InsightArise Cars美国车主投诉指数
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Honda 各车型投诉与召回

较多 年增减 30% 以内

Honda 的 7 款车、62 个年款,NHTSA 累计收到 22,049 条车主投诉与 76 项召回案。品牌平均每车龄年 71.3 条,投诉比一般车多(指数 1.77)。

22,049投诉
71.3每车龄年投诉数
1.77投诉指数 对比全部跟踪车型
76召回案
5,243近 12 个月
16 项中 6 项进行中调查

分析

跟踪的 Honda 车型中,Passport 的每年投诉最少,CR-V 最多。按年款看,品牌平均投诉率以 2018 款最高(每年 120.7 条),2021 款最低(41.5 条)。

Honda 车主抱怨转向的比例高于整体:占投诉 15.5%,是全部跟踪车型的 2.4 倍。近 12 个月车主提出 5,243 条投诉,前 12 个月是 4,585 条,增加 14%。

召回:跟踪年款合计 76 项召回案,以 2023 年收件最多(15 项)。有 16 项 NHTSA 调查涉及 Honda 车型,其中 6 项仍在进行。

车型

车型级别投诉每车龄年投诉数投诉指数趋势近期动态召回调查最常见问题
Honda CR-V 紧凑型 SUV 6,037139.43.46 持平年增减 30% 以内256 转向
Honda Accord 中型轿车 4,37379.61.97 改善中年增减 30% 以内194 发动机
Honda Odyssey MPV 3,43379.41.97 改善中升温274 电气
Honda Civic 紧凑型轿车 3,01268.21.69 恶化中降温142 转向
Honda Pilot 中型 SUV 2,94563.41.57 持平年增减 30% 以内275 发动机
Honda HR-V 小型 SUV 1,49039.40.98 恶化中年增减 30% 以内122 车身与结构
Honda Passport 中型 SUV 75924.80.61 改善中升温173 电气

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

各年款 · 每车龄年投诉数

40.4 2018: 120.7 120.7 2018 2019: 87.3 87.3 2019 2020: 47.1 47.1 2020 2021: 41.5 41.5 2021 2022: 61.5 61.5 2022 2023: 81.8 81.8 2023 2024: 61.9 61.9 2024 2025: 96.6 96.6 2025 2026: 50.7 50.7 2026

全部车型平均: 40.4

车主在抱怨什么

  • 发动机3,847 · 17.4% · 0.78×
  • 转向3,410 · 15.5% · 2.41×
  • 电气3,267 · 14.8% · 0.94×
  • 驾驶辅助系统2,444 · 11.1% · 1.94×
  • 燃油系统2,149 · 9.7% · 2.25×
  • 未指明或其他1,834 · 8.3% · 0.93×
  • 车身与结构1,435 · 6.5% · 0.71×
  • 刹车1,273 · 5.8% · 0.96×

对比全部车型: 1.00 = 全部车型平均

召回(按收件年份)

2017: 1 1 2017 2018: 9 9 2018 2019: 8 8 2019 2020: 10 10 2020 2021: 8 8 2021 2022: 1 1 2022 2023: 15 15 2023 2024: 10 10 2024 2025: 6 6 2025 2026: 8 8 2026

勿驾驶/停户外: 0

调查

  • Loss of Motive Power 进行中
    PE25016 · 初步评估 · ENGINE · 开启 2025-10-28 · CR-V · 年款: 2020, 2021, 2022

    The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles.  These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before the…

  • Inaccurate Rear Passenger Seat Belt Warning Status 进行中
    PE25017 · 初步评估 · SEAT BELTS:STATUS INDICATOR SWITCH · 开启 2025-10-28 · Pilot · 年款: 2023, 2024

    The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat…

  • Inadvertent Deployment of Side Air Bags 已结案
    PE25018 · 初步评估 · AIR BAGS:SIDE/WINDOW · 开启 2025-10-28 · 已结案 2026-06-25 · 案号 26V227 · Odyssey · 年款: 2018, 2019, 2020, 2021, 2022

    On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag dep…

  • Engine failure 进行中
    PE25008 · 初步评估 · ENGINE · 开启 2025-08-20 · Pilot, Odyssey · 年款: 2018, 2019, 2020

    The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline.  The subject engine failures were analyzed as part of a Recall Query (RQ24013).  It was determined…

  • No Restart After Auto Start/Stop Engages 进行中
    EA25004 · 工程分析 · ENGINE AND ENGINE COOLING:ENGINE · 开启 2025-03-26 · Pilot, Passport, Odyssey · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

    On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject …

  • Inadvertent Automatic Emergency Braking 进行中
    EA25002 · 工程分析 · FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · 开启 2025-01-17 · Passport · 年款: 2019, 2020, 2021, 2022, 2023

    On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic…

  • Engine failure 已结案
    RQ24013 · 召回查询 · ENGINE · 开启 2024-11-08 · 已结案 2025-08-20 · Pilot, Odyssey · 年款: 2018, 2019, 2020

    On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine…

  • Inadvertent Automatic Emergency Braking 进行中
    EA24002 · 工程分析 · FORWARD COLLISION AVOIDANCE:SOFTWARE · 开启 2024-04-15 · Accord, CR-V · 年款: 2018, 2019, 2020, 2021, 2022

    On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no a…

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