InsightArise Cars美国车主投诉指数
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2024 款 Toyota RAV4 问题、投诉与召回

较多 年增减 30% 以内

NHTSA 收到 2024 款 Toyota RAV4 的车主投诉共 206 条,折合每车龄年 73.8 条,投诉比一般车多(投诉指数 1.83;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 75 名。与 Toyota 其他车型相比,它的投诉率高 116%;与其他紧凑型 SUV相比则高 22%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-11-30 与 2026-10-06 之间。 事故发生到提交投诉的中位延迟:5 天。

206投诉
73.8每车龄年投诉数
1.83投诉指数 对比全部跟踪车型
4召回
15.5%涉及碰撞或起火的比例
88近 12 个月

分析

前一年款(2023)每年 61.0 条,比这一年款少。后一年款(2025)每年 58.2 条,比这一年款少。2024 款上路前两年累计 142 条投诉,比同年款车的平均高 102%。

最常见的问题类别是未指明或其他(占投诉 20.4%),其次是发动机(19.4%)与车身与结构(14.1%)。未指明或其他类投诉在这里的比例是全部跟踪车型的 2.3 倍。有 32 条投诉(15.5%)提到碰撞或起火;车主报告 22 人受伤、0 人死亡。

一半的事故发生在年款起算 16 个月内;最集中的时期是第二年(占 41%)。近 12 个月新增 88 条投诉,前 12 个月是 80 条,增加 10%。

NHTSA 列出该年款 4 项安全召回。

投诉指数

  • 对比全部跟踪车型1.83
  • 对比 Toyota 其他车型2.16
  • 对比其他 2024 年款1.9
  • 对比其他紧凑型 SUV1.22
  • 上路前两年的投诉数 · 对比同年款平均 (142)2.02
  • 第 75 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201839.5 每年0.98
  • 2019115.7 每年2.87
  • 202095.4 每年2.36
  • 202187.8 每年2.18
  • 202236.8 每年0.91
  • 202361.0 每年1.51
  • 202473.8 每年1.83
  • 202558.2 每年1.44
  • 202637.0 每年0.92

Toyota RAV4 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 未指明或其他42 · 20.4% · 2.27×
  • 发动机40 · 19.4% · 0.87×
  • 车身与结构29 · 14.1% · 1.55×
  • 电气25 · 12.1% · 0.77×
  • 刹车15 · 7.3% · 1.21×
  • 安全气囊与安全带14 · 6.8% · 1.79×
  • 驾驶辅助系统13 · 6.3% · 1.1×
  • 变速箱/动力系统7 · 3.4% · 0.29×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 电气 · 未指明或其他 · 燃油系统 · 车身与结构 · 安全气囊与安全带 · 变速箱/动力系统 · 刹车 · 转向 · 轮胎、轮毂与悬挂 · 驾驶辅助系统

投诉提交的年份

2023: 2 2 2023 2024: 50 50 2024 2025: 90 90 2025 2026: 64 64 2026
  • 报告碰撞: 31
  • 报告起火: 1
  • 受伤: 22
  • 死亡: 0

事故发生时的车龄

  • 1 年内34.5%
  • 1–2 年41.3%
  • 2–3 年24.3%
  • 3–5 年尚未到
  • 5 年以上尚未到

事故车龄中位数: 16 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2024 Subaru Forester3010.80.27
2024 Mazda CX-54516.10.4
2024 Jeep Compass5319.00.47
2024 Volkswagen Tiguan7426.50.66
2024 Ford Escape8831.50.78
2024 Kia Sportage10638.00.94
2024 Hyundai Tucson14853.01.31
2024 Chevrolet Equinox18767.01.66
2024 Toyota RAV420673.81.83
2024 Nissan Rogue21577.11.91
2024 Honda CR-V480172.14.26

安全召回 (4)

EQUIPMENT:OTHER:LABELS 案号 26V179000 · 2026-03-24

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

风险: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

处置: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V744000 · 2025-10-30

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 25V595000 · 2025-09-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

风险: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

处置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 24V911000 · 2024-12-05

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.

风险: A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.

处置: Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。