2023 Ford Mustang Mach-E problems, complaints & recalls
NHTSA has received 119 owner complaints about the 2023 Ford Mustang Mach-E, or 32.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.77, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #57 for fewest complaints per year. Against other Ford models its rate is 40% lower; against other Electric vehicles it is 43% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-01-28 and 2026-08-31. Median delay from incident to filing: 7 days.
Analysis
The previous model year (2022) drew 28.7 complaints per year, fewer than this one. The following model year (2024) drew 15.7 per year, fewer than this one. In its first two years on the road the 2023 model collected 63 complaints, 24% lower than the average vehicle of the same model year.
The most common problem area is Electrical (27.7% of complaints), followed by Brakes (18.5%) and Transmission / powertrain (15.1%). Electrical complaints are 1.8 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “mach”, “electrical”, “battery”, “charging” and “safely”. 11 reports (9.2%) describe a crash or fire; owners mention 5 injuries and 0 deaths.
Half of the reported incidents happened within 20 months of the model year's start; the busiest period was the second year (32% of incidents). In the last 12 months 33 new complaints were filed, versus 32 in the 12 months before — a steady pace.
NHTSA lists no safety recalls for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Collisions Involving Ford BlueCruise” (opened 2025-01-17, still open).
Complaint index
- vs. all tracked vehicles0.77
- vs. other Ford models0.6
- vs. other 2023 models0.77
- vs. other Electric vehicles0.57
- Complaints in first 2 years on the road · vs. same-year average (63)0.76
- #57 of 92 · 2023Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Electrical · Common terms in reports
- mach6
- electrical9
- battery10
- charging6
- safely6
- jump4
Brakes · Common terms in reports
- brake16
- fault8
- mach3
- stuck6
- disengage4
- release4
Transmission / powertrain · Common terms in reports
- high voltage4
- malfunction reduced3
- powertrain malfunction3
- voltage battery3
- middle traffic3
- reduced power3
Problem areas: Electrical · Transmission / powertrain · Driver-assist systems · Brakes · Interior & equipment
When complaints were filed
- Crashes reported: 10
- Fires reported: 1
- Injuries: 5
- Deaths: 0
Vehicle age at incident
Median age at incident: 20 months
What owners report
Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used.
Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used.
My 2023 Ford Mustang Mach-E GT experienced a sudden electronic parking brake failure. The vehicle displayed a parking brake fault warning, and the electronic parking brake became stuck in the engaged position and would not release despite repeated attempts…
We recently brough the Mach E in for a recall of the rear camera. We mention the front camera alerts. They said due to safety concerns, sometime when the back camera goes out it affects all cameras.
There was a message " Motor coolant over temperature '' popped up on 05/21/2026. Sent the car to Ford dealership for diagnosing it .Found out there was a big hole on the Motor casing . Told them, there was a crash on 04/14/2026.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2023 · Electric vehicles
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2023 Chevrolet Bolt EV | 59 | 16.1 | 0.38 |
| 2023 Tesla Model S | 112 | 30.5 | 0.72 |
| 2023 Ford Mustang Mach-E | 119 | 32.4 | 0.77 |
| 2023 Kia EV6 | 136 | 37.0 | 0.88 |
| 2023 Tesla Model X | 192 | 52.3 | 1.24 |
| 2023 Ford F-150 Lightning | 199 | 54.2 | 1.29 |
| 2023 Hyundai Ioniq 5 | 385 | 104.8 | 2.49 |
| 2023 Tesla Model 3 | 417 | 113.5 | 2.7 |
| 2023 Volkswagen ID.4 | 453 | 123.3 | 2.93 |
| 2023 Tesla Model Y | 1,144 | 311.4 | 7.4 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
- Collisions Involving Ford BlueCruise Open
On April 25, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the…
- Collisions Involving Ford BlueCruise Closed
On April 25, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the…
Frequently asked questions
How many complaints were filed for the 2023 Ford Mustang Mach-E?
119 complaints were filed with NHTSA for the 2023 Ford Mustang Mach-E, or about 32.4 per year on the road.
What is the most common problem reported for the 2023 Ford Mustang Mach-E?
The most common category is Electrical, accounting for 27.7% of complaints.
Does the 2023 Ford Mustang Mach-E have any recalls?
NHTSA lists no safety recalls for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Collisions Involving Ford BlueCruise” (opened 2025-01-17, still open).
Is the 2023 Ford Mustang Mach-E still generating complaints?
In the last 12 months 33 new complaints were filed, versus 32 in the 12 months before — a steady pace.
How does the 2023 Ford Mustang Mach-E compare with similar vehicles?
NHTSA has received 119 owner complaints about the 2023 Ford Mustang Mach-E, or 32.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.77, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #57 for fewest complaints per year. Against other Ford models its rate is 40% lower; against other Electric vehicles it is 43% lower.