2024년식 Tesla Model 3 문제, 불만과 리콜

많음 감소

NHTSA에 접수된 2024년식 Tesla Model 3 차주 불만은 220건으로, 차령 1년당 78.9건이며, 불만이 일반 수준보다 많음(불만 지수 1.96, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 78위입니다. Tesla의 다른 차종과 비교하면 불만률이 33% 높음, 다른 전기차과 비교하면 55% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2024-03-25부터 2026-10-09까지입니다. 사고 발생부터 접수까지 중앙값: 2일.

220불만

78.9차령 1년당 불만 수

1.96불만 지수 추적 중인 전체 차종 대비

5리콜

12.3%충돌·화재 포함 비율

63최근 12개월

분석

이전 연식(2023)은 연간 113.0건으로 이 연식보다 많습니다. 다음 연식(2025)은 연간 66.0건으로 이 연식보다 적습니다. 2024년식은 출시 후 2년 동안 불만 179건을 기록해 같은 연식 평균 차량보다 155% 높음 수준이었습니다.

가장 흔한 문제 영역은 미상·기타(불만의 22.3%)이며, 그다음은 전기계통(21.4%), 운전자 보조 시스템(18.6%)입니다. 미상·기타 불만은 추적 중인 전체 차종 대비 2.5배 비율로 나타납니다. 27건(12.3%)은 충돌 또는 화재를 동반했으며 부상 19건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 12개월 이내에 발생했고, 가장 집중된 시기는 첫해(49%)입니다. 최근 12개월 신규 불만은 63건, 그 이전 12개월은 97건으로 35% 감소했습니다.

NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다. 이 연식은 NHTSA 조사 7건의 대상이며, 가장 최근 건은 “FSD Collisions in Reduced Roadway Visibility Conditions”(공학 분석, 2026-03-18 개시, 아직 진행 중)입니다.

불만 지수

추적 중인 전체 차종 대비1.96
Tesla 다른 차종 대비1.33
다른 2024년식 대비2.04
다른 전기차 대비1.55
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (179)2.55
89개 중 78위 · 2024순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

2018117.2 연간2.9
201979.1 연간1.96
202066.4 연간1.65
2021115.6 연간2.86
2022160.2 연간3.97
2023113.0 연간2.8
202478.9 연간1.96
202566.0 연간1.64
202628.0 연간0.69

Tesla Model 3 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

미상·기타49 · 22.3% · 2.48×
전기계통47 · 21.4% · 1.36×
운전자 보조 시스템41 · 18.6% · 3.25×
조향29 · 13.2% · 2.06×
등화17 · 7.7% · 4.96×
기타9 · 4.1% · 2.22×
에어백·안전벨트6 · 2.7% · 0.71×
휠·타이어·서스펜션6 · 2.7% · 1.08×

전체 차종 대비: 1.00 = 전체 차종 평균

문제 영역: 운전자 보조 시스템 · 전기계통 · 브레이크 · 에어백·안전벨트 · 미상·기타 · 조향 · 휠·타이어·서스펜션 · 차체·구조 · 변속기／파워트레인 · 등화 · 엔진

불만이 접수된 연도

충돌 보고: 27
화재 보고: 1
부상: 19
사망: 0

사고 발생 시 차령

1년 미만48.6%
1–2년34.5%
2–3년16.8%
3–5년아직 도달 전
5년 이상아직 도달 전

사고 시 차령 중앙값: 12개월

차주들의 보고

My Tesla displays a mandatory FSD (Supervised) disengagement feedback survey on the center touchscreen while the vehicle is in motion.

운전자 보조 시스템 · 2026-09-29 · ODI 11767930 · 충돌
Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors.

전기계통 · 2026-09-01 · ODI 11761374 · 충돌 · 화재
On 10/09 at approx. 10:30 AM EST, my 2024 Tesla Model 3 was operating on Full Self-Driving (Supervised) on Cummings, GA. Without warning, the vehicle steered off the paved roadway.

브레이크 · 2026-10-09 · ODI 11770113
As of an OTA update to the Telsa early this summer, a prompt stating "Why did you intervene" appears over critical display information on the infotainment console. FSD v14.3.2 and onward.

차체·구조 · 2026-09-23 · ODI 11766472
Both front tires on my 2024 tesla model 3 performance developed structural bulges on the inboard sidewall at under 19,000 miles. The tires are the original equipment pirelli p zero 235/35r20 delivered with the vehicle on 12/07/2024.

휠·타이어·서스펜션 · 2026-09-03 · ODI 11761946

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2024 · 전기차

차종	불만	차령 1년당 불만 수	불만 지수
2024 Tesla Model X	26	9.3	0.23
2024 Ford F-150 Lightning	30	10.8	0.27
2024 Tesla Model S	38	13.6	0.34
2024 Ford Mustang Mach-E	47	16.8	0.42
2024 Volkswagen ID.4	49	17.6	0.44
2024 Kia EV6	76	27.2	0.67
2024 Tesla Model 3	220	78.9	1.96
2024 Hyundai Ioniq 5	224	80.3	1.99
2024 Tesla Model Y	326	116.9	2.9

안전 리콜 (5)

STRUCTURE:BODY:BUMPERS 번호 26V445000 · 2026-07-07

요약: Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."

위험: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.

조치: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.

BACK OVER PREVENTION:SOFTWARE 번호 25V002000 · 2025-01-07

요약: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

위험: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

조치: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 번호 24V935000 · 2024-12-17 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

위험: Driving with improperly inflated tires increases the risk of a crash.

조치: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 번호 24V554000 · 2024-07-24 · OTA 수정

요약: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

위험: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

조치: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

AIR BAGS:SIDE/WINDOW:THORAX 번호 24V284000 · 2024-04-19

요약: Tesla, Inc. (Tesla) is recalling one 2024 Model 3 vehicle. The driver seat side air bag module was assembled without a deflector that directs gas flow during deployment.

위험: Without a deflector, the air bag may deploy improperly, increasing the risk of injury during a crash.

조치: Tesla service replaced the side air bag, free of charge. The affected vehicle was repaired April 12, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-001.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

조사

FSD Collisions in Reduced Roadway Visibility Conditions 진행 중

EA26002 · 공학 분석 · ELECTRICAL SYSTEM:ADAS · 개시 2026-03-18 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …
Traffic safety violations while Full Self Driving ("FSD") is engaged 진행 중

PE25012 · 예비 평가 · ELECTRICAL SYSTEM:ADAS · 개시 2025-10-07 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traﬃc safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…
Compliance with Standing General Order 2021-01 Reporting Requirements 진행 중

AQ25002 · 감사 조회 · ELECTRICAL SYSTEM:ADAS · 개시 2025-08-20 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…
Actually Smart Summon sessions resulting in low-speed impacts. 종결

PE24033 · 예비 평가 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 개시 2025-01-06 · 종결 2026-04-03 · 연식: 2018, 2019, 2020, 2021, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions 종결

PE24031 · 예비 평가 · ELECTRICAL SYSTEM:ADAS · 개시 2024-10-17 · 종결 2026-03-18 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility condit…
Recall 23V838 Remedy Effectiveness 진행 중

RQ24009 · 리콜 조회 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · 개시 2024-04-25 · 연식: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Unexpected Brake Activation 종결

PE22002 · 예비 평가 · FORWARD COLLISION AVOIDANCE: WARNINGS · 개시 2022-02-16 · 종결 2026-06-29 · 연식: 2018, 2020, 2021, 2022, 2023, 2024

On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 – 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware Cru…