Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-12-30 and 2026-09-02. Median delay from incident to filing: 9 days.
Analysis
The previous model year (2024) drew 83.0 complaints per year, fewer than this one.
The most common problem area is Electrical (56.5% of complaints), followed by Transmission / powertrain (17.7%) and Engine (7.4%). Electrical complaints are 3.6 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “iccu”, “pop”, “integrated charging”, “charging control” and “unit”. 3 reports (1.0%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 13 months of the model year's start; the busiest period was the second year (63% of incidents). In the last 12 months 278 new complaints were filed, versus 32 in the 12 months before — the pace is rising.
NHTSA lists 9 safety recalls for this model year, 1 with a do-not-drive or park-outside warning. 59% of the complaints fall in component areas that a recall addresses.
Safety recalls (9)
SUSPENSION:CRITICAL FASTENERS Campaign 26V314000 · 2026-05-19
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 26V068000 · 2026-02-06
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
Risk: An electrical short in the high voltage battery system increases the risk of a fire.
Remedy: Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 7, 2026.
SEAT BELTS:FRONT:RETRACTOR Campaign 25V797000 · 2025-11-18
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.
SUSPENSION:CRITICAL FASTENERS Campaign 25V605000 · 2025-09-12
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.
Risk: A loss of vehicle stability control increases the risk of a crash.
Remedy: Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 25V482000 · 2025-07-24
⚠ Park-outside / do-not-drive warning
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
Risk: An electrical short in the high voltage battery system increases the risk of a fire.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.
EXTERIOR LIGHTING:HEADLIGHTS Campaign 25V373000 · 2025-06-03
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy: Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE Campaign 25V235000 · 2025-04-11 · Over-the-air fix
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.
Risk: Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.
Remedy: Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 277.
ELECTRICAL SYSTEM:WIRING Campaign 25V064000 · 2025-02-06
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.
Risk: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE Campaign 25V065000 · 2025-02-06
Summary: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.
Risk: Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. This recall is replaced by NHTSA recall number 25V-235. Vehicles already repaired under this recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 275.
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Frequently asked questions
How many complaints were filed for the 2025 Hyundai Ioniq 5?
310 complaints were filed with NHTSA for the 2025 Hyundai Ioniq 5, or about 185.3 per year on the road.
What is the most common problem reported for the 2025 Hyundai Ioniq 5?
The most common category is Electrical, accounting for 56.5% of complaints.
Does the 2025 Hyundai Ioniq 5 have any recalls?
NHTSA lists 9 safety recall(s) for this model year.
Is the 2025 Hyundai Ioniq 5 still generating complaints?
In the last 12 months 278 new complaints were filed, versus 32 in the 12 months before — the pace is rising.
How does the 2025 Hyundai Ioniq 5 compare with similar vehicles?
NHTSA has received 310 owner complaints about the 2025 Hyundai Ioniq 5, or 185.3 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 4.40, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #81 for fewest complaints per year. Against other Hyundai models its rate is 234% higher; against other Electric vehicles it is 229% higher.