Chevrolet: quejas y retiros por modelo
En 7 modelos Chevrolet y 59 años-modelo, la NHTSA ha registrado 12.668 quejas de propietarios y 102 campañas de retiro. La marca promedia 46,1 quejas por año en circulación: un número de quejas habitual (índice 1,14).
Análisis
Entre los modelos Chevrolet seguidos, el Bolt EV tiene menos quejas al año y el Silverado 1500 más. Por año-modelo, la tasa media de la marca es más alta en 2025 (72,0 al año) y más baja en 2020 (37,9).
Los dueños de Chevrolet se quejan de Motor más que el promedio: 31,2 % de las quejas, 1,4× la proporción en el conjunto de vehículos seguidos. En los últimos 12 meses los dueños presentaron 3.758 quejas frente a 3.301 en los 12 meses anteriores: un aumento del 14 %.
Retiros: 102 campañas de retiro en los años-modelo seguidos, la mayoría recibidas en 2021 (19), 6 con aviso de no conducir o estacionar afuera. 10 investigaciones de la NHTSA afectan a modelos Chevrolet, 4 de ellas aún abiertas.
Modelos
| Modelos | Segmentos | Quejas | Quejas por año en circulación | Índice de quejas | Tendencia | Actividad reciente | Retiros | Investigaciones | Problema más común |
|---|---|---|---|---|---|---|---|---|---|
| Chevrolet Silverado 1500 | Pickups grandes | 4.756 | 108.4 | 2.69 | Estable | Variación interanual menor al 30 % | 34 | 5 | Motor |
| Chevrolet Equinox | SUV compactos | 2.068 | 64.8 | 1.61 | Estable | Variación interanual menor al 30 % | 23 | 1 | Motor |
| Chevrolet Traverse | SUV medianos | 1.738 | 42.0 | 1.04 | Estable | Variación interanual menor al 30 % | 14 | 1 | Transmisión |
| Chevrolet Tahoe | SUV grandes | 1.289 | 32.4 | 0.8 | Empeorando | Variación interanual menor al 30 % | 28 | 5 | Motor |
| Chevrolet Malibu | Sedanes medianos | 1.416 | 26.4 | 0.65 | Mejorando | En aumento | 10 | 2 | Motor |
| Chevrolet Colorado | Pickups medianas | 857 | 21.2 | 0.53 | Empeorando | En aumento | 9 | 1 | Transmisión |
| Chevrolet Bolt EV | Vehículos eléctricos | 544 | 14.8 | 0.37 | Empeorando | Variación interanual menor al 30 % | 13 | 3 | Sistema eléctrico |
1,00 equivale al grupo de comparación. 2,00 significa el doble de quejas por año.
Por año-modelo · Quejas por año en circulación
Promedio de todos los vehículos: 40.4
De qué se quejan los dueños
vs. todos los vehículos: 1.00 = Promedio de todos los vehículos
Retiros por año de recepción
No conducir / estacionar afuera: 6
Investigaciones
- Electronic Brake Module Component Failure Abierta
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist …
- Loss of motive power due to engine failure post recall remedy Abierta
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued R…
- Loss of motive power due to engine failure post recall remedy Cerrada
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued R…
- Loss of motive power due to engine failure Abierta
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Y…
- DTN Air Bag Inflator Rupture Abierta
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuri…
- Loss of motive power due to engine failure Cerrada
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in so…
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. Cerrada
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…
- Pedestrian alert sounds Cerrada
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…