InsightArise CarsU.S. Owner Complaint Index
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2023 Ford F-150 Lightning problems, complaints & recalls

More Within ±30% year on year

NHTSA has received 206 owner complaints about the 2023 Ford F-150 Lightning, or 54.4 per year on the road — more complaints than typical (complaint index 1.35, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #70 of 92 by complaints per year (#1 = fewest). Against other Ford models its rate is 7% higher; against other Electric vehicles it is 7% higher.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2023-02-16 and 2026-10-07. Median delay from incident to filing: 5 days.

206Complaints
54.4Complaints per year on the road
1.35Complaint index vs. all tracked vehicles
2Recalls
5.3%Share involving a crash or fire
40Last 12 months

Analysis

The previous model year (2022) drew 64.1 complaints per year, more than this one. The following model year (2024) drew 10.8 per year, fewer than this one. In its first two years on the road the 2023 model collected 129 complaints, 55% higher than the average vehicle of the same model year.

The most common problem area is Electrical (38.3% of complaints), followed by Transmission / powertrain (21.4%) and Lighting (8.7%). Electrical complaints are 2.4 times as common here as across all tracked vehicles. 11 reports (5.3%) describe a crash or fire; owners mention 4 injuries and 0 deaths.

Half of the reported incidents happened within 18 months of the model year's start; the busiest period was the second year (42% of incidents). In the last 12 months 40 new complaints were filed, versus 51 in the 12 months before — down 22%.

NHTSA lists 2 safety recalls for this model year.

Complaint index

  • vs. all tracked vehicles1.35
  • vs. other Ford models1.07
  • vs. other 2023 models1.29
  • vs. other Electric vehicles1.07
  • Complaints in first 2 years on the road · vs. same-year average (129)1.55
  • #70 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 202264.1 per year1.59
  • 202354.4 per year1.35
  • 202410.8 per year0.27
  • 20254.5 per year0.11

Ford F-150 Lightning problems, complaints & recalls by model year ›

What owners complain about

  • Electrical79 · 38.3% · 2.43×
  • Transmission / powertrain44 · 21.4% · 1.83×
  • Lighting18 · 8.7% · 5.61×
  • Unspecified or other18 · 8.7% · 0.97×
  • Engine17 · 8.3% · 0.37×
  • Brakes10 · 4.9% · 0.81×
  • Driver-assist systems6 · 2.9% · 0.51×
  • Body & structure5 · 2.4% · 0.26×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Electrical · Transmission / powertrain · Unspecified or other · Lighting

When complaints were filed

2023: 44 44 2023 2024: 85 85 2024 2025: 44 44 2025 2026: 33 33 2026
  • Crashes reported: 9
  • Fires reported: 2
  • Injuries: 4
  • Deaths: 0

Vehicle age at incident

  • <1 yr25.2%
  • 1–2 yrs41.7%
  • 2–3 yrs18.0%
  • 3–5 yrs15.0%
  • 5+ yrsnot reached yet

Median age at incident: 18 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Electric vehicles

ModelsComplaintsComplaints per year on the roadComplaint index
2023 Chevrolet Bolt EV6116.10.4
2023 Tesla Model S11430.10.75
2023 Ford Mustang Mach-E12633.30.83
2023 Kia EV613736.20.9
2023 Tesla Model X19451.21.27
2023 Ford F-150 Lightning20654.41.35
2023 Hyundai Ioniq 5388102.42.54
2023 Tesla Model 3428113.02.8
2023 Volkswagen ID.4462121.93.02
2023 Tesla Model Y1,179311.17.71

Safety recalls (2)

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT Campaign 23V688000 · 2023-10-13

Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The electronic cabin coolant heater module may be missing a solder joint, which can cause intermittent or no cabin heat and result in an inoperative windshield defrosting and defogging system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will replace the electronic cabin coolant heater, free of charge. Owner notification letters were mailed January 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C32.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 23V168000 · 2023-03-15

Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The high-voltage battery pack may experience an electrical short-circuit when the battery is fully charged or near fully charged.

Risk: A battery short-circuit increases the risk of a fire.

Remedy: Dealers will replace the high-voltage battery pack, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S15.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.