InsightArise Cars美国车主投诉指数
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2025 款 Chevrolet Equinox 问题、投诉与召回

多很多 平稳

NHTSA 收到 2025 款 Chevrolet Equinox 的车主投诉共 380 条,折合每车龄年 227.2 条,以同车龄的车来说投诉比一般车多很多(投诉指数 5.40;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 84 名。与 Chevrolet 其他车型相比,它的投诉率高 395%;与其他紧凑型 SUV相比则高 266%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-10-14 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:8 天。

380投诉
227.2每车龄年投诉数
5.4投诉指数 对比全部跟踪车型
6召回
3.2%涉及碰撞或起火的比例
208近 12 个月

分析

前一年款(2024)每年 67.7 条,比这一年款少。

最常见的问题类别是车身与结构(占投诉 26.3%),其次是电气(21.8%)与驾驶辅助系统(10.8%)。车身与结构类投诉在这里的比例是全部跟踪车型的 2.9 倍。在车身与结构类投诉里,车主最常提到 “glare”、“windshield”、“dashboard”、“reflection”与“visibility”。有 12 条投诉(3.2%)提到碰撞或起火;车主报告 5 人受伤、0 人死亡。

一半的事故发生在年款起算 7 个月内;最集中的时期是第一年(占 77%)。近 12 个月新增 208 条投诉,前 12 个月是 172 条,速度大致平稳。

NHTSA 列出该年款 6 项安全召回。 有 69% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Electronic Brake Module Component Failure”(2026-08-21 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型5.4
  • 对比 Chevrolet 其他车型4.95
  • 对比其他 2025 年款4.74
  • 对比其他紧凑型 SUV3.66
  • 第 84 名/共 85 · 2025排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201846.5 每年1.11
  • 201939.1 每年0.93
  • 202045.4 每年1.08
  • 202116.0 每年0.38
  • 202235.3 每年0.84
  • 202325.6 每年0.61
  • 202467.7 每年1.61
  • 2025227.2 每年5.4

Chevrolet Equinox 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 车身与结构100 · 26.3% · 2.87×
  • 电气83 · 21.8% · 1.38×
  • 驾驶辅助系统41 · 10.8% · 1.88×
  • 内饰与配置40 · 10.5% · 1.17×
  • 刹车30 · 7.9% · 1.3×
  • 变速箱/动力系统28 · 7.4% · 0.64×
  • 发动机23 · 6.1% · 0.27×
  • 灯光10 · 2.6% · 1.66×

对比全部车型: 1.00 = 全部车型平均

车身与结构 · 投诉中常见的词

  • glare67
  • windshield84
  • dashboard52
  • reflection23
  • visibility29
  • sun23

电气 · 投诉中常见的词

  • onstar20
  • telematics module11
  • emergency calling4
  • safety31
  • system30
  • gps7

驾驶辅助系统 · 投诉中常见的词

  • braking15
  • adaptive cruise10
  • emergency11
  • brakes13
  • blind7
  • front16

问题分类: 发动机 · 刹车 · 电气 · 燃油系统 · 车身与结构 · 变速箱/动力系统 · 内饰与配置 · 驾驶辅助系统 · 安全气囊与安全带 · 轮胎、轮毂与悬挂

投诉提交的年份

2024: 18 18 2024 2025: 238 238 2025 2026: 124 124 2026
  • 报告碰撞: 12
  • 报告起火: 0
  • 受伤: 5
  • 死亡: 0

事故发生时的车龄

  • 1 年内77.1%
  • 1–2 年22.9%
  • 2–3 年0.0%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 7 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2025 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2025 Jeep Compass2414.30.34
2025 Mazda CX-52716.10.38
2025 Ford Escape2716.10.38
2025 Volkswagen Tiguan4627.50.65
2025 Kia Sportage6840.60.96
2025 Subaru Forester9053.81.28
2025 Toyota RAV49858.61.39
2025 Nissan Rogue176105.22.5
2025 Honda CR-V270161.43.84
2025 Chevrolet Equinox380227.25.4
2025 Hyundai Tucson414247.55.88

安全召回 (6)

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 案号 26V114000 · 2026-02-26

摘要: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”

风险: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

处置: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT 案号 25V878000 · 2025-12-18

摘要: General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

风险: A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.

处置: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.

TIRES:TREAD/BELT 案号 25V704000 · 2025-10-16

摘要: General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.

风险: Tire tread detachment increases the risk of a crash.

处置: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

SERVICE BRAKES, HYDRAULIC 案号 25V012000 · 2025-01-16

摘要: General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.

风险: A vehicle that does not automatically brake as expected increases the risk of a crash.

处置: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案号 24V925000 · 2024-12-12

摘要: General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

风险: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

处置: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 案号 24V737000 · 2024-10-02

摘要: General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.

风险: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.

处置: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2025 款 Chevrolet Equinox 有多少投诉?

NHTSA 收到 2025 款 Chevrolet Equinox 共 380 条投诉,约每车龄年 227.2 条。

2025 款 Chevrolet Equinox 最常见的问题是什么?

最常见的类别是车身与结构,占投诉的 26.3%。

2025 款 Chevrolet Equinox 有召回吗?

NHTSA 列出该年款 6 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Electronic Brake Module Component Failure”(2026-08-21 开启,仍在进行中)。

2025 款 Chevrolet Equinox 现在还有人在投诉吗?

近 12 个月新增 208 条投诉,前 12 个月是 172 条,速度大致平稳。

2025 款 Chevrolet Equinox 跟同类车比起来如何?

NHTSA 收到 2025 款 Chevrolet Equinox 的车主投诉共 380 条,折合每车龄年 227.2 条,以同车龄的车来说投诉比一般车多很多(投诉指数 5.40;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 84 名。与 Chevrolet 其他车型相比,它的投诉率高 395%;与其他紧凑型 SUV相比则高 266%。