InsightArise Cars美国车主投诉指数
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2019 款 Honda CR-V 问题、投诉与召回

多很多 平稳

NHTSA 收到 2019 款 Honda CR-V 的车主投诉共 1,088 条,折合每车龄年 141.8 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.37;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 74 名。与 Honda 其他车型相比,它的投诉率高 94%;与其他紧凑型 SUV相比则高 128%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-12-26 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:8 天。

1,088投诉
141.8每车龄年投诉数
3.37投诉指数 对比全部跟踪车型
8召回
2.8%涉及碰撞或起火的比例
134近 12 个月

分析

前一年款(2018)每年 245.3 条,比这一年款多。后一年款(2020)每年 63.8 条,比这一年款少。2019 款上路前两年累计 247 条投诉,比同年款车的平均高 206%。

最常见的问题类别是驾驶辅助系统(占投诉 20.0%),其次是燃油系统(18.2%)与转向(16.4%)。驾驶辅助系统类投诉在这里的比例是全部跟踪车型的 3.5 倍。在驾驶辅助系统类投诉里,车主最常提到 “braking”、“automatic”、“behind”、“brake”与“front”。有 31 条投诉(2.8%)提到碰撞或起火;车主报告 35 人受伤、1 人死亡。

一半的事故发生在年款起算 51 个月内;最集中的时期是五年以后(占 38%)。近 12 个月新增 134 条投诉,前 12 个月是 185 条,速度大致平稳。

NHTSA 列出该年款 8 项安全召回。 有 30% 的投诉落在召回已处理的部件范围。有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Automatic Emergency Braking”(2024-04-15 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型3.37
  • 对比 Honda 其他车型1.94
  • 对比其他 2019 年款3.09
  • 对比其他紧凑型 SUV2.28
  • 上路前两年的投诉数 · 对比同年款平均 (247)3.06
  • 第 74 名/共 76 · 2019排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018245.3 每年5.83
  • 2019141.8 每年3.37
  • 202063.8 每年1.52
  • 202175.3 每年1.79
  • 202270.0 每年1.66
  • 2023170.4 每年4.05
  • 2024175.0 每年4.16
  • 2025161.4 每年3.84

Honda CR-V 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 驾驶辅助系统218 · 20.0% · 3.49×
  • 燃油系统198 · 18.2% · 4.23×
  • 转向178 · 16.4% · 2.53×
  • 电气147 · 13.5% · 0.86×
  • 发动机112 · 10.3% · 0.46×
  • 刹车80 · 7.4% · 1.22×
  • 内饰与配置58 · 5.3% · 0.59×
  • 车身与结构38 · 3.5% · 0.38×

对比全部车型: 1.00 = 全部车型平均

驾驶辅助系统 · 投诉中常见的词

  • braking117
  • automatic74
  • behind79
  • brake93
  • front96
  • system111

燃油系统 · 投诉中常见的词

  • fuel182
  • system gasoline96
  • gasoline recall78
  • distribution disconnect76
  • exceeded83
  • reasonable amount82

转向 · 投诉中常见的词

  • steering168
  • bags communications33
  • sticky42
  • wheel78
  • recall105
  • rack36

问题分类: 转向 · 发动机 · 驾驶辅助系统 · 燃油系统 · 电气 · 刹车 · 内饰与配置 · 车身与结构 · 安全气囊与安全带 · 变速箱/动力系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2018: 1 1 2018 2019: 160 160 2019 2020: 86 86 2020 2021: 49 49 2021 2022: 176 176 2022 2023: 138 138 2023 2024: 219 219 2024 2025: 158 158 2025 2026: 101 101 2026
  • 报告碰撞: 30
  • 报告起火: 2
  • 受伤: 35
  • 死亡: 1

事故发生时的车龄

  • 1 年内16.8%
  • 1–2 年9.3%
  • 2–3 年7.0%
  • 3–5 年29.0%
  • 5 年以上37.9%

事故车龄中位数: 51 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2019 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2019 Kia Sportage699.00.21
2019 Volkswagen Tiguan18924.60.58
2019 Mazda CX-526734.80.83
2019 Chevrolet Equinox30039.10.93
2019 Jeep Compass32742.61.01
2019 Hyundai Tucson37548.91.16
2019 Nissan Rogue43156.21.34
2019 Ford Escape58075.61.8
2019 Subaru Forester832108.42.58
2019 Toyota RAV4897116.92.78
2019 Honda CR-V1,088141.83.37
2019 Jeep Cherokee1,623211.55.03

安全召回 (8)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

风险: Air bags that deploy unintentionally during a crash increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY 案号 23V158000 · 2023-03-09

摘要: Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

风险: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.

处置: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 21V215000 · 2021-03-25

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

STRUCTURE:FRAME AND MEMBERS 案号 19V865000 · 2019-12-05

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.

风险: A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.

处置: Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 案号 19V694000 · 2019-09-26

摘要: Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

风险: If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.

处置: Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019. Owner's may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6G.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY 案号 19V569000 · 2019-08-01

摘要: Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The joint weld between the fuel tank and the vapor return line may have been insufficiently welded, causing the weld to fail.

风险: The failed weld may allow fuel to leak, increasing the risk of a fire in the presence of an ignition source.

处置: Honda will notify owners, and dealers will replace the fuel tank, free of charge. The recall began September 16, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A5I.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE 案号 19V383000 · 2019-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The metal core of the steering wheel may have burrs which can damage the harnesses routed within, potentially disabling the driver's air bag or causing it to deploy without warning.

风险: In the event of a crash, a disabled air bag would increase the risk of injury. An uncommanded deployment of the driver's air bag also increases the risk of injury and a crash.

处置: Honda will notify owners, and dealers will install a protective cover on the steering wheel core and replace clockspring and the harnesses within, free of charge. The recall began July 8, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R4S.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2019 款 Honda CR-V 有多少投诉?

NHTSA 收到 2019 款 Honda CR-V 共 1,088 条投诉,约每车龄年 141.8 条。

2019 款 Honda CR-V 最常见的问题是什么?

最常见的类别是驾驶辅助系统,占投诉的 20.0%。

2019 款 Honda CR-V 有召回吗?

NHTSA 列出该年款 8 项安全召回。 有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Automatic Emergency Braking”(2024-04-15 开启,仍在进行中)。

2019 款 Honda CR-V 现在还有人在投诉吗?

近 12 个月新增 134 条投诉,前 12 个月是 185 条,速度大致平稳。

2019 款 Honda CR-V 跟同类车比起来如何?

NHTSA 收到 2019 款 Honda CR-V 的车主投诉共 1,088 条,折合每车龄年 141.8 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.37;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 74 名。与 Honda 其他车型相比,它的投诉率高 94%;与其他紧凑型 SUV相比则高 128%。