Chevrolet 各车型投诉与召回
Chevrolet 的 7 款车、59 个年款，NHTSA 累计收到 12,668 条车主投诉与 102 项召回案。品牌平均每车龄年 46.1 条，投诉数属一般水平（指数 1.14）。
分析
跟踪的 Chevrolet 车型中，Bolt EV 的每年投诉最少，Silverado 1500 最多。按年款看，品牌平均投诉率以 2025 款最高（每年 72.0 条），2020 款最低（37.9 条）。
Chevrolet 车主抱怨发动机的比例高于整体：占投诉 31.2%，是全部跟踪车型的 1.4 倍。近 12 个月车主提出 3,758 条投诉，前 12 个月是 3,301 条，增加 14%。
召回：跟踪年款合计 102 项召回案，以 2021 年收件最多（19 项），其中 6 项带有勿驾驶或停户外警告。有 10 项 NHTSA 调查涉及 Chevrolet 车型，其中 4 项仍在进行。
车型
| 车型 | 级别 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 调查 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|---|
| Chevrolet Silverado 1500 | 全尺寸皮卡 | 4,756 | 108.4 | 2.69 | 持平 | 年增减 30% 以内 | 34 | 5 | 发动机 |
| Chevrolet Equinox | 紧凑型 SUV | 2,068 | 64.8 | 1.61 | 持平 | 年增减 30% 以内 | 23 | 1 | 发动机 |
| Chevrolet Traverse | 中型 SUV | 1,738 | 42.0 | 1.04 | 持平 | 年增减 30% 以内 | 14 | 1 | 变速箱／动力系统 |
| Chevrolet Tahoe | 全尺寸 SUV | 1,289 | 32.4 | 0.8 | 恶化中 | 年增减 30% 以内 | 28 | 5 | 发动机 |
| Chevrolet Malibu | 中型轿车 | 1,416 | 26.4 | 0.65 | 改善中 | 升温 | 10 | 2 | 发动机 |
| Chevrolet Colorado | 中型皮卡 | 857 | 21.2 | 0.53 | 恶化中 | 升温 | 9 | 1 | 变速箱／动力系统 |
| Chevrolet Bolt EV | 电动车 | 544 | 14.8 | 0.37 | 恶化中 | 年增减 30% 以内 | 13 | 3 | 电气 |
1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。
各年款 · 每车龄年投诉数
全部车型平均: 40.4
车主在抱怨什么
对比全部车型: 1.00 = 全部车型平均
召回（按收件年份）
勿驾驶／停户外: 6
调查
- Electronic Brake Module Component Failure 进行中
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist …
- Loss of motive power due to engine failure post recall remedy 进行中
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued R…
- Loss of motive power due to engine failure post recall remedy 已结案
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued R…
- Loss of motive power due to engine failure 进行中
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Y…
- DTN Air Bag Inflator Rupture 进行中
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuri…
- Loss of motive power due to engine failure 已结案
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in so…
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. 已结案
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…