2024년식 Tesla Model X 문제, 불만과 리콜

훨씬 적음 증가

NHTSA에 접수된 2024년식 Tesla Model X 차주 불만은 26건으로, 차령 1년당 9.7건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.23, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 16위입니다. Tesla의 다른 차종과 비교하면 불만률이 85% 낮음, 다른 전기차과 비교하면 83% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

데이터 부족: 불만이 30건 미만이어서 비율과 지수가 불안정합니다.

불만 접수일은 2024-03-25부터 2026-08-19까지입니다. 사고 발생부터 접수까지 중앙값: 7일.

26불만

9.7차령 1년당 불만 수

0.23불만 지수 추적 중인 전체 차종 대비

8리콜

7.7%충돌·화재 포함 비율

13최근 12개월

분석

이전 연식(2023)은 연간 52.3건으로 이 연식보다 많습니다. 다음 연식(2025)은 연간 9.0건으로 이 연식보다 적습니다. 2024년식은 출시 후 2년 동안 불만 16건을 기록해 같은 연식 평균 차량보다 77% 낮음 수준이었습니다.

가장 흔한 문제 영역은 실내·장비(불만의 23.1%)이며, 그다음은 운전자 보조 시스템(19.2%), 전기계통(11.5%)입니다. 실내·장비 불만은 추적 중인 전체 차종 대비 2.6배 비율로 나타납니다. 2건(7.7%)은 충돌 또는 화재를 동반했으며 부상 0건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 17개월 이내에 발생했고, 가장 집중된 시기는 2년째(38%)입니다. 최근 12개월 신규 불만은 13건, 그 이전 12개월은 9건으로 속도가 빨라지고 있습니다.

NHTSA는 이 연식에 대해 안전 리콜 8건을 등재했습니다. 불만의 38%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 6건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

불만 지수

추적 중인 전체 차종 대비0.23
Tesla 다른 차종 대비0.15
다른 2024년식 대비0.25
다른 전기차 대비0.17
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (16)0.23
89개 중 16위 · 2024순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201816.1 연간0.38
20199.5 연간0.23
202018.7 연간0.44
20217.1 연간0.17
202226.7 연간0.63
202352.3 연간1.24
20249.7 연간0.23
20259.0 연간0.21

Tesla Model X 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

실내·장비6 · 23.1% · 2.58×
운전자 보조 시스템5 · 19.2% · 3.35×
전기계통3 · 11.5% · 0.73×
차체·구조3 · 11.5% · 1.25×
브레이크2 · 7.7% · 1.27×
에어백·안전벨트2 · 7.7% · 2.02×
변속기／파워트레인1 · 3.8% · 0.33×
조향1 · 3.8% · 0.59×

전체 차종 대비: 1.00 = 전체 차종 평균

문제 영역: 실내·장비 · 전기계통 · 조향 · 휠·타이어·서스펜션 · 운전자 보조 시스템 · 차체·구조

불만이 접수된 연도

충돌 보고: 2
화재 보고: 0
부상: 0
사망: 0

사고 발생 시 차령

1년 미만30.8%
1–2년38.5%
2–3년30.8%
3–5년0.0%
5년 이상0.0%

사고 시 차령 중앙값: 17개월

차주들의 보고

i was in full self driving mode. the car wanted to turn left but i thought it was going in the wrong direction so i tried to continue straight by turning the wheel to the right forcefully but the car would not let me take over and i crashed into a guard rail.

실내·장비 · 2025-08-22 · ODI 11682400 · 충돌
On July 29, 2024, when my husband backed the vehicle out of the garage slowly, the vehicle suddenly accelerated and it hit the stone column causing a big damage to the car. I believe the pedal speed control and emergency brake have problems.

브레이크 · 2024-09-27 · ODI 11616937 · 충돌
On XXX, at approximately 3:30 PM while using FSD (Supervised) on software 2026.21.6, my Tesla Model X came to a sudden complete stop in the middle of a busy four-lane intersection. I had to intervene. The FSD feedback prompt appeared; I selected Critical.

실내·장비 · 2026-08-19 · ODI 11758107
On 7/29/2026, 2:45 PM PST, I tapped the in-car myQ interface to send an "Open" command. Due to network latency/ connection drops in the Tesla infotainment system, there was a significant delay before the open command executed.

전기계통 · 2026-07-31 · ODI 11754055
On XXX at approximately 465 miles, multiple critical safety systems simultaneously failed on my 2024 Tesla Model X (VIN: [XXX]).

브레이크 · 2026-07-29 · ODI 11753633

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2024 · 전기차

차종	불만	차령 1년당 불만 수	불만 지수
2024 Tesla Model X	26	9.7	0.23
2024 Ford F-150 Lightning	30	11.2	0.27
2024 Tesla Model S	38	14.2	0.34
2024 Ford Mustang Mach-E	42	15.7	0.37
2024 Volkswagen ID.4	48	17.9	0.43
2024 Kia EV6	71	26.5	0.63
2024 Tesla Model 3	215	80.4	1.91
2024 Hyundai Ioniq 5	222	83.0	1.97
2024 Tesla Model Y	314	117.4	2.79

안전 리콜 (8)

AIR BAGS 번호 25V172000 · 2025-03-19

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

위험: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

조치: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

BACK OVER PREVENTION:SOFTWARE 번호 25V002000 · 2025-01-07

요약: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

위험: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

조치: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 번호 24V967000 · 2024-12-24

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

위험: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

조치: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

EXTERIOR LIGHTING:HEADLIGHTS 번호 24V904000 · 2024-12-02 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

위험: Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.

조치: Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 번호 24V554000 · 2024-07-24 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

위험: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 번호 24V376000 · 2024-05-28 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

조치: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 24V051000 · 2024-01-30 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

위험: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

조치: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

STEERING: STEERING WHEEL/HANDLE BAR 번호 23V743000 · 2023-11-03

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

위험: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

조치: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

FSD Collisions in Reduced Roadway Visibility Conditions 진행 중

EA26002 · ELECTRICAL SYSTEM:ADAS · 개시 2026-03-18 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged 진행 중

PE25012 · ELECTRICAL SYSTEM:ADAS · 개시 2025-10-07 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements 진행 중

AQ25002 · ELECTRICAL SYSTEM:ADAS · 개시 2025-08-20 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts. 종결

PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 개시 2025-01-06 · 종결 2026-04-03 · 연식: 2019, 2021, 2022, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions 종결

PE24031 · ELECTRICAL SYSTEM:ADAS · 개시 2024-10-17 · 종결 2026-03-18 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness 진행 중

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · 개시 2024-04-25 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…

자주 묻는 질문

2024년식 Tesla Model X 불만은 몇 건?

NHTSA에 2024년식 Tesla Model X 불만 26건이 접수되었으며, 차령 1년당 약 9.7건입니다.

2024년식 Tesla Model X의 가장 흔한 문제는?

가장 흔한 범주는 실내·장비이며 불만의 23.1%를 차지합니다.

2024년식 Tesla Model X에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 8건을 등재했습니다. 이 연식은 NHTSA 결함 조사 6건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 개시, 아직 진행 중)입니다.

2024년식 Tesla Model X은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 13건, 그 이전 12개월은 9건으로 속도가 빨라지고 있습니다.