2023 Chevrolet Equinox problems, complaints & recalls
FewerRising
NHTSA has received 98 owner complaints about the 2023 Chevrolet Equinox, or 25.9 per year on the road — fewer complaints than typical (complaint index 0.64, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #51 of 92 by complaints per year (#1 = fewest). Against other Chevrolet models its rate is 44% lower; against other Compact SUVs it is 57% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-01-26 and 2026-10-13. Median delay from incident to filing: 17 days.
98Complaints
25.9Complaints per year on the road
0.64Complaint index vs. all tracked vehicles
3Recalls
5.1%Share involving a crash or fire
34Last 12 months
Analysis
The previous model year (2022) drew 37.2 complaints per year, more than this one. The following model year (2024) drew 67.0 per year, more than this one. In its first two years on the road the 2023 model collected 52 complaints, 37% lower than the average vehicle of the same model year.
The most common problem area is Fuel system (38.8% of complaints), followed by Engine (17.3%) and Brakes (14.3%). Fuel system complaints are 8.9 times as common here as across all tracked vehicles. 5 reports (5.1%) describe a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 20 months of the model year's start; the busiest period was the first year (38% of incidents). In the last 12 months 34 new complaints were filed, versus 22 in the 12 months before — up 55%.
NHTSA lists 3 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.64
vs. other Chevrolet models0.56
vs. other 2023 models0.61
vs. other Compact SUVs0.43
Complaints in first 2 years on the road · vs. same-year average (52)0.63
Driving around a curve and the steering wheel would not move. Wheels locked up and heard a clink the lower control arm disconnected from the car.
Steering · 2026-10-13 · ODI 11770766 · Crash
On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed.
Fuel pump was recalled from what I was told. I got it towed into the shop because it stopped in the middle of me driving down the road with my children, from the doctor, July 2026, they then said it was fixed.
Fuel system · 2026-10-12 · ODI 11770676
The high-pressure fuel pump on my 2023 Chevrolet Equinox has suffered a structural mechanical failure, creating a severe risk of sudden engine stall while driving.
Fuel system · 2026-10-02 · ODI 11768476
**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure.
Transmission / powertrain · 2026-09-07 · ODI 11762541
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 22V929000 · 2022-12-15
Summary: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
Risk: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
Remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.
Summary: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Risk: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
