NHTSA has received 96 owner complaints about the 2025 Tesla Model Y, or 57.4 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.36, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #62 for fewest complaints per year. Against other Tesla models its rate is 13% lower; against other Electric vehicles it is about the same.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-11-29 and 2026-08-23. Median delay from incident to filing: 5 days.
96Complaints
57.4Complaints per year on the road
1.36Complaint index vs. all tracked vehicles
3Recalls
32.3%Share involving a crash or fire
53Last 12 months
Analysis
The previous model year (2024) drew 117.4 complaints per year, more than this one.
The most common problem area is Electrical (27.1% of complaints), followed by Driver-assist systems (21.9%) and Interior & equipment (15.6%). Electrical complaints are 1.7 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “cameras”, “gps”, “computer”, “safety” and “navigation”. 31 reports (32.3%) describe a crash or fire; owners mention 13 injuries and 1 death.
Half of the reported incidents happened within 9 months of the model year's start; the busiest period was the first year (68% of incidents). In the last 12 months 53 new complaints were filed, versus 43 in the 12 months before — a steady pace.
NHTSA lists 3 safety recalls for this model year. 44% of the complaints fall in component areas that a recall addresses. 4 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
Full auto pilot I pay $99 every month and it was on the car decided to take a turn to go over the middle island and hit the tree. The road has yellow line straight but then the yellow line start to be...
Driver-assist systems · 2026-08-23 · ODI 11758907 · Crash · Fire
While driving straight ahead in my lane on a wet freeway in an active construction zone, the vehicle abruptly and without warning lost traction and spun out of control.
Steering · 2026-08-10 · ODI 11756095 · Crash
On I95 by the Secaucus Train station there is something sending a signal to my Tesla and other Teslas to disable all of its ADAS systems. All of the functionality related to ADAS gets disabled thus making the car very unsafe to drive.
Driver-assist systems · 2026-08-22 · ODI 11758746
The exterior rear door handle on the driver’s side rear passenger door caught the occupant’s finger during normal use, tearing the fingernail partially out of the nail bed and causing bleeding and an exposed nail bed injury requiring medical treatment.
Interior & equipment · 2026-08-16 · ODI 11757317
Vehicle has complete Full Self-Driving (Supervised) capabilities. Vehicle was reverse parking on its own but the right side crashed into a wall. Vehicle did not stop reverse upon collision. Driver took over immediately to avoid further crash fatality.
Interior & equipment · 2026-08-07 · ODI 11755576 · Crash
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Tesla, Inc. (Tesla) is recalling certain 2025-2026 Model Y vehicles. The certification label may not have been installed. As such, these vehicles fail to comply with the requirements of 49 C.F.R. Part 567, "Certification."
Risk: Missing weight information provided by the label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: Tesla Service will inspect and install a certification label as necessary, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-19-002.
BACK OVER PREVENTION:SOFTWARE Campaign 25V002000 · 2025-01-07
Summary: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Campaign 24V935000 · 2024-12-17 · Over-the-air fix
Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
FSD Collisions in Reduced Roadway Visibility ConditionsOpen
EA26002 · ELECTRICAL SYSTEM:ADAS · Opened 2026-03-18 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engagedOpen
PE25012 · ELECTRICAL SYSTEM:ADAS · Opened 2025-10-07 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting RequirementsOpen
AQ25002 · ELECTRICAL SYSTEM:ADAS · Opened 2025-08-20 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts.Closed
PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · Opened 2025-01-06 · Closed 2026-04-03 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
Frequently asked questions
How many complaints were filed for the 2025 Tesla Model Y?
96 complaints were filed with NHTSA for the 2025 Tesla Model Y, or about 57.4 per year on the road.
What is the most common problem reported for the 2025 Tesla Model Y?
The most common category is Electrical, accounting for 27.1% of complaints.
Does the 2025 Tesla Model Y have any recalls?
NHTSA lists 3 safety recall(s) for this model year. 4 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
Is the 2025 Tesla Model Y still generating complaints?
In the last 12 months 53 new complaints were filed, versus 43 in the 12 months before — a steady pace.
How does the 2025 Tesla Model Y compare with similar vehicles?
NHTSA has received 96 owner complaints about the 2025 Tesla Model Y, or 57.4 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.36, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #62 for fewest complaints per year. Against other Tesla models its rate is 13% lower; against other Electric vehicles it is about the same.