分析
前一年款(2018)每年 46.5 条,比这一年款多。后一年款(2020)每年 45.4 条,比这一年款多。2019 款上路前两年累计 87 条投诉,比同年款车的平均高 8%。
最常见的问题类别是发动机(占投诉 34.7%),其次是刹车(18.7%)与电气(10.7%)。发动机类投诉在这里的比例是全部跟踪车型的 1.6 倍。在发动机类投诉里,车主最常提到 “engine”、“vacuum pump”、“tube”、“power”与“hose”。有 26 条投诉(8.7%)提到碰撞或起火;车主报告 9 人受伤、0 人死亡。
一半的事故发生在年款起算 51 个月内;最集中的时期是五年以后(占 40%)。近 12 个月新增 52 条投诉,前 12 个月是 44 条,速度大致平稳。
NHTSA 列出该年款 4 项安全召回。 有 38% 的投诉落在召回已处理的部件范围。
安全召回 (4)
POWER TRAIN:AUTOMATIC TRANSMISSION 案号 20V668000 · 2020-10-29
摘要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
风险: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
处置: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY 案号 19V667000 · 2019-09-19
摘要: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
风险: A fuel leak in the presence of the ignition source can increase the risk of a fire.
处置: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
SEATS 案号 19V184000 · 2019-03-07
摘要: General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
风险: In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
处置: GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 18V576000 · 2018-08-30
摘要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
风险: A reduction of braking performance can increase the risk of a crash.
处置: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
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