InsightArise Cars美国车主投诉指数
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2023 款 Honda CR-V 问题、投诉与召回

多很多 降温

NHTSA 收到 2023 款 Honda CR-V 的车主投诉共 626 条,折合每车龄年 170.4 条,以同车龄的车来说投诉比一般车多很多(投诉指数 4.05;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 89 名。与 Honda 其他车型相比,它的投诉率高 134%;与其他紧凑型 SUV相比则高 174%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-12-28 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:20 天。

626投诉
170.4每车龄年投诉数
4.05投诉指数 对比全部跟踪车型
7召回
3.8%涉及碰撞或起火的比例
70近 12 个月

分析

前一年款(2022)每年 70.0 条,比这一年款少。后一年款(2024)每年 175.0 条,与这一年款差不多。2023 款上路前两年累计 490 条投诉,比同年款车的平均高 490%。

最常见的问题类别是转向(占投诉 61.3%),其次是车身与结构(7.2%)与电气(5.8%)。转向类投诉在这里的比例是全部跟踪车型的 9.4 倍。在转向类投诉里,车主最常提到 “steering”、“sticky”、“wheel”、“sticking”与“feels”。有 24 条投诉(3.8%)提到碰撞或起火;车主报告 19 人受伤、0 人死亡。

一半的事故发生在年款起算 12 个月内;最集中的时期是第一年(占 48%)。近 12 个月新增 70 条投诉,前 12 个月是 118 条,投诉速度在降温。

NHTSA 列出该年款 7 项安全召回。 有 75% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Momentary Increased Steering Effort”(2023-11-29 开启,已于 2025-01-28 结案)。

投诉指数

  • 对比全部跟踪车型4.05
  • 对比 Honda 其他车型2.34
  • 对比其他 2023 年款4.05
  • 对比其他紧凑型 SUV2.74
  • 上路前两年的投诉数 · 对比同年款平均 (490)5.9
  • 第 89 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018245.3 每年5.83
  • 2019141.8 每年3.37
  • 202063.8 每年1.52
  • 202175.3 每年1.79
  • 202270.0 每年1.66
  • 2023170.4 每年4.05
  • 2024175.0 每年4.16
  • 2025161.4 每年3.84

Honda CR-V 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 转向384 · 61.3% · 9.45×
  • 车身与结构45 · 7.2% · 0.78×
  • 电气36 · 5.8% · 0.37×
  • 刹车28 · 4.5% · 0.74×
  • 驾驶辅助系统28 · 4.5% · 0.78×
  • 发动机26 · 4.2% · 0.19×
  • 燃油系统22 · 3.5% · 0.81×
  • 内饰与配置20 · 3.2% · 0.36×

对比全部车型: 1.00 = 全部车型平均

转向 · 投诉中常见的词

  • steering367
  • sticky154
  • wheel219
  • sticking58
  • feels73
  • rack62

车身与结构 · 投诉中常见的词

  • side mirror17
  • vibrates11
  • hood11
  • mirror glass5
  • speeds13
  • driver's side7

电气 · 投诉中常见的词

  • system16
  • curb4
  • assist6
  • itself5
  • operate4
  • jumped3

问题分类: 转向 · 发动机 · 驾驶辅助系统 · 燃油系统 · 电气 · 刹车 · 内饰与配置 · 车身与结构 · 安全气囊与安全带 · 变速箱/动力系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2022: 1 1 2022 2023: 180 180 2023 2024: 309 309 2024 2025: 80 80 2025 2026: 56 56 2026
  • 报告碰撞: 22
  • 报告起火: 2
  • 受伤: 19
  • 死亡: 0

事故发生时的车龄

  • 1 年内47.6%
  • 1–2 年34.5%
  • 2–3 年10.1%
  • 3–5 年7.8%
  • 5 年以上0.0%

事故车龄中位数: 12 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2023 Jeep Cherokee30.80.02
2023 Jeep Compass4512.20.29
2023 Volkswagen Tiguan6016.30.39
2023 Mazda CX-56116.60.39
2023 Subaru Forester7319.90.47
2023 Chevrolet Equinox9425.60.61
2023 Ford Escape12935.10.83
2023 Hyundai Tucson17447.41.13
2023 Toyota RAV422160.11.43
2023 Kia Sportage29780.81.92
2023 Honda CR-V626170.44.05
2023 Nissan Rogue698190.04.52

安全召回 (7)

TIRES:TEMPORARY/EMERGENCY SPARE TIRE 案号 26V366000 · 2026-06-04

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.

风险: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.

处置: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 24V763000 · 2024-10-14

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.

风险: A fuel leak in the presence of an ignition source can increase the risk of a fire.

处置: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 24V745000 · 2024-10-04

摘要: Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.

风险: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.

处置: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.

STEERING 案号 24V744000 · 2024-10-03

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

风险: Difficulty steering can increase the risk of a crash.

处置: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT 案号 23V588000 · 2023-08-17

摘要: Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.

风险: A loss of drive power can increase the risk of a crash.

处置: Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.

SEATS:FRONT ASSEMBLY:RECLINER 案号 23V092000 · 2023-02-16

摘要: Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."

风险: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.

处置: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2023 款 Honda CR-V 有多少投诉?

NHTSA 收到 2023 款 Honda CR-V 共 626 条投诉,约每车龄年 170.4 条。

2023 款 Honda CR-V 最常见的问题是什么?

最常见的类别是转向,占投诉的 61.3%。

2023 款 Honda CR-V 有召回吗?

NHTSA 列出该年款 7 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Momentary Increased Steering Effort”(2023-11-29 开启,已于 2025-01-28 结案)。

2023 款 Honda CR-V 现在还有人在投诉吗?

近 12 个月新增 70 条投诉,前 12 个月是 118 条,投诉速度在降温。

2023 款 Honda CR-V 跟同类车比起来如何?

NHTSA 收到 2023 款 Honda CR-V 的车主投诉共 626 条,折合每车龄年 170.4 条,以同车龄的车来说投诉比一般车多很多(投诉指数 4.05;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 89 名。与 Honda 其他车型相比,它的投诉率高 134%;与其他紧凑型 SUV相比则高 174%。