InsightArise Cars美国车主投诉指数
简体中文

2024 款 Ford Escape 问题、投诉与召回

较少 升温

NHTSA 收到 2024 款 Ford Escape 的车主投诉共 86 条,折合每车龄年 32.2 条,以同车龄的车来说投诉比一般车少(投诉指数 0.77;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 60 名。与 Ford 其他车型相比,它的投诉率低 41%;与其他紧凑型 SUV相比则低 48%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-05-19 与 2026-08-24 之间。 事故发生到提交投诉的中位延迟:23 天。

86投诉
32.2每车龄年投诉数
0.77投诉指数 对比全部跟踪车型
10召回
5.8%涉及碰撞或起火的比例
48近 12 个月

分析

前一年款(2023)每年 35.1 条,比这一年款多。后一年款(2025)每年 16.1 条,比这一年款少。2024 款上路前两年累计 66 条投诉,比同年款车的平均低 6%。

最常见的问题类别是电气(占投诉 40.7%),其次是发动机(17.4%)与驾驶辅助系统(11.6%)。电气类投诉在这里的比例是全部跟踪车型的 2.6 倍。在电气类投诉里,车主最常提到 “cross-traffic”、“engineering hotline”、“ipma”、“aid”与“adas failures”。有 5 条投诉(5.8%)提到碰撞或起火;车主报告 6 人受伤、1 人死亡。

一半的事故发生在年款起算 19 个月内;最集中的时期是第二年(占 63%)。近 12 个月新增 48 条投诉,前 12 个月是 35 条,投诉速度在升温。

NHTSA 列出该年款 10 项安全召回。 有 81% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.77
  • 对比 Ford 其他车型0.59
  • 对比其他 2024 年款0.84
  • 对比其他紧凑型 SUV0.52
  • 上路前两年的投诉数 · 对比同年款平均 (66)0.94
  • 第 60 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018205.0 每年4.87
  • 201975.6 每年1.8
  • 2020270.7 每年6.43
  • 202164.3 每年1.53
  • 202279.6 每年1.89
  • 202335.1 每年0.83
  • 202432.2 每年0.77
  • 202516.1 每年0.38

Ford Escape 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气35 · 40.7% · 2.58×
  • 发动机15 · 17.4% · 0.78×
  • 驾驶辅助系统10 · 11.6% · 2.02×
  • 内饰与配置8 · 9.3% · 1.04×
  • 安全气囊与安全带5 · 5.8% · 1.52×
  • 车身与结构3 · 3.5% · 0.38×
  • 变速箱/动力系统2 · 2.3% · 0.2×
  • 刹车2 · 2.3% · 0.38×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • cross-traffic11
  • engineering hotline7
  • ipma8
  • aid9
  • adas failures6
  • pre-collision assist8

发动机 · 投诉中常见的词

  • engine warning4
  • check6
  • misfire3
  • cabin3
  • soon3
  • intersection3

驾驶辅助系统 · 投诉中常见的词

  • front camera6
  • pre-collision assist4
  • camera fault3
  • assist available3
  • warnings4
  • safety features3

问题分类: 发动机 · 车身与结构 · 变速箱/动力系统 · 内饰与配置 · 电气 · 燃油系统 · 刹车 · 轮胎、轮毂与悬挂 · 安全气囊与安全带 · 驾驶辅助系统 · 转向

投诉提交的年份

2024: 6 6 2024 2025: 60 60 2025 2026: 20 20 2026
  • 报告碰撞: 5
  • 报告起火: 0
  • 受伤: 6
  • 死亡: 1

事故发生时的车龄

  • 1 年内18.6%
  • 1–2 年62.8%
  • 2–3 年18.6%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 19 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2024 Subaru Forester2910.80.26
2024 Mazda CX-54215.70.37
2024 Jeep Compass5219.40.46
2024 Volkswagen Tiguan6223.20.55
2024 Ford Escape8632.20.77
2024 Kia Sportage9836.60.87
2024 Hyundai Tucson14152.71.25
2024 Chevrolet Equinox18167.71.61
2024 Nissan Rogue19071.01.69
2024 Toyota RAV420074.81.78
2024 Honda CR-V468175.04.16

安全召回 (10)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 26V091000 · 2026-02-17

摘要: Ford Motor Company (Ford) is recalling certain 2022-2026 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

风险: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

处置: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM) software, free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed February 26, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. This recall expands previous recall numbers 24V954 and 25V489. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 18, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V789000 · 2025-11-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

风险: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

处置: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

ENGINE 案号 25V372000 · 2025-06-03

摘要: Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.

风险: An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

处置: Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.

ELECTRICAL SYSTEM 案号 25V343000 · 2025-05-23

摘要: Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.

风险: An overheated engine block heater can increase the risk of a fire.

处置: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.

BACK OVER PREVENTION:SOFTWARE 案号 25V315000 · 2025-05-09

摘要: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

风险: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM) 案号 24V954000 · 2024-12-20

摘要: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

风险: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

处置: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

EQUIPMENT:OTHER:LABELS 案号 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

处置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 24V850000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.

处置: Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS 案号 24V634000 · 2024-08-23

摘要: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

风险: A fuel leak in the presence of an ignition source increases the risk of a fire.

处置: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL 案号 24V440000 · 2024-06-14

摘要: Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

风险: Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.

处置: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2024 款 Ford Escape 有多少投诉?

NHTSA 收到 2024 款 Ford Escape 共 86 条投诉,约每车龄年 32.2 条。

2024 款 Ford Escape 最常见的问题是什么?

最常见的类别是电气,占投诉的 40.7%。

2024 款 Ford Escape 有召回吗?

NHTSA 列出该年款 10 项安全召回。

2024 款 Ford Escape 现在还有人在投诉吗?

近 12 个月新增 48 条投诉,前 12 个月是 35 条,投诉速度在升温。

2024 款 Ford Escape 跟同类车比起来如何?

NHTSA 收到 2024 款 Ford Escape 的车主投诉共 86 条,折合每车龄年 32.2 条,以同车龄的车来说投诉比一般车少(投诉指数 0.77;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 60 名。与 Ford 其他车型相比,它的投诉率低 41%;与其他紧凑型 SUV相比则低 48%。