Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-10-14 and 2026-09-02. Median delay from incident to filing: 8 days.
Analysis
The previous model year (2024) drew 67.7 complaints per year, fewer than this one.
The most common problem area is Body & structure (26.3% of complaints), followed by Electrical (21.8%) and Driver-assist systems (10.8%). Body & structure complaints are 2.9 times as common here as across all tracked vehicles. Within Body & structure reports, owners most often mention “glare”, “windshield”, “dashboard”, “reflection” and “visibility”. 12 reports (3.2%) describe a crash or fire; owners mention 5 injuries and 0 deaths.
Half of the reported incidents happened within 7 months of the model year's start; the busiest period was the first year (77% of incidents). In the last 12 months 208 new complaints were filed, versus 172 in the 12 months before — a steady pace.
NHTSA lists 6 safety recalls for this model year. 69% of the complaints fall in component areas that a recall addresses. 1 NHTSA defect investigation covers this model year; the most recent is “Electronic Brake Module Component Failure” (opened 2026-08-21, still open).
Safety recalls (6)
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Campaign 26V114000 · 2026-02-26
Summary: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT Campaign 25V878000 · 2025-12-18
Summary: General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
TIRES:TREAD/BELT Campaign 25V704000 · 2025-10-16
Summary: General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Risk: Tire tread detachment increases the risk of a crash.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
SERVICE BRAKES, HYDRAULIC Campaign 25V012000 · 2025-01-16
Summary: General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Risk: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM Campaign 24V925000 · 2024-12-12
Summary: General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Campaign 24V737000 · 2024-10-02
Summary: General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Risk: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Remedy: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
How to check whether your car has an open recall ›
Frequently asked questions
How many complaints were filed for the 2025 Chevrolet Equinox?
380 complaints were filed with NHTSA for the 2025 Chevrolet Equinox, or about 227.2 per year on the road.
What is the most common problem reported for the 2025 Chevrolet Equinox?
The most common category is Body & structure, accounting for 26.3% of complaints.
Does the 2025 Chevrolet Equinox have any recalls?
NHTSA lists 6 safety recall(s) for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “Electronic Brake Module Component Failure” (opened 2026-08-21, still open).
Is the 2025 Chevrolet Equinox still generating complaints?
In the last 12 months 208 new complaints were filed, versus 172 in the 12 months before — a steady pace.
How does the 2025 Chevrolet Equinox compare with similar vehicles?
NHTSA has received 380 owner complaints about the 2025 Chevrolet Equinox, or 227.2 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 5.40, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #84 for fewest complaints per year. Against other Chevrolet models its rate is 395% higher; against other Compact SUVs it is 266% higher.