InsightArise CarsU.S. Owner Complaint Index
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2023 Ford F-150 Lightning problems, complaints & recalls

More Falling

NHTSA has received 199 owner complaints about the 2023 Ford F-150 Lightning, or 54.2 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.29, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #70 for fewest complaints per year. Against other Ford models its rate is about the same; against other Electric vehicles it is about the same.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2023-02-16 and 2026-08-31. Median delay from incident to filing: 5 days.

199Complaints
54.2Complaints per year on the road
1.29Complaint index vs. all tracked vehicles
2Recalls
5.5%Share involving a crash or fire
36Last 12 months

Analysis

The previous model year (2022) drew 64.4 complaints per year, more than this one. The following model year (2024) drew 11.2 per year, fewer than this one. In its first two years on the road the 2023 model collected 129 complaints, 55% higher than the average vehicle of the same model year.

The most common problem area is Electrical (39.7% of complaints), followed by Transmission / powertrain (20.6%) and Engine (8.5%). Electrical complaints are 2.5 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “cluster”, “screen”, “instrument”, “full accessory” and “sync”. 11 reports (5.5%) describe a crash or fire; owners mention 4 injuries and 0 deaths.

Half of the reported incidents happened within 18 months of the model year's start; the busiest period was the second year (43% of incidents). In the last 12 months 36 new complaints were filed, versus 53 in the 12 months before — the pace is falling.

NHTSA lists 2 safety recalls for this model year. 40% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles1.29
  • vs. other Ford models1.0
  • vs. other 2023 models1.29
  • vs. other Electric vehicles0.96
  • Complaints in first 2 years on the road · vs. same-year average (129)1.55
  • #70 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 202264.4 per year1.53
  • 202354.2 per year1.29
  • 202411.2 per year0.27
  • 20253.6 per year0.09

Ford F-150 Lightning problems, complaints & recalls by model year ›

What owners complain about

  • Electrical79 · 39.7% · 2.52×
  • Transmission / powertrain41 · 20.6% · 1.77×
  • Engine17 · 8.5% · 0.38×
  • Interior & equipment17 · 8.5% · 0.95×
  • Lighting16 · 8.0% · 5.12×
  • Brakes10 · 5.0% · 0.82×
  • Driver-assist systems6 · 3.0% · 0.52×
  • Body & structure4 · 2.0% · 0.22×

vs. all vehicles: 1.00 = All-vehicle average

Electrical · Common terms in reports

  • cluster15
  • screen22
  • instrument17
  • full accessory4
  • sync5
  • information16

Transmission / powertrain · Common terms in reports

  • train10
  • experienced equipped3
  • power18
  • malfunction reduced4
  • axle6
  • normally transmission3

Engine · Common terms in reports

  • powerboost3
  • safely5
  • waited3
  • later5
  • check engine5
  • battery5

Problem areas: Electrical · Transmission / powertrain · Interior & equipment · Lighting

When complaints were filed

2023: 44 44 2023 2024: 85 85 2024 2025: 44 44 2025 2026: 26 26 2026
  • Crashes reported: 9
  • Fires reported: 2
  • Injuries: 4
  • Deaths: 0

Vehicle age at incident

  • <1 yr26.1%
  • 1–2 yrs43.2%
  • 2–3 yrs18.6%
  • 3–5 yrs12.1%
  • 5+ yrs0.0%

Median age at incident: 18 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Electric vehicles

ModelsComplaintsComplaints per year on the roadComplaint index
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1,144311.47.4

Safety recalls (2)

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT Campaign 23V688000 · 2023-10-13

Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The electronic cabin coolant heater module may be missing a solder joint, which can cause intermittent or no cabin heat and result in an inoperative windshield defrosting and defogging system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will replace the electronic cabin coolant heater, free of charge. Owner notification letters were mailed January 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C32.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 23V168000 · 2023-03-15

Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The high-voltage battery pack may experience an electrical short-circuit when the battery is fully charged or near fully charged.

Risk: A battery short-circuit increases the risk of a fire.

Remedy: Dealers will replace the high-voltage battery pack, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S15.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2023 Ford F-150 Lightning?

199 complaints were filed with NHTSA for the 2023 Ford F-150 Lightning, or about 54.2 per year on the road.

What is the most common problem reported for the 2023 Ford F-150 Lightning?

The most common category is Electrical, accounting for 39.7% of complaints.

Does the 2023 Ford F-150 Lightning have any recalls?

NHTSA lists 2 safety recall(s) for this model year.

Is the 2023 Ford F-150 Lightning still generating complaints?

In the last 12 months 36 new complaints were filed, versus 53 in the 12 months before — the pace is falling.

How does the 2023 Ford F-150 Lightning compare with similar vehicles?

NHTSA has received 199 owner complaints about the 2023 Ford F-150 Lightning, or 54.2 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.29, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #70 for fewest complaints per year. Against other Ford models its rate is about the same; against other Electric vehicles it is about the same.