InsightArise Cars美国车主投诉指数
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Chevrolet 各车型投诉与召回

一般 平稳

Chevrolet 的 7 款车、53 个年款,NHTSA 累计收到 12,003 条车主投诉与 101 项召回案。品牌平均每车龄年 45.9 条,投诉数属一般水平(指数 1.09)。

12,003投诉
45.9每车龄年投诉数
1.09投诉指数 对比全部跟踪车型
101召回案
3,489近 12 个月
4 / 10缺陷调查 · 进行中

分析

跟踪的 Chevrolet 车型中,Bolt EV 的每年投诉最少,Silverado 1500 最多。按年款看,品牌平均投诉率以 2025 款最高(每年 72.8 条),2020 款最低(37.4 条)。

Chevrolet 车主抱怨发动机的比例高于整体:占投诉 30.9%,是全部跟踪车型的 1.4 倍。近 12 个月车主提出 3,489 条投诉,前 12 个月是 3,113 条,速度大致平稳。

召回:跟踪年款合计 101 项召回案,以 2021 年收件最多(19 项),其中 6 项带有勿驾驶或停户外警告。有 10 项 NHTSA 缺陷调查涉及 Chevrolet 车型,其中 4 项仍在进行。

车型

车型级别投诉每车龄年投诉数投诉指数趋势近期动态召回缺陷调查最常见问题
Chevrolet Silverado 1500 全尺寸皮卡 4,479105.82.51 持平平稳315 发动机
Chevrolet Equinox 紧凑型 SUV 1,91762.91.49 持平平稳231 发动机
Chevrolet Traverse 中型 SUV 1,65743.81.04 持平平稳131 变速箱/动力系统
Chevrolet Tahoe 全尺寸 SUV 1,21032.50.77 恶化中平稳275 发动机
Chevrolet Malibu 中型轿车 1,39126.30.63 改善中升温102 发动机
Chevrolet Colorado 中型皮卡 81721.70.52 恶化中平稳91 变速箱/动力系统
Chevrolet Bolt EV 电动车 53217.80.42 持平平稳133 电气

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

各年款 · 每车龄年投诉数

42.1 2018: 45.4 45.4 2018 2019: 44.6 44.6 2019 2020: 37.4 37.4 2020 2021: 41.7 41.7 2021 2022: 38.4 38.4 2022 2023: 39.5 39.5 2023 2024: 52.0 52.0 2024 2025: 72.8 72.8 2025

全部车型平均: 42.1

车主在抱怨什么

  • 发动机3,705 · 30.9% · 1.39×
  • 变速箱/动力系统2,248 · 18.7% · 1.61×
  • 电气1,844 · 15.4% · 0.98×
  • 刹车959 · 8.0% · 1.32×
  • 内饰与配置911 · 7.6% · 0.85×
  • 燃油系统545 · 4.5% · 1.05×
  • 车身与结构487 · 4.1% · 0.44×
  • 转向387 · 3.2% · 0.5×

对比全部车型: 1.00 = 全部车型平均

召回(按收件年份)

2017: 1 1 2017 2018: 6 6 2018 2019: 11 11 2019 2020: 14 14 2020 2021: 19 19 2021 2022: 13 13 2022 2023: 8 8 2023 2024: 14 14 2024 2025: 7 7 2025 2026: 8 8 2026

勿驾驶/停户外: 6

缺陷调查

  • Electronic Brake Module Component Failure 进行中
    EA26006 · SERVICE BRAKES · 开启 2026-08-21 · Equinox, Traverse, Colorado · 年款: 2024, 2025

    On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake ass…

  • Loss of motive power due to engine failure post recall remedy 进行中
    EA26005 · ENGINE · 开启 2026-08-20 · Tahoe, Silverado 1500 · 年款: 2021, 2022, 2023, 2024, 2025

    On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued …

  • Loss of motive power due to engine failure post recall remedy 已结案
    RQ26001 · ENGINE · 开启 2026-01-16 · 已结案 2026-08-20 · Tahoe, Silverado 1500 · 年款: 2021, 2022, 2023, 2024

    On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued …

  • Loss of motive power due to engine failure 进行中
    EA25007 · ENGINE · 开启 2025-10-23 · Tahoe, Silverado 1500 · 年款: 2021, 2022, 2023, 2024

    The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon…

  • DTN Air Bag Inflator Rupture 进行中
    EA25005 · AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · 开启 2025-10-21 · Malibu · 年款: 2020

    The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuri…

  • Loss of motive power due to engine failure 已结案
    PE25001 · ENGINE · 开启 2025-01-16 · 已结案 2025-10-23 · 案号 25V274 · Tahoe, Silverado 1500 · 年款: 2021, 2022, 2023, 2024

    On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and i…

  • Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. 已结案
    PE24028 · EQUIPMENT:ELECTRICAL · 开启 2024-10-03 · 已结案 2025-06-05 · Bolt EV · 年款: 2018

    On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on …

  • Pedestrian alert sounds 已结案
    DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 开启 2023-01-27 · 已结案 2023-08-07 · 案号 22V063000 · Malibu, Bolt EV · 年款: 2018, 2019

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

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常见问题

Chevrolet 哪款车投诉最少?

跟踪的 Chevrolet 车型中,Bolt EV 的每年投诉最少,Silverado 1500 最多。

Chevrolet 车主最常抱怨什么?

Chevrolet 车主抱怨发动机的比例高于整体:占投诉 30.9%,是全部跟踪车型的 1.4 倍。近 12 个月车主提出 3,489 条投诉,前 12 个月是 3,113 条,速度大致平稳。

Chevrolet 有多少召回与调查?

召回:跟踪年款合计 101 项召回案,以 2021 年收件最多(19 项),其中 6 项带有勿驾驶或停户外警告。有 10 项 NHTSA 缺陷调查涉及 Chevrolet 车型,其中 4 项仍在进行。