InsightArise CarsU.S. Owner Complaint Index
English

2023 Chevrolet Bolt EV problems, complaints & recalls

Far fewer Rising

NHTSA has received 59 owner complaints about the 2023 Chevrolet Bolt EV, or 16.1 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.38, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #35 for fewest complaints per year. Against other Chevrolet models its rate is 65% lower; against other Electric vehicles it is 71% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2022-11-21 and 2026-08-14. Median delay from incident to filing: 12 days.

59Complaints
16.1Complaints per year on the road
0.38Complaint index vs. all tracked vehicles
3Recalls
15.3%Share involving a crash or fire
25Last 12 months

Analysis

The previous model year (2022) drew 12.6 complaints per year, fewer than this one. In its first two years on the road the 2023 model collected 24 complaints, 71% lower than the average vehicle of the same model year.

The most common problem area is Steering (28.8% of complaints), followed by Electrical (23.7%) and Brakes (10.2%). Steering complaints are 4.4 times as common here as across all tracked vehicles. Within Steering reports, owners most often mention “return center”, “steering”, “rack”, “wheel return” and “pinion”. 9 reports (15.3%) describe a crash or fire; owners mention 5 injuries and 0 deaths.

Half of the reported incidents happened within 23 months of the model year's start; the busiest period was years three to five (30% of incidents). In the last 12 months 25 new complaints were filed, versus 12 in the 12 months before — the pace is rising.

NHTSA lists 3 safety recalls for this model year. 5% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.38
  • vs. other Chevrolet models0.35
  • vs. other 2023 models0.38
  • vs. other Electric vehicles0.29
  • Complaints in first 2 years on the road · vs. same-year average (24)0.29
  • #35 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201922.8 per year0.54
  • 202025.8 per year0.61
  • 202111.8 per year0.28
  • 202212.6 per year0.3
  • 202316.1 per year0.38

Chevrolet Bolt EV problems, complaints & recalls by model year ›

What owners complain about

  • Steering17 · 28.8% · 4.44×
  • Electrical14 · 23.7% · 1.5×
  • Brakes6 · 10.2% · 1.68×
  • Engine5 · 8.5% · 0.38×
  • Lighting5 · 8.5% · 5.44×
  • Interior & equipment4 · 6.8% · 0.76×
  • Transmission / powertrain2 · 3.4% · 0.29×
  • Fuel system2 · 3.4% · 0.79×

vs. all vehicles: 1.00 = All-vehicle average

Steering · Common terms in reports

  • return center10
  • steering15
  • rack7
  • wheel return4
  • pinion4
  • clicking4

Electrical · Common terms in reports

  • electrical6
  • components4
  • camera5
  • authorized3
  • backup3
  • infotainment3

Problem areas: Electrical · Steering · Fuel system

When complaints were filed

2022: 3 3 2022 2023: 9 9 2023 2024: 12 12 2024 2025: 15 15 2025 2026: 20 20 2026
  • Crashes reported: 8
  • Fires reported: 1
  • Injuries: 5
  • Deaths: 0

Vehicle age at incident

  • <1 yr27.1%
  • 1–2 yrs23.7%
  • 2–3 yrs18.6%
  • 3–5 yrs30.5%
  • 5+ yrs0.0%

Median age at incident: 23 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Electric vehicles

ModelsComplaintsComplaints per year on the roadComplaint index
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1,144311.47.4

Safety recalls (3)

STRUCTURE:BODY:ROOF AND PILLARS Campaign 23V845000 · 2023-12-14

Summary: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A fire increases the risk of injury.

Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

AIR BAGS:FRONTAL Campaign 23V567000 · 2023-08-10

Summary: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.

Risk: An air bag that does not deploy properly in a crash increases the risk of injury.

Remedy: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232414710.

STRUCTURE:BODY:ROOF AND PILLARS Campaign 22V930000 · 2022-12-15

Summary: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A vehicle fire can increase the risk of injury.

Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2023 Chevrolet Bolt EV?

59 complaints were filed with NHTSA for the 2023 Chevrolet Bolt EV, or about 16.1 per year on the road.

What is the most common problem reported for the 2023 Chevrolet Bolt EV?

The most common category is Steering, accounting for 28.8% of complaints.

Does the 2023 Chevrolet Bolt EV have any recalls?

NHTSA lists 3 safety recall(s) for this model year.

Is the 2023 Chevrolet Bolt EV still generating complaints?

In the last 12 months 25 new complaints were filed, versus 12 in the 12 months before — the pace is rising.

How does the 2023 Chevrolet Bolt EV compare with similar vehicles?

NHTSA has received 59 owner complaints about the 2023 Chevrolet Bolt EV, or 16.1 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.38, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #35 for fewest complaints per year. Against other Chevrolet models its rate is 65% lower; against other Electric vehicles it is 71% lower.