2025 Ford Mustang Mach-E problems, complaints & recalls
NHTSA has received 14 owner complaints about the 2025 Ford Mustang Mach-E, or 7.8 per year on the road — far fewer complaints than typical (complaint index 0.19, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #15 of 86 by complaints per year (#1 = fewest). Against other Ford models its rate is 85% lower; against other Electric vehicles it is 85% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-07-19 and 2026-10-09. Median delay from incident to filing: 6 days.
Analysis
The previous model year (2024) drew 16.8 complaints per year, more than this one. The following model year (2026) drew 1.0 per year, fewer than this one.
The most common problem area is Electrical (42.9% of complaints), followed by Transmission / powertrain (21.4%) and Body & structure (14.3%). Electrical complaints are 2.7 times as common here as across all tracked vehicles. No report describes a crash, fire, injury or death.
Half of the reported incidents happened within 12 months of the model year's start; the busiest period was the first year (57% of incidents). 11 complaints were filed in the last 12 months.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.19
- vs. other Ford models0.15
- vs. other 2025 models0.16
- vs. other Electric vehicles0.15
- #15 of 86 · 2025Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Problem areas: Electrical · Transmission / powertrain · Driver-assist systems · Brakes · Unspecified or other · Engine
When complaints were filed
- Crashes reported: 0
- Fires reported: 0
- Injuries: 0
- Deaths: 0
Vehicle age at incident
Median age at incident: 12 months
What owners report
Bought car in March 2026. Twice while driving car in heavy traffic on highway using BlueCruise car slowed down on its own and warning message read "vehicle is stopping" (this happened first in early July and again in mid-August).
The main screen of the Mach is is uncontrollably restarting at random. This means the backup camera and any visual camera sensors are effectively unsable. Same with radio, hvac, car settings, etc. tons of people on Reddit complaining too.
Spitzer Ford in [XXX] sold me a new 2025 Ford Mustang Mach E with an open recall. I purchased the vehicle on xxx and this recall had been open and active since 1/26/26.
I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving.
The contact owns a 2025 Ford Mustang Mach-E. The contact stated that upon entering the vehicle and backing out of his driveway, heard an abnormal scraping sound coming from the vehicle.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2025 · Electric vehicles
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2025 Tesla Model S | 6 | 3.4 | 0.08 |
| 2025 Ford F-150 Lightning | 8 | 4.5 | 0.11 |
| 2025 Ford Mustang Mach-E | 14 | 7.8 | 0.19 |
| 2025 Tesla Model X | 15 | 8.4 | 0.21 |
| 2025 Volkswagen ID.4 | 27 | 15.1 | 0.37 |
| 2025 Kia EV6 | 53 | 29.6 | 0.73 |
| 2025 Tesla Model Y | 105 | 58.7 | 1.45 |
| 2025 Tesla Model 3 | 118 | 66.0 | 1.64 |
| 2025 Hyundai Ioniq 5 | 315 | 176.2 | 4.37 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.