NHTSA has received 15 owner complaints about the 2025 Tesla Model X, or 9.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.21, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #17 for fewest complaints per year. Against other Tesla models its rate is 86% lower; against other Electric vehicles it is 84% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-01-28 and 2026-08-30. Median delay from incident to filing: 2 days.
15Complaints
9.0Complaints per year on the road
0.21Complaint index vs. all tracked vehicles
3Recalls
13.3%Share involving a crash or fire
7Last 12 months
Analysis
The previous model year (2024) drew 9.7 complaints per year, more than this one.
The most common problem area is Electrical (20.0% of complaints), followed by Brakes (13.3%) and Airbags & seat belts (13.3%). 2 reports (13.3%) describe a crash or fire; owners mention 1 injury and 0 deaths.
Half of the reported incidents happened within 7 months of the model year's start; the busiest period was the first year (87% of incidents). 7 complaints were filed in the last 12 months.
NHTSA lists 3 safety recalls for this model year. 33% of the complaints fall in component areas that a recall addresses. 4 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
My Tesla Model X was in Autopilot mode (v13.2.9) at the time of the incident. The vehicle’s advanced driver-assistance system was actively controlling steering and speed, while I remained attentive with my hands on the wheel I was closely monitoring the car’s…
Driver-assist systems · 2025-11-02 · ODI 11696997 · Crash
The contact owned a 2025 Tesla Model X. The contact stated that while driving at approximately 65 MPH with Self-driving Assist activated, while the vehicle in front deaccelerated, the vehicle had aggressively deaccelerated.
Electrical · 2025-08-25 · ODI 11682920 · Crash
The Full-Self Drive of my Tesla failed to follow the programmed navigation directions I set to take me home in one direction, but instead the vehicle took a completely different path on its own.
Electrical · 2026-08-30 · ODI 11760819
While operating a 2025 Tesla Model X on Full Self-Driving (FSD Supervised), the vehicle engaged in leader-car following behavior and trailed a slow-moving vehicle onto an active railroad crossing.
Driver-assist systems · 2026-07-03 · ODI 11748104
Sept 20, 2025. 2025 Model X door alarmed for being open when it was actually closed. Door would only open intermittently. Your in car and cannot escape through drivers door. It was locked shut and thought it was open. Parked car requested Tesla service.
Body & structure · 2026-02-13 · ODI 11717818
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
BACK OVER PREVENTION:SOFTWARE Campaign 25V002000 · 2025-01-07
Summary: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION Campaign 24V967000 · 2024-12-24
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
FSD Collisions in Reduced Roadway Visibility ConditionsOpen
EA26002 · ELECTRICAL SYSTEM:ADAS · Opened 2026-03-18 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engagedOpen
PE25012 · ELECTRICAL SYSTEM:ADAS · Opened 2025-10-07 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting RequirementsOpen
AQ25002 · ELECTRICAL SYSTEM:ADAS · Opened 2025-08-20 · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts.Closed
PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · Opened 2025-01-06 · Closed 2026-04-03 · Model years: 2019, 2021, 2022, 2023, 2024, 2025
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
Frequently asked questions
How many complaints were filed for the 2025 Tesla Model X?
15 complaints were filed with NHTSA for the 2025 Tesla Model X, or about 9.0 per year on the road.
What is the most common problem reported for the 2025 Tesla Model X?
The most common category is Electrical, accounting for 20.0% of complaints.
Does the 2025 Tesla Model X have any recalls?
NHTSA lists 3 safety recall(s) for this model year. 4 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
Is the 2025 Tesla Model X still generating complaints?
7 complaints were filed in the last 12 months.
How does the 2025 Tesla Model X compare with similar vehicles?
NHTSA has received 15 owner complaints about the 2025 Tesla Model X, or 9.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.21, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #17 for fewest complaints per year. Against other Tesla models its rate is 86% lower; against other Electric vehicles it is 84% lower.