分析
前一年款（2023）每年 60.1 条，比这一年款少。后一年款（2025）每年 58.6 条，比这一年款少。2024 款上路前两年累计 142 条投诉，比同年款车的平均高 102%。
最常见的问题类别是内饰与配置（占投诉 21.0%），其次是发动机（19.5%）与车身与结构（13.5%）。内饰与配置类投诉在这里的比例是全部跟踪车型的 2.3 倍。在内饰与配置类投诉里，车主最常提到 “sunroof”、“gps”、“glass”、“moonroof”与“connected”。有 31 条投诉（15.5%）提到碰撞或起火；车主报告 22 人受伤、0 人死亡。
一半的事故发生在年款起算 15 个月内；最集中的时期是第二年（占 42%）。近 12 个月新增 90 条投诉，前 12 个月是 79 条，速度大致平稳。
NHTSA 列出该年款 4 项安全召回。 有 41% 的投诉落在召回已处理的部件范围。
安全召回 (4)
EQUIPMENT:OTHER:LABELS 案号 26V179000 · 2026-03-24
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
风险: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
处置: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V744000 · 2025-10-30
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
风险: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
处置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 25V595000 · 2025-09-11
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
风险: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
处置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 24V911000 · 2024-12-05
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
风险: A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.
处置: Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.
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