InsightArise CarsU.S. Owner Complaint Index
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Chevrolet complaints & recalls by model

Typical Within ±30% year on year

Across 7 Chevrolet models and 59 model years, NHTSA has logged 12,668 owner complaints and 102 recall campaigns. The brand averages 46.1 complaints per year on the road — a typical number of complaints (index 1.14).

12,668Complaints
46.1Complaints per year on the road
1.14Complaint index vs. all tracked vehicles
102Campaigns
3,758Last 12 months
4 open of 10Investigations

Analysis

Among the tracked Chevrolet models, the Bolt EV has the fewest complaints per year and the Silverado 1500 the most. By model year, the brand's average rate is highest for 2025 (72.0 per year) and lowest for 2020 (37.9).

Chevrolet owners complain about Engine more than owners in general: 31.2% of complaints, 1.4× the share across all tracked vehicles. In the last 12 months owners filed 3,758 complaints versus 3,301 in the previous 12 months — up 14%.

Recalls: 102 recall campaigns across the tracked model years, most of them received in 2021 (19), 6 with a do-not-drive or park-outside warning. 10 NHTSA investigations touch Chevrolet models, 4 of them still open.

Models

ModelsSegmentsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsInvestigationsMost common issue
Chevrolet Silverado 1500 Full-size pickups 4,756108.42.69 StableWithin ±30% year on year345 Engine
Chevrolet Equinox Compact SUVs 2,06864.81.61 StableWithin ±30% year on year231 Engine
Chevrolet Traverse Midsize SUVs 1,73842.01.04 StableWithin ±30% year on year141 Transmission / powertrain
Chevrolet Tahoe Full-size SUVs 1,28932.40.8 WorseningWithin ±30% year on year285 Engine
Chevrolet Malibu Midsize sedans 1,41626.40.65 ImprovingRising102 Engine
Chevrolet Colorado Midsize pickups 85721.20.53 WorseningRising91 Transmission / powertrain
Chevrolet Bolt EV Electric vehicles 54414.80.37 WorseningWithin ±30% year on year133 Electrical

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

40.4 2018: 38.9 38.9 2018 2019: 44.7 44.7 2019 2020: 37.9 37.9 2020 2021: 42.6 42.6 2021 2022: 39.6 39.6 2022 2023: 40.5 40.5 2023 2024: 52.3 52.3 2024 2025: 72.0 72.0 2025 2026: 53.4 53.4 2026

All-vehicle average: 40.4

What owners complain about

  • Engine3,955 · 31.2% · 1.4×
  • Transmission / powertrain2,352 · 18.6% · 1.59×
  • Electrical1,925 · 15.2% · 0.97×
  • Brakes1,009 · 8.0% · 1.32×
  • Unspecified or other955 · 7.5% · 0.84×
  • Fuel system577 · 4.6% · 1.05×
  • Body & structure505 · 4.0% · 0.44×
  • Steering408 · 3.2% · 0.5×

vs. all vehicles: 1.00 = All-vehicle average

Recalls by year received

2017: 1 1 2017 2018: 6 6 2018 2019: 11 11 2019 2020: 14 14 2020 2021: 19 19 2021 2022: 13 13 2022 2023: 8 8 2023 2024: 14 14 2024 2025: 8 8 2025 2026: 8 8 2026

Do-not-drive / park-outside: 6

Investigations

  • Electronic Brake Module Component Failure Open
    EA26006 · engineering analysis · SERVICE BRAKES · Opened 2026-08-21 · Equinox, Traverse, Colorado · Model years: 2023, 2024, 2025, 2026

    On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist …

  • Loss of motive power due to engine failure post recall remedy Open
    EA26005 · engineering analysis · ENGINE · Opened 2026-08-20 · Tahoe, Silverado 1500 · Model years: 2021, 2022, 2023, 2024, 2025, 2026

    On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued R…

  • Loss of motive power due to engine failure post recall remedy Closed
    RQ26001 · recall query · ENGINE · Opened 2026-01-16 · Closed 2026-08-20 · Tahoe, Silverado 1500 · Model years: 2021, 2022, 2023, 2024

    On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued R…

  • Loss of motive power due to engine failure Open
    EA25007 · engineering analysis · ENGINE · Opened 2025-10-23 · Tahoe, Silverado 1500 · Model years: 2019, 2020, 2021, 2022, 2023, 2024

    The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Y…

  • DTN Air Bag Inflator Rupture Open
    EA25005 · engineering analysis · AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · Opened 2025-10-21 · Malibu · Model years: 2020

    The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuri…

  • Loss of motive power due to engine failure Closed
    PE25001 · preliminary evaluation · ENGINE · Opened 2025-01-16 · Closed 2025-10-23 · Campaign 25V274 · Tahoe, Silverado 1500 · Model years: 2019, 2020, 2021, 2022, 2023, 2024

    On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in so…

  • Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. Closed
    PE24028 · preliminary evaluation · EQUIPMENT:ELECTRICAL · Opened 2024-10-03 · Closed 2025-06-05 · Bolt EV · Model years: 2018

    On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…

  • Pedestrian alert sounds Closed
    DP22005 · defect petition · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Malibu, Bolt EV · Model years: 2018, 2019, 2020, 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

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