2024 Chevrolet Equinox problems, complaints & recalls
MoreFalling
NHTSA has received 187 owner complaints about the 2024 Chevrolet Equinox, or 67.0 per year on the road — more complaints than typical (complaint index 1.66, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #73 of 89 by complaints per year (#1 = fewest). Against other Chevrolet models its rate is 45% higher; against other Compact SUVs it is 11% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-12-28 and 2026-10-08. Median delay from incident to filing: 2 days.
187Complaints
67.0Complaints per year on the road
1.66Complaint index vs. all tracked vehicles
2Recalls
3.7%Share involving a crash or fire
56Last 12 months
Analysis
The previous model year (2023) drew 25.9 complaints per year, fewer than this one. The following model year (2025) drew 221.5 per year, more than this one. In its first two years on the road the 2024 model collected 142 complaints, 102% higher than the average vehicle of the same model year.
The most common problem area is Body & structure (33.7% of complaints), followed by Electrical (15.0%) and Brakes (9.1%). Body & structure complaints are 3.7 times as common here as across all tracked vehicles. 7 reports (3.7%) describe a crash or fire; owners mention 7 injuries and 0 deaths.
Half of the reported incidents happened within 13 months of the model year's start; the busiest period was the first year (42% of incidents). In the last 12 months 56 new complaints were filed, versus 105 in the 12 months before — down 47%.
NHTSA lists 2 safety recalls for this model year. 1 NHTSA investigation covers this model year; the most recent is “Electronic Brake Module Component Failure” (engineering analysis, opened 2026-08-21, still open).
Complaint index
vs. all tracked vehicles1.66
vs. other Chevrolet models1.45
vs. other 2024 models1.73
vs. other Compact SUVs1.11
Complaints in first 2 years on the road · vs. same-year average (142)2.02
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving, the vehicle experienced phantom braking. The failure caused the brakes to lock up.
Driver-assist systems · 2026-10-08 · ODI 11769889
The contact owns a 2024 Chevrolet Equinox. The contact stated that while attempting to park into a parking spot, the vehicle unintendedly accelerated and drove over a curb onto the grass.
2 of my rims have cracked the first one around 8,000 miles and the second at around 14,400 miles. I have never cracked a rim before in my life except these 2 within the last few months. I do not take it off-roading and drive on regular roads in Utah primarily.
Wheels, tires & suspension · 2026-09-21 · ODI 11765972
the fuel pump control module failed at 22,016 miles on a basically NEW vehicle, with SUPPOSEDLY COVERED 36,000 mile manufacturer warranty!?
Electrical · 2026-09-15 · ODI 11764341
Emergency braking engaged when backing into parking spot in between two vehicles. No obstruction was behind vehicle.
Driver-assist systems · 2026-09-11 · ODI 11763646
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
Summary: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
Risk: A door opening while the vehicle is being driven can increasing the risk of injury or a crash.
Remedy: Dealers will replace all four door strikers and attaching bolts, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N232429911.
EA26006 · engineering analysis · SERVICE BRAKES · Opened 2026-08-21 · Model years: 2024, 2025, 2026
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist …
