Honda CR-V 各年款问题、投诉与召回
在 8 个跟踪年款(2018–2025)中,NHTSA 累计收到 Honda CR-V 的车主投诉 5,760 条与 24 项安全召回,平均每车龄年 137.9 条,投诉比一般车多很多(对全部跟踪车型的指数 3.28)。在紧凑型 SUV级别的 12 款车中,它的每年投诉数由少到多排第 12 名;级别平均是 62.1。
数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式
分析
趋势持平。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款与 2018与2019 款的差距在 19% 以内(每个年款早期投诉 441 条,早年是 415 条)。
2018 款的投诉率最高(每年 245.3 条),2020 款最低(63.8 条)。2018 款的投诉率比这款车自己的平均高出五成以上,是最需要仔细查的年款。2020、2021与2022 款明显低于这款车的平均。
综合所有跟踪年款,最常见的问题类别是转向(占投诉 23.3%),其次是发动机(15.7%)与驾驶辅助系统(13.3%)。转向类投诉在这里的比例是全部跟踪车型的 3.6 倍。车主投诉中反复出现的词:“steering”、“fuel”、“gasoline”、“sticky”与“wheel”。有 233 条投诉(4.0%)提到碰撞或起火;所有年款合计报告 189 人受伤、1 人死亡。
近 12 个月车主提出 995 条投诉,前 12 个月是 1,259 条,速度大致平稳。近期投诉最多的是 2018 款(235 条)。综合各年款,一半的事故发生在年款起算 36 个月内。
召回:跟踪年款合计 24 项召回案,以 2023 年收件最多(6 项)。有 6 项 NHTSA 缺陷调查涵盖这款车,其中 2 项仍在进行,最近一项是“Loss of Motive Power”(2025-10-28 开启,仍在进行中)。
在跟踪的紧凑型 SUV中,其他每一款的每年投诉都比它少,包括 Mazda CX-5、Volkswagen Tiguan、Kia Sportage与Jeep Compass。
各年款一览
| 年款 | 投诉 | 每车龄年投诉数 | 投诉指数 | 上路前两年的投诉数 | 对比同年款平均 | 近 12 个月 | 召回 | 最常见问题 | |
|---|---|---|---|---|---|---|---|---|---|
| 2018 要特别留意的年款 | 2,128 | 245.3 | 5.83 | 584 | 6.56 | 235 | 5 | 发动机 | 查看 › |
| 2019 | 1,088 | 141.8 | 3.37 | 247 | 3.06 | 134 | 8 | 驾驶辅助系统 | 查看 › |
| 2020 投诉最少 | 426 | 63.8 | 1.52 | 60 | 1.05 | 96 | 9 | 驾驶辅助系统 | 查看 › |
| 2021 | 427 | 75.3 | 1.79 | 80 | 1.31 | 116 | 5 | 转向 | 查看 › |
| 2022 | 327 | 70.0 | 1.66 | 71 | 0.96 | 111 | 6 | 转向 | 查看 › |
| 2023 | 626 | 170.4 | 4.05 | 490 | 5.9 | 70 | 7 | 转向 | 查看 › |
| 2024 | 468 | 175.0 | 4.16 | 393 | 5.59 | 106 | 4 | 转向 | 查看 › |
| 2025 | 270 | 161.4 | 3.84 | — | — | 127 | 4 | 转向 | 查看 › |
1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。 上路前两年的投诉数: 对比同年款平均. 计算方式
趋势 · 对比同年款平均
上路前两年的投诉数 ÷ 全部车型平均 (1.00)
投诉提交的年份
近 12 个月: 995 · 前 12 个月: 1,259 平稳
问题分类
燃油系统 ›
680 · 11.8% · 2.74 对比全部车型 · 降温
- fuel583
- system gasoline315
- gasoline recall270
- distribution disconnect241
其他
53 · 0.9% · 0.51 对比全部车型 · 近期投诉太少,无法判断
- accelerated13
- seat15
- police filed8
- injuries8
灯光
25 · 0.4% · 0.28 对比全部车型 · 近期投诉太少,无法判断
- headlights12
- night13
- beam8
- high10
投诉达 40 条以上的问题分类才有专页。
投诉中常见的词
- steering1498
- fuel948
- gasoline571
- sticky386
- wheel905
- distribution disconnect412
- rack268
- sticks208
事故发生时的车龄
事故车龄中位数: 36 个月
车主怎么说
Car accelerated unexpectedly when braking at a parking spot. Car accelerated over the curb and hit another car.
I was driving on hwy when I had to do a hard stop because traffic stopped suddenly in front of my vehicle, no physical contact was made to any cars in front or back of me, suddenly dark smoke started coming from under the hood of car, The car started stalling…
One of the rear sensor batteries randomly stopped working. All the features stopped working and would light up the whole dashboard, including TPMS, automatic braking, cruise control, etc.
While driving with my 3yr old in the car multiple dashboard warning lights suddenly illuminated simultaneously (including the Check Engine light, Emissions system warning, and various safety sensor alerts).
Steering wheel sticking when I turn left and making ticking noise. Took it to Honda and I have to pay $5k to replace the steering wheel rack.
节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 紧凑型 SUV
| # | 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|
| 1 | Mazda CX-5 | 826 | 18.9 | 0.45 | 恶化中 | 平稳 | 3 | 发动机 |
| 2 | Volkswagen Tiguan | 1,181 | 28.2 | 0.67 | 改善中 | 升温 | 26 | 发动机 |
| 3 | Kia Sportage | 949 | 28.5 | 0.68 | 恶化中 | 升温 | 11 | 发动机 |
| 4 | Jeep Compass | 1,819 | 34.7 | 0.83 | 改善中 | 平稳 | 11 | 发动机 |
| 5 | Subaru Forester | 2,417 | 49.5 | 1.18 | 改善中 | 平稳 | 12 | 车身与结构 |
| 6 | Jeep Cherokee | 2,798 | 61.9 | 1.47 | 改善中 | 平稳 | 21 | 变速箱/动力系统 |
| 7 | Chevrolet Equinox | 1,917 | 62.9 | 1.49 | 持平 | 平稳 | 23 | 发动机 |
| 8 | Toyota RAV4 | 3,075 | 71.4 | 1.7 | 改善中 | 平稳 | 23 | 发动机 |
| 9 | Hyundai Tucson | 2,247 | 73.5 | 1.75 | 恶化中 | 升温 | 14 | 发动机 |
| 10 | Nissan Rogue | 2,991 | 81.0 | 1.92 | 改善中 | 升温 | 24 | 发动机 |
| 11 | Ford Escape | 5,144 | 97.3 | 2.31 | 持平 | 平稳 | 49 | 发动机 |
| 12 | Honda CR-V | 5,760 | 137.9 | 3.28 | 持平 | 平稳 | 24 | 转向 |
召回(按收件年份)
- 召回案: 24
- 勿驾驶/停户外: 0
- OTA 修复: 0
安全召回: 2018 (5) · 2019 (8) · 2020 (9) · 2021 (5) · 2022 (6) · 2023 (7) · 2024 (4) · 2025 (4)
缺陷调查
- Loss of Motive Power 进行中
The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020â2022 Honda CR-V Hybrid vehicles. Â These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before …
- Inadvertent Automatic Emergency Braking 进行中
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no …
- Momentary Increased Steering Effort 已结案
On November 29, 2023, the Oï¬ce of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering eï¬ort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required ste…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Rear Differential Seizure 已结案
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicleâs wheels locked up with no warning while the vehicle was in motion.…
- Inadvertent Automatic Emergency Braking 已结案
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no …
常见问题
Honda CR-V 哪个年款投诉最多?
2018 款的投诉率最高(每年 245.3 条),2020 款最低(63.8 条)。
Honda CR-V 是越做越好还是越差?
趋势持平。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款与 2018与2019 款的差距在 19% 以内(每个年款早期投诉 441 条,早年是 415 条)。近 12 个月车主提出 995 条投诉,前 12 个月是 1,259 条,速度大致平稳。
Honda CR-V 最常见的问题是什么?
综合所有跟踪年款,最常见的问题类别是转向(占投诉 23.3%),其次是发动机(15.7%)与驾驶辅助系统(13.3%)。车主投诉中反复出现的词:“steering”、“fuel”、“gasoline”、“sticky”与“wheel”。
Honda CR-V 跟其他紧凑型 SUV比起来如何?
在紧凑型 SUV级别的 12 款车中,它的每年投诉数由少到多排第 12 名;级别平均是 62.1。在跟踪的紧凑型 SUV中,其他每一款的每年投诉都比它少,包括 Mazda CX-5、Volkswagen Tiguan、Kia Sportage与Jeep Compass。
Honda CR-V 有召回或进行中的调查吗?
召回:跟踪年款合计 24 项召回案,以 2023 年收件最多(6 项)。有 6 项 NHTSA 缺陷调查涵盖这款车,其中 2 项仍在进行,最近一项是“Loss of Motive Power”(2025-10-28 开启,仍在进行中)。