Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-12-28 and 2026-09-02. Median delay from incident to filing: 20 days.
Analysis
The previous model year (2022) drew 70.0 complaints per year, fewer than this one. The following model year (2024) drew 175.0 per year, about the same. In its first two years on the road the 2023 model collected 490 complaints, 490% higher than the average vehicle of the same model year.
The most common problem area is Steering (61.3% of complaints), followed by Body & structure (7.2%) and Electrical (5.8%). Steering complaints are 9.4 times as common here as across all tracked vehicles. Within Steering reports, owners most often mention “steering”, “sticky”, “wheel”, “sticking” and “feels”. 24 reports (3.8%) describe a crash or fire; owners mention 19 injuries and 0 deaths.
Half of the reported incidents happened within 12 months of the model year's start; the busiest period was the first year (48% of incidents). In the last 12 months 70 new complaints were filed, versus 118 in the 12 months before — the pace is falling.
NHTSA lists 7 safety recalls for this model year. 75% of the complaints fall in component areas that a recall addresses. 1 NHTSA defect investigation covers this model year; the most recent is “Momentary Increased Steering Effort” (opened 2023-11-29, closed 2025-01-28).
Safety recalls (7)
TIRES:TEMPORARY/EMERGENCY SPARE TIRE Campaign 26V366000 · 2026-06-04
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Risk: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 24V763000 · 2024-10-14
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 24V745000 · 2024-10-04
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Risk: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.
STEERING Campaign 24V744000 · 2024-10-03
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 23V858000 · 2023-12-18
Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT Campaign 23V588000 · 2023-08-17
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.
SEATS:FRONT ASSEMBLY:RECLINER Campaign 23V092000 · 2023-02-16
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Risk: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
How to check whether your car has an open recall ›
Frequently asked questions
How many complaints were filed for the 2023 Honda CR-V?
626 complaints were filed with NHTSA for the 2023 Honda CR-V, or about 170.4 per year on the road.
What is the most common problem reported for the 2023 Honda CR-V?
The most common category is Steering, accounting for 61.3% of complaints.
Does the 2023 Honda CR-V have any recalls?
NHTSA lists 7 safety recall(s) for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “Momentary Increased Steering Effort” (opened 2023-11-29, closed 2025-01-28).
Is the 2023 Honda CR-V still generating complaints?
In the last 12 months 70 new complaints were filed, versus 118 in the 12 months before — the pace is falling.
How does the 2023 Honda CR-V compare with similar vehicles?
NHTSA has received 626 owner complaints about the 2023 Honda CR-V, or 170.4 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 4.05, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #89 for fewest complaints per year. Against other Honda models its rate is 134% higher; against other Compact SUVs it is 174% higher.