InsightArise CarsU.S. Owner Complaint Index
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Honda complaints & recalls by model

More Steady

Across 7 Honda models and 55 model years, NHTSA has logged 21,037 owner complaints and 74 recall campaigns. The brand averages 72.9 complaints per year on the road — more complaints than typical (index 1.73).

21,037Complaints
72.9Complaints per year on the road
1.73Complaint index vs. all tracked vehicles
74Campaigns
4,752Last 12 months
6 / 16Investigations · Open

Analysis

Analyst brief

Across 7 Honda models and 55 model years, NHTSA has logged 21,037 owner complaints and 74 recall campaigns, with the brand averaging 72.9 complaints per year on the road, which is more than typical at an index of 1.73. The Passport has the fewest complaints per year while the CR-V has the most, and the average complaint rate was highest for 2018 at 120.6 per year and lowest for 2021 at 40.8. Honda owners complain about Steering more than owners in general, accounting for 15.7% of complaints or 2.4 times the share across all tracked vehicles. In the last 12 months owners filed 4,752 complaints versus 4,536 in the previous 12 months, and 74 recall campaigns occurred with most received in 2023 (15), while 16 NHTSA defect investigations touch Honda models, 6 of them still open.

Summary drafted by an AI model running on our own server from the figures on this page, and checked number by number against the data before publishing. The statistics and the analysis above come from our fixed methodology, not from the model.

Among the tracked Honda models, the Passport has the fewest complaints per year and the CR-V the most. By model year, the brand's average rate is highest for 2018 (120.6 per year) and lowest for 2021 (40.8).

Honda owners complain about Steering more than owners in general: 15.7% of complaints, 2.4× the share across all tracked vehicles. In the last 12 months owners filed 4,752 complaints versus 4,536 in the previous 12 months — a steady pace.

Recalls: 74 recall campaigns across the tracked model years, most of them received in 2023 (15). 16 NHTSA defect investigations touch Honda models, 6 of them still open.

Models

ModelsSegmentsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsInvestigationsMost common issue
Honda CR-V Compact SUVs 5,760137.93.28 StableSteady246 Steering
Honda Accord Midsize sedans 4,24787.52.08 ImprovingSteady184 Engine
Honda Odyssey Minivans 3,16577.11.83 ImprovingRising274 Electrical
Honda Civic Compact cars 2,93773.31.74 WorseningFalling142 Steering
Honda Pilot Midsize SUVs 2,82467.41.6 StableSteady265 Engine
Honda HR-V Subcompact SUVs 1,45242.71.01 WorseningSteady122 Body & structure
Honda Passport Midsize SUVs 65217.60.42 ImprovingRising163 Engine

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

By model year · Complaints per year on the road

42.1 2018: 120.6 120.6 2018 2019: 86.3 86.3 2019 2020: 46.3 46.3 2020 2021: 40.8 40.8 2021 2022: 61.1 61.1 2022 2023: 82.9 82.9 2023 2024: 61.2 61.2 2024 2025: 91.0 91.0 2025

All-vehicle average: 42.1

What owners complain about

  • Engine3,631 · 17.3% · 0.78×
  • Steering3,303 · 15.7% · 2.42×
  • Electrical3,084 · 14.7% · 0.93×
  • Driver-assist systems2,351 · 11.2% · 1.95×
  • Fuel system2,108 · 10.0% · 2.33×
  • Interior & equipment1,715 · 8.2% · 0.91×
  • Body & structure1,361 · 6.5% · 0.71×
  • Brakes1,230 · 5.8% · 0.96×

vs. all vehicles: 1.00 = All-vehicle average

Recalls by year received

2017: 1 1 2017 2018: 9 9 2018 2019: 8 8 2019 2020: 10 10 2020 2021: 8 8 2021 2022: 1 1 2022 2023: 15 15 2023 2024: 10 10 2024 2025: 6 6 2025 2026: 6 6 2026

Do-not-drive / park-outside: 0

Investigations

  • Loss of Motive Power Open
    PE25016 · ENGINE · Opened 2025-10-28 · CR-V · Model years: 2020, 2021, 2022

    The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles.  These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before …

  • Inaccurate Rear Passenger Seat Belt Warning Status Open
    PE25017 · SEAT BELTS:STATUS INDICATOR SWITCH · Opened 2025-10-28 · Pilot · Model years: 2023, 2024

    The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat…

  • Inadvertent Deployment of Side Air Bags Closed
    PE25018 · AIR BAGS:SIDE/WINDOW · Opened 2025-10-28 · Closed 2026-06-25 · Campaign 26V227 · Odyssey · Model years: 2018, 2019, 2020, 2021, 2022

    On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag dep…

  • Engine failure Open
    PE25008 · ENGINE · Opened 2025-08-20 · Pilot, Odyssey · Model years: 2018, 2019, 2020

    The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline.  The subject engine failures were analyzed as part of a Recall Query (RQ24013).  It was determin…

  • No Restart After Auto Start/Stop Engages Open
    EA25004 · ENGINE AND ENGINE COOLING:ENGINE · Opened 2025-03-26 · Pilot, Passport, Odyssey · Model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

    On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The su…

  • Inadvertent Automatic Emergency Braking Open
    EA25002 · FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · Opened 2025-01-17 · Passport · Model years: 2019, 2020, 2021, 2022, 2023

    On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic…

  • Engine failure Closed
    RQ24013 · ENGINE · Opened 2024-11-08 · Closed 2025-08-20 · Pilot, Odyssey · Model years: 2018, 2019, 2020

    On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engi…

  • Inadvertent Automatic Emergency Braking Open
    EA24002 · FORWARD COLLISION AVOIDANCE:SOFTWARE · Opened 2024-04-15 · Accord, CR-V · Model years: 2018, 2019, 2020, 2021, 2022

    On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no …

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Frequently asked questions

Which Honda model has the fewest complaints?

Among the tracked Honda models, the Passport has the fewest complaints per year and the CR-V the most.

What do Honda owners complain about most?

Honda owners complain about Steering more than owners in general: 15.7% of complaints, 2.4× the share across all tracked vehicles. In the last 12 months owners filed 4,752 complaints versus 4,536 in the previous 12 months — a steady pace.

How many Honda recalls and investigations are there?

Recalls: 74 recall campaigns across the tracked model years, most of them received in 2023 (15). 16 NHTSA defect investigations touch Honda models, 6 of them still open.