Honda CR-V 各年款问题、投诉与召回
在 9 个跟踪年款(2018–2026)中,NHTSA 累计收到 Honda CR-V 的车主投诉 6,037 条与 25 项安全召回,平均每车龄年 139.4 条,投诉比一般车多很多(对全部跟踪车型的指数 3.46)。在紧凑型 SUV级别的 12 款车中,它的每年投诉数由少到多排第 12 名;级别平均是 60.3。
数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式
分析
趋势持平。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款与 2018与2019 款的差距在 16% 以内(每个年款早期投诉 441 条,早年是 415 条)。
2018 款的投诉率最高(每年 245.5 条),2020 款最低(64.7 条)。2018 款的每车龄年投诉数,比这款车各跟踪年款的平均(139.4 条)高出五成以上。2020、2021与2022 款的每车龄年投诉数,比这款车各跟踪年款的平均(139.4 条)低四成以上。
综合所有跟踪年款,最常见的问题类别是转向(占投诉 23.0%),其次是发动机(15.5%)与驾驶辅助系统(13.1%)。转向类投诉在这里的比例是全部跟踪车型的 3.6 倍。有 252 条投诉(4.2%)提到碰撞或起火;所有年款合计报告 202 人受伤、1 人死亡。
近 12 个月车主提出 1,177 条投诉,前 12 个月是 1,221 条,减少 4%。近期投诉最多的是 2018 款(237 条)。综合各年款,一半的事故发生在年款起算 34 个月内。
召回:跟踪年款合计 25 项召回案,以 2023 年收件最多(6 项)。有 6 项 NHTSA 调查涵盖这款车,其中 2 项仍在进行,最近一项是“Loss of Motive Power”(初步评估,2025-10-28 开启,仍在进行中)。
在跟踪的紧凑型 SUV中,其他每一款的每年投诉都比它少,包括 Mazda CX-5、Kia Sportage、Volkswagen Tiguan与Jeep Compass。
各年款一览
| 年款 | 投诉 | 每车龄年投诉数 | 投诉指数 | 近 12 个月 | 召回 | 最常见问题 | |
|---|---|---|---|---|---|---|---|
| 2018 ▲50%+ | 2,158 | 245.5 | 6.08 | 237 | 5 | 发动机 | 查看 › |
| 2019 | 1,105 | 141.9 | 3.52 | 137 | 8 | 驾驶辅助系统 | 查看 › |
| 2020 投诉最少 | 439 | 64.7 | 1.6 | 99 | 9 | 驾驶辅助系统 | 查看 › |
| 2021 | 439 | 75.8 | 1.88 | 119 | 5 | 转向 | 查看 › |
| 2022 | 341 | 71.2 | 1.76 | 121 | 6 | 转向 | 查看 › |
| 2023 | 632 | 166.8 | 4.13 | 71 | 8 | 转向 | 查看 › |
| 2024 | 480 | 172.1 | 4.26 | 109 | 5 | 转向 | 查看 › |
| 2025 太新,暂不排名 | 286 | 160.0 | 3.97 | 134 | 5 | 转向 | 查看 › |
| 2026 太新,暂不排名 | 157 | 157.0 | 3.89 | 150 | 0 | 车身与结构 | 查看 › |
▲50%+ = 高于该车型平均每车龄年投诉数 50% 以上. “太新,暂不排名”:上路未满两年,还不能称为投诉最少的年款。 1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。 上路前两年的投诉数: 对比同年款平均. 计算方式
趋势 · 对比同年款平均
上路前两年的投诉数 ÷ 全部车型平均 (1.00)
投诉提交的年份
近 12 个月: 1,177 · 前 12 个月: 1,221 年增减 30% 以内
问题分类
转向 ›
1,390 · 23.0% · 3.59 对比全部车型 · 年增减 30% 以内
发动机 ›
935 · 15.5% · 0.69 对比全部车型 · 升温
驾驶辅助系统 ›
789 · 13.1% · 2.28 对比全部车型 · 年增减 30% 以内
燃油系统 ›
696 · 11.5% · 2.66 对比全部车型 · 降温
电气 ›
615 · 10.2% · 0.65 对比全部车型 · 年增减 30% 以内
刹车 ›
401 · 6.6% · 1.1 对比全部车型 · 年增减 30% 以内
未指明或其他 ›
393 · 6.5% · 0.72 对比全部车型 · 年增减 30% 以内
车身与结构 ›
337 · 5.6% · 0.61 对比全部车型 · 年增减 30% 以内
安全气囊与安全带 ›
171 · 2.8% · 0.75 对比全部车型 · 年增减 30% 以内
变速箱/动力系统 ›
154 · 2.6% · 0.22 对比全部车型 · 升温
轮胎、轮毂与悬挂 ›
70 · 1.2% · 0.46 对比全部车型 · 升温
其他
59 · 1.0% · 0.53 对比全部车型 · 升温
灯光
27 · 0.4% · 0.29 对比全部车型 · 近期投诉太少,无法判断
投诉达 40 条以上的问题分类才有专页。
事故发生时的车龄
事故车龄中位数: 34 个月
车主怎么说
10/05/2026 I was pulling into a parking spot when the car accelerated suddenly like i floored it. I did brake, but not until i hit a chain fence. Fortunately i was not injured and only my car was involved. The car had been taken to a repair shop.
I have experienced this 2 times once in late august early September of this year 2026 and on [XXX] I was making a left turn onto a street in Long Beach, CA in-between [XXX].
I was driving about 20-25 mph. There was absolutely nothing in front of me and my car came to a dead stop, the brake warning light came up on the screen and I hit my head off the steering wheel. Then the warning went away and I drove the last 2 minutes home.
While driving under 30 mph in clear and dry city conditions, my vehicle displayed a cascade of error messages on the dashboard. Within a mile of the initial alert, the vehicle suffered a complete loss of both propulsion and steering.
The check engine light turned on in my 2026 Honda cr-v hybrid, saying there was an emissions problem. The car is about 10 months old.
节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 紧凑型 SUV
| # | 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|
| 1 | Mazda CX-5 | 862 | 18.6 | 0.46 | 恶化中 | 年增减 30% 以内 | 3 | 发动机 |
| 2 | Kia Sportage | 1,017 | 29.7 | 0.74 | 恶化中 | 升温 | 12 | 发动机 |
| 3 | Volkswagen Tiguan | 1,267 | 29.7 | 0.74 | 改善中 | 升温 | 28 | 发动机 |
| 4 | Jeep Compass | 1,853 | 31.4 | 0.78 | 改善中 | 年增减 30% 以内 | 12 | 发动机 |
| 5 | Subaru Forester | 2,453 | 45.0 | 1.11 | 改善中 | 年增减 30% 以内 | 14 | 车身与结构 |
| 6 | Jeep Cherokee | 2,906 | 55.5 | 1.38 | 改善中 | 年增减 30% 以内 | 25 | 变速箱/动力系统 |
| 7 | Chevrolet Equinox | 2,068 | 64.8 | 1.61 | 持平 | 年增减 30% 以内 | 23 | 发动机 |
| 8 | Toyota RAV4 | 3,158 | 67.2 | 1.67 | 改善中 | 年增减 30% 以内 | 25 | 发动机 |
| 9 | Hyundai Tucson | 2,402 | 75.3 | 1.87 | 恶化中 | 升温 | 15 | 发动机 |
| 10 | Nissan Rogue | 3,149 | 79.1 | 1.96 | 改善中 | 升温 | 26 | 发动机 |
| 11 | Ford Escape | 5,254 | 87.3 | 2.16 | 持平 | 年增减 30% 以内 | 50 | 发动机 |
| 12 | Honda CR-V | 6,037 | 139.4 | 3.46 | 持平 | 年增减 30% 以内 | 25 | 转向 |
召回(按收件年份)
- 召回案: 25
- 勿驾驶/停户外: 0
- OTA 修复: 0
安全召回: 2018 (5) · 2019 (8) · 2020 (9) · 2021 (5) · 2022 (6) · 2023 (8) · 2024 (5) · 2025 (5) · 2026 (0)
调查
- Loss of Motive Power 进行中
The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles. These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before the…
- Inadvertent Automatic Emergency Braking 进行中
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no a…
- Momentary Increased Steering Effort 已结案
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steerin…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Rear Differential Seizure 已结案
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. T…
- Inadvertent Automatic Emergency Braking 已结案
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no a…