Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2024-03-25 and 2026-08-19. Median delay from incident to filing: 7 days.
Analysis
The previous model year (2023) drew 52.3 complaints per year, more than this one. The following model year (2025) drew 9.0 per year, fewer than this one. In its first two years on the road the 2024 model collected 16 complaints, 77% lower than the average vehicle of the same model year.
The most common problem area is Interior & equipment (23.1% of complaints), followed by Driver-assist systems (19.2%) and Electrical (11.5%). Interior & equipment complaints are 2.6 times as common here as across all tracked vehicles. 2 reports (7.7%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 17 months of the model year's start; the busiest period was the second year (38% of incidents). In the last 12 months 13 new complaints were filed, versus 9 in the 12 months before — the pace is rising.
NHTSA lists 8 safety recalls for this model year. 38% of the complaints fall in component areas that a recall addresses. 6 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
Safety recalls (8)
AIR BAGS Campaign 25V172000 · 2025-03-19
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
BACK OVER PREVENTION:SOFTWARE Campaign 25V002000 · 2025-01-07
Summary: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION Campaign 24V967000 · 2024-12-24
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
EXTERIOR LIGHTING:HEADLIGHTS Campaign 24V904000 · 2024-12-02 · Over-the-air fix
Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH Campaign 24V554000 · 2024-07-24 · Over-the-air fix
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Campaign 24V376000 · 2024-05-28 · Over-the-air fix
Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Campaign 24V051000 · 2024-01-30 · Over-the-air fix
Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
STEERING: STEERING WHEEL/HANDLE BAR Campaign 23V743000 · 2023-11-03
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
How to check whether your car has an open recall ›
Frequently asked questions
How many complaints were filed for the 2024 Tesla Model X?
26 complaints were filed with NHTSA for the 2024 Tesla Model X, or about 9.7 per year on the road.
What is the most common problem reported for the 2024 Tesla Model X?
The most common category is Interior & equipment, accounting for 23.1% of complaints.
Does the 2024 Tesla Model X have any recalls?
NHTSA lists 8 safety recall(s) for this model year. 6 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
Is the 2024 Tesla Model X still generating complaints?
In the last 12 months 13 new complaints were filed, versus 9 in the 12 months before — the pace is rising.
How does the 2024 Tesla Model X compare with similar vehicles?
NHTSA has received 26 owner complaints about the 2024 Tesla Model X, or 9.7 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.23, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #16 for fewest complaints per year. Against other Tesla models its rate is 85% lower; against other Electric vehicles it is 83% lower.