Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2023-01-06 y el 2026-08-13. Mediana entre el incidente y la presentación: 3 días.
Análisis
El año-modelo anterior (2022) registró 26,7 quejas al año, menos que este. El año-modelo siguiente (2024) registró 9,7 al año, menos que este. En sus dos primeros años en circulación, el modelo 2023 acumuló 146 quejas, un 76 % mayor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Interior y equipamiento (35,9 % de las quejas), seguido de Dirección (22,9 %) y Sistema eléctrico (12,5 %). Las quejas de Interior y equipamiento son aquí 4,0 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Interior y equipamiento, los dueños mencionan sobre todo “horn”, “button”, “center”, “steering wheel” y “small”. 19 quejas (9,9 %) describen un choque o incendio; los dueños mencionan 10 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 16 meses siguientes al inicio del año-modelo; el periodo más intenso fue el segundo año (54 % de los incidentes). En los últimos 12 meses se presentaron 25 quejas nuevas, frente a 44 en los 12 meses anteriores: el ritmo va en descenso.
La NHTSA registra 17 retiros de seguridad para este año-modelo. El 53 % de las quejas corresponde a componentes cubiertos por un retiro. 10 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «FSD Collisions in Reduced Roadway Visibility Conditions» (abierta el 2026-03-18, aún abierta).
Retiros de seguridad (17)
BACK OVER PREVENTION:SOFTWARE Número 26V283000 · 2026-05-05
Resumen: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
AIR BAGS Número 25V172000 · 2025-03-19
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Riesgo: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Solución: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
BACK OVER PREVENTION:SOFTWARE Número 25V002000 · 2025-01-07
Resumen: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Solución: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION Número 24V967000 · 2024-12-24
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Riesgo: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Solución: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH Número 24V554000 · 2024-07-24 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Riesgo: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Número 24V376000 · 2024-05-28 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Riesgo: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Solución: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 24V051000 · 2024-01-30 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Riesgo: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Solución: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V035000 · 2024-01-22 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Riesgo: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Número 23V862000 · 2023-12-19 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Riesgo: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Número 23V838000 · 2023-12-12 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Riesgo: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Solución: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
STEERING: STEERING WHEEL/HANDLE BAR Número 23V743000 · 2023-11-03
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Riesgo: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Solución: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
ELECTRICAL SYSTEM Número 23V679000 · 2023-10-11 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Riesgo: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Número 23V489000 · 2023-07-14
Resumen: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Riesgo: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Solución: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
SEAT BELTS:FRONT Número 23V488000 · 2023-07-14
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Riesgo: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Solución: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
BACK OVER PREVENTION Número 23V244000 · 2023-04-05 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Solución: Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
STEERING:AUTOMATED/ADAPTIVE STEERING Número 23V085000 · 2023-02-15 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Riesgo: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Solución: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Número 22V843000 · 2022-11-15 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Riesgo: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Solución: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
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