InsightArise CarsU.S. Owner Complaint Index
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Honda Passport problems, complaints & recalls by model year

Fewer Improving Rising

Across 8 model years (2019–2026), NHTSA has logged 759 owner complaints and 17 safety recalls for the Honda Passport. That averages 24.8 complaints per year on the road — fewer complaints than typical (index 0.61 against all tracked vehicles). Within the Midsize SUVs segment it ranks #3 of 14 by complaints per year (#1 = fewest); the segment average is 52.5.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

759Complaints · 2019–2026
24.8Complaints per year on the road
0.61Complaint index vs. all tracked vehicles
#3 of 14Midsize SUVs
17Campaigns · Do-not-drive / park-outside 0
250Last 12 months

Analysis

The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 69% below the 2019 and 2020 models (13 early complaints per model year versus 41).

The 2026 model year has the highest rate (68.0 complaints per year) and the 2024 model year the lowest (6.8). The 2026 model year runs at least 50% above this model's average of 24.8 complaints per year on the road across its tracked model years. Model years 2022, 2023 and 2024 run at least 40% below this model's average of 24.8 complaints per year on the road.

Across all tracked model years the most common problem area is Electrical (19.1% of complaints), followed by Engine (18.4%) and Driver-assist systems (14.5%). 24 complaints (3.2%) describe a crash or fire; across all model years owners report 19 injuries and 0 deaths.

In the last 12 months owners filed 250 complaints versus 149 in the previous 12 months — up 68%. The 2026 model year generated the most recent reports (55). Across model years, half of all reported incidents occur within 35 months of the model year's start.

Recalls: 17 recall campaigns across the tracked model years, most of them received in 2023 (4). 3 NHTSA investigations have covered this model, 2 still open; the latest is “No Restart After Auto Start/Stop Engages” (engineering analysis, opened 2025-03-26, still open).

Within its segment it has more complaints per year than Dodge Durango and Nissan Pathfinder, but fewer than Kia Sorento, Chevrolet Traverse, Ford Edge and Toyota Highlander.

Model years at a glance

2019: 35.9 35.9 2019 2020: 15.2 15.2 2020 2021: 24.9 24.9 2021 2022: 13.2 13.2 2022 2023: 10.6 10.6 2023 2024: 6.8 6.8 2024 2025: 23.5 23.5 2025 2026: 68.0 68.0 2026
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2019 28035.90.89 660.83 4310 Electrical View ›
2020 10315.20.38 170.3 3010 Electrical View ›
2021 14424.90.62 370.61 367 Driver-assist systems View ›
2022 6313.20.33 200.27 214 Electrical View ›
2023 4010.60.26 160.19 195 Brakes View ›
2024 Fewest complaints 196.80.17 110.16 91 Brakes View ›
2025 Too new to rank 4223.50.58 —— 370 Engine View ›
2026 ▲50%+ 6868.01.69 —— 551 Electrical View ›

▲50%+ = 50%+ above this model's average yearly rate. “Too new to rank”: under two years on the road, so the model year cannot be named the one with the fewest complaints yet. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2019: 0.83 0.83 2019 2020: 0.3 0.3 2020 2021: 0.61 0.61 2021 2022: 0.27 0.27 2022 2023: 0.19 0.19 2023 2024: 0.16 0.16 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2019: 24 24 2019 2020: 55 55 2020 2021: 37 37 2021 2022: 86 86 2022 2023: 77 77 2023 2024: 109 109 2024 2025: 153 153 2025 2026: 218 218 2026

Last 12 months: 250 · Previous 12 months: 149 Rising

Problem areas

Electrical ›

145 · 19.1% · 1.21 vs. all vehicles · Rising

Engine ›

140 · 18.4% · 0.83 vs. all vehicles · Rising

Driver-assist systems ›

110 · 14.5% · 2.53 vs. all vehicles · Rising

Unspecified or other ›

81 · 10.7% · 1.19 vs. all vehicles · Rising

Brakes ›

73 · 9.6% · 1.6 vs. all vehicles · Within ±30% year on year

Transmission / powertrain ›

58 · 7.6% · 0.65 vs. all vehicles · Rising

Fuel system ›

45 · 5.9% · 1.37 vs. all vehicles · Falling

Body & structure

36 · 4.7% · 0.52 vs. all vehicles · Too few recent reports to judge

Wheels, tires & suspension

18 · 2.4% · 0.95 vs. all vehicles · Too few recent reports to judge

Steering

15 · 2.0% · 0.31 vs. all vehicles · Too few recent reports to judge

Airbags & seat belts

14 · 1.8% · 0.49 vs. all vehicles · Too few recent reports to judge

Other

14 · 1.8% · 1.0 vs. all vehicles · Too few recent reports to judge

Lighting

10 · 1.3% · 0.85 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Vehicle age at incident

  • <1 yr22.5%
  • 1–2 yrs18.3%
  • 2–3 yrs9.6%
  • 3–5 yrs25.8%
  • 5+ yrs23.7%

Median age at incident: 35 months

What owners report

  • these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome.
    Airbags & seat belts · 2026-07-27 · ODI 11753116 · Crash
  • The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again.
    Driver-assist systems · 2026-01-26 · ODI 11713498 · Crash
  • When at a stop or red light, the Honda 2025 passport trail sport stops and shifts into Neutral, the Auto Idle Stop system turns off, car would not start until I put it into park and turn it off, open and close door, turn on again.
    Unspecified or other · 2026-10-13 · ODI 11770773
  • Like many others have reported on the internet, I am now seeing the TT04 message on the dashboard inidicating that a software update was interrupted and I must see the dealer.
    Electrical · 2026-10-11 · ODI 11770407
  • Purchased vehicle November 27th, 2025 took car to the carwash after owning a few months and noticed after the car wash the paint was chipping.
    Body & structure · 2026-10-11 · ODI 11770408

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Midsize SUVs

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Dodge Durango 78615.20.38 ImprovingWithin ±30% year on year18 Lighting
2Nissan Pathfinder 59619.20.48 WorseningRising12 Engine
3Honda Passport 75924.80.61 ImprovingRising17 Electrical
4Kia Sorento 1,44633.70.83 StableRising18 Engine
5Chevrolet Traverse 1,73842.01.04 StableWithin ±30% year on year14 Transmission / powertrain
6Ford Edge 2,24444.41.1 ImprovingWithin ±30% year on year20 Engine
7Toyota Highlander 2,16245.81.13 ImprovingRising21 Transmission / powertrain
8Hyundai Santa Fe 2,09258.41.45 WorseningRising27 Engine
9Honda Pilot 2,94563.41.57 StableWithin ±30% year on year27 Engine
10Ford Explorer 3,27064.01.59 ImprovingWithin ±30% year on year77 Transmission / powertrain
11Subaru Outback 3,81671.81.78 ImprovingWithin ±30% year on year15 Body & structure
12Kia Telluride 2,01474.31.84 ImprovingRising17 Body & structure
13Jeep Grand Cherokee 3,47782.42.04 WorseningWithin ±30% year on year53 Electrical
14Hyundai Palisade 2,471105.32.61 WorseningWithin ±30% year on year16 Airbags & seat belts

Recalls by year received

2019: 1 1 2019 2020: 3 3 2020 2021: 3 3 2021 2023: 4 4 2023 2024: 3 3 2024 2026: 3 3 2026
  • Campaigns: 17
  • Do-not-drive / park-outside: 0
  • Over-the-air fix: 0

Safety recalls: 2019 (10) · 2020 (10) · 2021 (7) · 2022 (4) · 2023 (5) · 2024 (1) · 2025 (0) · 2026 (1)

Investigations

  • No Restart After Auto Start/Stop Engages Open
    EA25004 · engineering analysis · ENGINE AND ENGINE COOLING:ENGINE · Opened 2025-03-26 · Model years: 2019, 2020, 2021, 2022, 2023, 2024, 2025

    On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject …

  • Inadvertent Automatic Emergency Braking Open
    EA25002 · engineering analysis · FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · Opened 2025-01-17 · Model years: 2019, 2020, 2021, 2022, 2023

    On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic…

  • Inadvertent Automatic Emergency Braking Closed
    PE24008 · preliminary evaluation · FORWARD COLLISION AVOIDANCE · Opened 2024-03-07 · Closed 2025-01-17 · Model years: 2019, 2020, 2021, 2022

    On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic…