Midsize SUVs: complaints, recalls and trends by model
The Midsize SUVs segment covers 14 tracked models with 28,455 owner complaints and 333 recall campaigns on record. It averages 53.1 complaints per year on the road — more complaints than typical relative to all tracked vehicles (index 1.26).
Analysis
Dodge Durango has the fewest complaints per year in the segment and Hyundai Palisade the most. The segment's largest problem area is Engine (19.1% of complaints, 0.9× the fleet share).
By model year, the segment's average rate is highest for 2025 (65.4) and lowest for 2024 (44.3). In the last 12 months owners filed 7,314 complaints versus 5,929 in the previous 12 months — a steady pace. Models on an improving trend: Dodge Durango, Honda Passport, Ford Edge and Toyota Highlander. Models on a worsening trend: Nissan Pathfinder, Hyundai Santa Fe, Jeep Grand Cherokee and Hyundai Palisade.
Models
| # | Models | Complaints | Complaints per year on the road | Complaint index | Trend | Recent activity | Recalls | Most common issue |
|---|---|---|---|---|---|---|---|---|
| 1 | Dodge Durango | 752 | 15.2 | 0.36 | Improving | Steady | 18 | Lighting |
| 2 | Honda Passport | 652 | 17.6 | 0.42 | Improving | Rising | 16 | Engine |
| 3 | Nissan Pathfinder | 566 | 20.1 | 0.48 | Worsening | Rising | 12 | Engine |
| 4 | Kia Sorento | 1,382 | 36.2 | 0.86 | Stable | Rising | 17 | Engine |
| 5 | Ford Edge | 2,164 | 43.6 | 1.04 | Improving | Steady | 20 | Engine |
| 6 | Chevrolet Traverse | 1,657 | 43.8 | 1.04 | Stable | Steady | 13 | Transmission / powertrain |
| 7 | Toyota Highlander | 2,062 | 44.5 | 1.06 | Improving | Rising | 21 | Transmission / powertrain |
| 8 | Hyundai Santa Fe | 1,968 | 58.3 | 1.38 | Worsening | Rising | 26 | Engine |
| 9 | Ford Explorer | 3,122 | 65.6 | 1.56 | Improving | Steady | 70 | Transmission / powertrain |
| 10 | Honda Pilot | 2,824 | 67.4 | 1.6 | Stable | Steady | 26 | Engine |
| 11 | Kia Telluride | 1,945 | 73.6 | 1.75 | Improving | Rising | 17 | Body & structure |
| 12 | Subaru Outback | 3,749 | 77.0 | 1.83 | Improving | Steady | 15 | Body & structure |
| 13 | Jeep Grand Cherokee | 3,335 | 85.9 | 2.04 | Worsening | Rising | 49 | Electrical |
| 14 | Hyundai Palisade | 2,277 | 102.2 | 2.43 | Worsening | Steady | 13 | Airbags & seat belts |
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
By model year · Complaints per year on the road
All-vehicle average: 42.1
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Frequently asked questions
Which of the Midsize SUVs has the fewest owner complaints?
Dodge Durango has the fewest complaints per year in the segment and Hyundai Palisade the most. The segment's largest problem area is Engine (19.1% of complaints, 0.9× the fleet share).
Which Midsize SUVs are improving or worsening?
By model year, the segment's average rate is highest for 2025 (65.4) and lowest for 2024 (44.3). In the last 12 months owners filed 7,314 complaints versus 5,929 in the previous 12 months — a steady pace. Models on an improving trend: Dodge Durango, Honda Passport, Ford Edge and Toyota Highlander. Models on a worsening trend: Nissan Pathfinder, Hyundai Santa Fe, Jeep Grand Cherokee and Hyundai Palisade.