NHTSA has received 105 owner complaints about the 2025 Tesla Model Y, or 58.7 per year on the road — more complaints than typical (complaint index 1.45, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #62 of 86 by complaints per year (#1 = fewest). Against other Tesla models its rate is about the same; against other Electric vehicles it is 15% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-11-29 and 2026-10-13. Median delay from incident to filing: 5 days.
105Complaints
58.7Complaints per year on the road
1.45Complaint index vs. all tracked vehicles
3Recalls
32.4%Share involving a crash or fire
57Last 12 months
Analysis
The previous model year (2024) drew 116.9 complaints per year, more than this one. The following model year (2026) drew 1.0 per year, fewer than this one.
The most common problem area is Electrical (27.6% of complaints), followed by Driver-assist systems (21.9%) and Unspecified or other (15.2%). Electrical complaints are 1.8 times as common here as across all tracked vehicles. 34 reports (32.4%) describe a crash or fire; owners mention 16 injuries and 1 death.
Half of the reported incidents happened within 10 months of the model year's start; the busiest period was the first year (62% of incidents). In the last 12 months 57 new complaints were filed, versus 48 in the 12 months before — up 19%.
NHTSA lists 3 safety recalls for this model year. 4 NHTSA investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (engineering analysis, opened 2026-03-18, still open).
On February 17, 2026, I was driving my 2025 Tesla Model Y with Full Self-Driving (Supervised) engaged. While merging onto Highway 280 in Los Altos, California, the vehicle veered and crashed into the guardrail.
Steering · 2026-10-13 · ODI 11770818 · Crash
On 10/08/2026, while Full Self-Driving (Supervised) software v14.3.10 was engaged in an underground parking garage, the vehicle failed to stop when it should have, causing the left-front bumper to scrape against a concrete pillar.
Driver-assist systems · 2026-10-08 · ODI 11769966 · Crash
On October 1, 2026, at approximately 5:40 p.m. in the Marina Square Center parking lot in San Leandro, California, the powered rear trunk of my 2025 Tesla Model Y popped up slightly but failed to fully open.
Body & structure · 2026-10-07 · ODI 11769731
On [XXX], at about [XXX], I was driving my 2025 Tesla Model Y with Full Self-Driving (Supervised) engaged. I was on [XXX] in Matthews, NC, heading toward Mint Hill, at about [XXX]. There were no vehicles, pedestrians or obstacles ahead of me.
Driver-assist systems · 2026-10-03 · ODI 11768669
When self parking in a drive way, Tesla Y hit another car. There was more than enough space on the driveway for 2+ cars. We did the same self-parking tens times before. Tesla generated no alarms after collision. It didn’t stop after colliding with another car.
Electrical · 2026-09-29 · ODI 11767818 · Crash
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Tesla, Inc. (Tesla) is recalling certain 2025-2026 Model Y vehicles. The certification label may not have been installed. As such, these vehicles fail to comply with the requirements of 49 C.F.R. Part 567, "Certification."
Risk: Missing weight information provided by the label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: Tesla Service will inspect and install a certification label as necessary, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-19-002.
BACK OVER PREVENTION:SOFTWARE Campaign 25V002000 · 2025-01-07
Summary: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Campaign 24V935000 · 2024-12-17 · Over-the-air fix
Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
FSD Collisions in Reduced Roadway Visibility ConditionsOpen
EA26002 · engineering analysis · ELECTRICAL SYSTEM:ADAS · Opened 2026-03-18 · Model years: 2020, 2021, 2022, 2023, 2024, 2025, 2026
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …
Traffic safety violations while Full Self Driving ("FSD") is engagedOpen
PE25012 · preliminary evaluation · ELECTRICAL SYSTEM:ADAS · Opened 2025-10-07 · Model years: 2020, 2021, 2022, 2023, 2024, 2025, 2026
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…
Compliance with Standing General Order 2021-01 Reporting RequirementsOpen
AQ25002 · audit query · ELECTRICAL SYSTEM:ADAS · Opened 2025-08-20 · Model years: 2020, 2021, 2022, 2023, 2024, 2025, 2026
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…
Actually Smart Summon sessions resulting in low-speed impacts.Closed
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
