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Riesgo: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Solución: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Número 23V489000 · 2023-07-14

Resumen: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Riesgo: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.

Solución: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

SEAT BELTS:FRONT Número 23V488000 · 2023-07-14

Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

Riesgo: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Solución: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

STEERING:AUTOMATED/ADAPTIVE STEERING Número 23V085000 · 2023-02-15 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Riesgo: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Solución: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

Cómo saber si tu auto tiene un retiro pendiente ›

Investigaciones

FSD Collisions in Reduced Roadway Visibility Conditions Abierta

EA26002 · ELECTRICAL SYSTEM:ADAS · Abierta el 2026-03-18 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged Abierta

PE25012 · ELECTRICAL SYSTEM:ADAS · Abierta el 2025-10-07 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements Abierta

AQ25002 · ELECTRICAL SYSTEM:ADAS · Abierta el 2025-08-20 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts. Cerrada

PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · Abierta el 2025-01-06 · Cerrada 2026-04-03 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions Cerrada

PE24031 · ELECTRICAL SYSTEM:ADAS · Abierta el 2024-10-17 · Cerrada 2026-03-18 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness Abierta

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Abierta el 2024-04-25 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Sudden Unintended Acceleration Abierta

DP23002 · VEHICLE SPEED CONTROL · Abierta el 2023-06-29 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti…
Defect Petition Interlock Request Cerrada

DP23001 · UNKNOWN OR OTHER · Abierta el 2023-04-07 · Cerrada 2026-03-18 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a ârecall of all Tesla carsâ produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator contro…
Front seat belt anchor detachment Cerrada

PE23006 · SEAT BELTS · Abierta el 2023-03-24 · Cerrada 2024-05-16 · Número 23V488 · Años-modelo: 2021, 2022, 2023

On March 24, 2023, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 2 consumer complaints alleging the front seat belts had suddenly detached from the outboard lap pretensioner anchor while in motion in model year (MY) 2022-2023 Tesla Model X vehicles. In its June 19, 2023 response to ODIâs May 4, 2023 Information Request letter of the PE, Tesla r…
Autopilot System Driver Controls Cerrada

EA22002 · ELECTRICAL SYSTEM · Abierta el 2022-06-08 · Cerrada 2024-04-25 · Número 23V838 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Teslaâs Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driverâs supervision. To suppor…

Preguntas frecuentes

¿Cuántas quejas tiene el Tesla Model S 2023?

Se presentaron 112 quejas ante la NHTSA por el Tesla Model S 2023, unas 30,5 por año en circulación.

¿Cuál es el problema más común del Tesla Model S 2023?

La categoría más común es Interior y equipamiento, con el 42,0 % de las quejas.

¿Tiene retiros el Tesla Model S 2023?

La NHTSA registra 13 retiro(s) de seguridad para este año-modelo. 10 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «FSD Collisions in Reduced Roadway Visibility Conditions» (abierta el 2026-03-18, aún abierta).

¿El Tesla Model S 2023 sigue generando quejas?

En los últimos 12 meses se presentaron 16 quejas nuevas, frente a 24 en los 12 meses anteriores: el ritmo va en descenso.