InsightArise Cars美国车主投诉指数
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2023 款 Toyota RAV4 问题、投诉与召回

较多 升温

NHTSA 收到 2023 款 Toyota RAV4 的车主投诉共 231 条,折合每车龄年 61.0 条,投诉比一般车多(投诉指数 1.51;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 75 名。与 Toyota 其他车型相比,它的投诉率高 78%;与其他紧凑型 SUV相比则差不多。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-12-29 与 2026-10-10 之间。 事故发生到提交投诉的中位延迟:9 天。

231投诉
61.0每车龄年投诉数
1.51投诉指数 对比全部跟踪车型
3召回
10.4%涉及碰撞或起火的比例
110近 12 个月

分析

前一年款(2022)每年 36.8 条,比这一年款少。后一年款(2024)每年 73.8 条,比这一年款多。2023 款上路前两年累计 72 条投诉,比同年款车的平均低 13%。

最常见的问题类别是电气(占投诉 34.2%),其次是未指明或其他(18.2%)与发动机(11.7%)。电气类投诉在这里的比例是全部跟踪车型的 2.2 倍。有 24 条投诉(10.4%)提到碰撞或起火;车主报告 16 人受伤、0 人死亡。

一半的事故发生在年款起算 29 个月内;最集中的时期是第三年(占 37%)。近 12 个月新增 110 条投诉,前 12 个月是 58 条,增加 90%。

NHTSA 列出该年款 3 项安全召回。

投诉指数

  • 对比全部跟踪车型1.51
  • 对比 Toyota 其他车型1.78
  • 对比其他 2023 年款1.45
  • 对比其他紧凑型 SUV1.01
  • 上路前两年的投诉数 · 对比同年款平均 (72)0.87
  • 第 75 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201839.5 每年0.98
  • 2019115.7 每年2.87
  • 202095.4 每年2.36
  • 202187.8 每年2.18
  • 202236.8 每年0.91
  • 202361.0 每年1.51
  • 202473.8 每年1.83
  • 202558.2 每年1.44
  • 202637.0 每年0.92

Toyota RAV4 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气79 · 34.2% · 2.17×
  • 未指明或其他42 · 18.2% · 2.03×
  • 发动机27 · 11.7% · 0.52×
  • 车身与结构19 · 8.2% · 0.9×
  • 刹车14 · 6.1% · 1.01×
  • 变速箱/动力系统10 · 4.3% · 0.37×
  • 转向9 · 3.9% · 0.61×
  • 轮胎、轮毂与悬挂9 · 3.9% · 1.56×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 电气 · 未指明或其他 · 燃油系统 · 车身与结构 · 安全气囊与安全带 · 变速箱/动力系统 · 刹车 · 转向 · 轮胎、轮毂与悬挂 · 驾驶辅助系统

投诉提交的年份

2022: 1 1 2022 2023: 28 28 2023 2024: 43 43 2024 2025: 66 66 2025 2026: 93 93 2026
  • 报告碰撞: 24
  • 报告起火: 1
  • 受伤: 16
  • 死亡: 0

事故发生时的车龄

  • 1 年内18.2%
  • 1–2 年18.2%
  • 2–3 年36.8%
  • 3–5 年26.8%
  • 5 年以上尚未到

事故车龄中位数: 29 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2023 Jeep Cherokee30.80.02
2023 Jeep Compass4612.10.3
2023 Mazda CX-56416.90.42
2023 Volkswagen Tiguan6918.20.45
2023 Subaru Forester7419.50.48
2023 Chevrolet Equinox9825.90.64
2023 Ford Escape13736.20.9
2023 Hyundai Tucson18047.51.18
2023 Toyota RAV423161.01.51
2023 Kia Sportage30680.82.0
2023 Honda CR-V632166.84.13
2023 Nissan Rogue736194.24.81

安全召回 (3)

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V744000 · 2025-10-30

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 25V595000 · 2025-09-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

风险: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

处置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

TIRES:VALVE 案号 23V485000 · 2023-07-11

摘要: Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

风险: A damaged or improperly installed valve stem may allow air to leak and/or the tires to be underinflated, increasing the risk of tire failure and a crash.

处置: Dealers will inspect and, if necessary, replace the wheel valve stems and replace the load carrying capacity modification labels, free of charge. Owner notification letters were mailed on August 18, 2023. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 23R1.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。