InsightArise CarsU.S. Owner Complaint Index
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Honda Passport problems, complaints & recalls by model year

Far fewer Improving Rising

Across 7 model years (2019–2025), NHTSA has logged 652 owner complaints and 16 safety recalls for the Honda Passport. That averages 17.6 complaints per year on the road — far fewer complaints than typical (index 0.42 against all tracked vehicles). Within the Midsize SUVs segment it ranks #2 of 14 for fewest complaints per year; the segment average is 53.1.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

652Complaints · 2019–2025
17.6Complaints per year on the road
0.42Complaint index vs. all tracked vehicles
#2 of 14Midsize SUVs
16Campaigns · Do-not-drive / park-outside 0
175Last 12 months

Analysis

Analyst brief

Across seven model years from 2019 to 2025, the Honda Passport has logged 652 owner complaints and 16 safety recalls, averaging 17.6 complaints per year which is far fewer than typical at an index of 0.42 against all tracked vehicles. The trend is improving with the 2023 and 2024 models running 69% below the 2019 and 2020 models, while the 2019 model year has the highest rate at 35.7 complaints per year and should be researched most carefully. The most common problem areas are Engine at 18.9%, Electrical at 18.7%, and Driver-assist systems at 15.6%, with recurring terms including "system", "idle", "restart", "auto" and "brake". Owners report 19 injuries and 0 deaths, though the complaint pace is rising in the last 12 months with 175 filings versus 132 previously, and 2 of 3 NHTSA defect investigations remain open.

Summary drafted by an AI model running on our own server from the figures on this page, and checked number by number against the data before publishing. The statistics and the analysis above come from our fixed methodology, not from the model.

The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 69% below the 2019 and 2020 models (13 early complaints per model year versus 41).

The 2019 model year has the highest rate (35.7 complaints per year) and the 2024 model year the lowest (6.0). The 2019 model year runs at least 50% above the model's own average — the one to research most carefully. Model years 2023 and 2024 sit well below the model's average.

Across all tracked model years the most common problem area is Engine (18.9% of complaints), followed by Electrical (18.7%) and Driver-assist systems (15.6%). Recurring terms in owner reports: “system”, “idle”, “restart”, “auto” and “brake”. 24 complaints (3.7%) describe a crash or fire; across all model years owners report 19 injuries and 0 deaths.

In the last 12 months owners filed 175 complaints versus 132 in the previous 12 months — the pace is rising. The 2019 model year generated the most recent reports (40). Across model years, half of all reported incidents occur within 39 months of the model year's start.

Recalls: 16 recall campaigns across the tracked model years, most of them received in 2023 (4). 3 NHTSA defect investigations have covered this model, 2 still open; the latest is “No Restart After Auto Start/Stop Engages” (opened 2025-03-26, still open).

Segment peers with fewer complaints per year include Dodge Durango; Nissan Pathfinder, Kia Sorento, Ford Edge and Chevrolet Traverse have more.

Model years at a glance

2019: 35.7 35.7 2019 2020: 13.9 13.9 2020 2021: 24.5 24.5 2021 2022: 12.4 12.4 2022 2023: 10.1 10.1 2023 2024: 6.0 6.0 2024 2025: 20.9 20.9 2025
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2019 Years to research carefully 27435.70.85 660.82 4010 Electrical View ›
2020 9313.90.33 170.3 2510 Driver-assist systems View ›
2021 13924.50.58 370.61 387 Driver-assist systems View ›
2022 5812.40.29 200.27 174 Engine View ›
2023 3710.10.24 160.19 175 Brakes View ›
2024 Fewest complaints 166.00.14 110.16 71 Brakes View ›
2025 3520.90.5 310 Engine View ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2019: 0.82 0.82 2019 2020: 0.3 0.3 2020 2021: 0.61 0.61 2021 2022: 0.27 0.27 2022 2023: 0.19 0.19 2023 2024: 0.16 0.16 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2019: 24 24 2019 2020: 55 55 2020 2021: 37 37 2021 2022: 86 86 2022 2023: 77 77 2023 2024: 109 109 2024 2025: 139 139 2025 2026: 125 125 2026

Last 12 months: 175 · Previous 12 months: 132 Rising

Problem areas

Engine ›

123 · 18.9% · 0.85 vs. all vehicles · Rising

  • auto47
  • restart46
  • idle32
  • engine75

Electrical ›

122 · 18.7% · 1.19 vs. all vehicles · Rising

  • infotainment26
  • crackling16
  • speakers18
  • audio19

Driver-assist systems ›

102 · 15.6% · 2.73 vs. all vehicles · Rising

  • collision46
  • mitigation26
  • lane43
  • braking42

Brakes ›

70 · 10.7% · 1.77 vs. all vehicles · Rising

  • brake41
  • braking31
  • front30
  • collision20

Interior & equipment ›

68 · 10.4% · 1.16 vs. all vehicles · Steady

  • idle11
  • roof9
  • exploded9
  • sun7

Transmission / powertrain ›

50 · 7.7% · 0.66 vs. all vehicles · Steady

  • transmission28
  • neutral13
  • gear15
  • shifted9

Fuel system ›

43 · 6.6% · 1.53 vs. all vehicles · Falling

  • fuel38
  • system gasoline23
  • gasoline recall18
  • distribution disconnect18

Body & structure

24 · 3.7% · 0.4 vs. all vehicles · Too few recent reports to judge

  • driver's side4
  • mirrors3
  • wasn't3
  • defect5

Wheels, tires & suspension

15 · 2.3% · 0.92 vs. all vehicles · Too few recent reports to judge

  • continental8
  • tires10
  • sidewall4
  • tire flat3

Airbags & seat belts

13 · 2.0% · 0.52 vs. all vehicles · Too few recent reports to judge

  • air9
  • bags6
  • seat5
  • received notification5

Steering

10 · 1.5% · 0.24 vs. all vehicles · Too few recent reports to judge

  • steering7
  • safety5
  • right3
  • wheel3

Lighting

8 · 1.2% · 0.78 vs. all vehicles · Too few recent reports to judge

  • headlights5
  • condensation3
  • inside4
  • enough3

Other

4 · 0.6% · 0.34 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Common terms in reports

  • system227
  • idle61
  • restart95
  • auto93
  • brake135
  • collision96
  • mitigation44
  • neutral55

Vehicle age at incident

  • <1 yr15.8%
  • 1–2 yrs20.2%
  • 2–3 yrs10.7%
  • 3–5 yrs28.8%
  • 5+ yrs24.4%

Median age at incident: 39 months

What owners report

  • these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome.
    Airbags & seat belts · 2026-07-27 · ODI 11753116 · Crash
  • The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again.
    Driver-assist systems · 2026-01-26 · ODI 11713498 · Crash
  • “Idle-Stop” feature stays on per factory installation. However when car is stopped and brake is released to proceed with acceleration, the feature automatically throws the transmission into “Neutral” and will not go forward, allow shifting of gears or…
    Electrical · 2026-09-02 · ODI 11761607
  • This is related to service bulletin, 23–010 Honda will not fix my vehicle under the extended warranty unless the problem is replicated while they are doing a performance test
    Engine · 2026-09-01 · ODI 11761384
  • Car began making loud rattling noise which proceeded to a larger grinding noise in the engine. Car sudden wouldn’t accelerate and had to be shut off. It wouldn’t restart and once it did get jumped produced an intensely loud grinding rattling noise.
    Engine · 2026-08-31 · ODI 11761155

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Midsize SUVs

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Dodge Durango 75215.20.36 ImprovingSteady18 Lighting
2Honda Passport 65217.60.42 ImprovingRising16 Engine
3Nissan Pathfinder 56620.10.48 WorseningRising12 Engine
4Kia Sorento 1,38236.20.86 StableRising17 Engine
5Ford Edge 2,16443.61.04 ImprovingSteady20 Engine
6Chevrolet Traverse 1,65743.81.04 StableSteady13 Transmission / powertrain
7Toyota Highlander 2,06244.51.06 ImprovingRising21 Transmission / powertrain
8Hyundai Santa Fe 1,96858.31.38 WorseningRising26 Engine
9Ford Explorer 3,12265.61.56 ImprovingSteady70 Transmission / powertrain
10Honda Pilot 2,82467.41.6 StableSteady26 Engine
11Kia Telluride 1,94573.61.75 ImprovingRising17 Body & structure
12Subaru Outback 3,74977.01.83 ImprovingSteady15 Body & structure
13Jeep Grand Cherokee 3,33585.92.04 WorseningRising49 Electrical
14Hyundai Palisade 2,277102.22.43 WorseningSteady13 Airbags & seat belts

Recalls by year received

2019: 1 1 2019 2020: 3 3 2020 2021: 3 3 2021 2023: 4 4 2023 2024: 3 3 2024 2026: 2 2 2026
  • Campaigns: 16
  • Do-not-drive / park-outside: 0
  • Over-the-air fix: 0

Safety recalls: 2019 (10) · 2020 (10) · 2021 (7) · 2022 (4) · 2023 (5) · 2024 (1) · 2025 (0)

Investigations

  • No Restart After Auto Start/Stop Engages Open
    EA25004 · ENGINE AND ENGINE COOLING:ENGINE · Opened 2025-03-26 · Model years: 2019, 2020, 2021, 2022, 2023, 2024, 2025

    On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The su…

  • Inadvertent Automatic Emergency Braking Open
    EA25002 · FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · Opened 2025-01-17 · Model years: 2019, 2020, 2021, 2022, 2023

    On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic…

  • Inadvertent Automatic Emergency Braking Closed
    PE24008 · FORWARD COLLISION AVOIDANCE · Opened 2024-03-07 · Closed 2025-01-17 · Model years: 2019, 2020, 2021, 2022

    On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic…

Frequently asked questions

Which Honda Passport model year has the most complaints?

The 2019 model year has the highest rate (35.7 complaints per year) and the 2024 model year the lowest (6.0).

Is the Honda Passport getting better or worse?

The trend is improving. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 69% below the 2019 and 2020 models (13 early complaints per model year versus 41). In the last 12 months owners filed 175 complaints versus 132 in the previous 12 months — the pace is rising.

What are the most common Honda Passport problems?

Across all tracked model years the most common problem area is Engine (18.9% of complaints), followed by Electrical (18.7%) and Driver-assist systems (15.6%). Recurring terms in owner reports: “system”, “idle”, “restart”, “auto” and “brake”.

How does the Honda Passport compare with other Midsize SUVs?

Within the Midsize SUVs segment it ranks #2 of 14 for fewest complaints per year; the segment average is 53.1. Segment peers with fewer complaints per year include Dodge Durango; Nissan Pathfinder, Kia Sorento, Ford Edge and Chevrolet Traverse have more.

Does the Honda Passport have recalls or open investigations?

Recalls: 16 recall campaigns across the tracked model years, most of them received in 2023 (4). 3 NHTSA defect investigations have covered this model, 2 still open; the latest is “No Restart After Auto Start/Stop Engages” (opened 2025-03-26, still open).