InsightArise Cars美国车主投诉指数
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2018 款 Ford Escape 问题、投诉与召回

多很多 降温

NHTSA 收到 2018 款 Ford Escape 的车主投诉共 1,812 条,折合每车龄年 206.2 条,投诉比一般车多很多(投诉指数 5.11;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2018 款车中,它的每年投诉数由少到多排第 72 名。与 Ford 其他车型相比,它的投诉率高 307%;与其他紧凑型 SUV相比则高 242%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-01-11 与 2026-10-13 之间。 事故发生到提交投诉的中位延迟:12 天。

1,812投诉
206.2每车龄年投诉数
5.11投诉指数 对比全部跟踪车型
4召回
1.7%涉及碰撞或起火的比例
357近 12 个月

分析

后一年款(2019)每年 76.4 条,比这一年款少。2018 款上路前两年累计 67 条投诉,比同年款车的平均低 22%。

最常见的问题类别是发动机(占投诉 79.5%),其次是变速箱/动力系统(8.4%)与未指明或其他(2.3%)。发动机类投诉在这里的比例是全部跟踪车型的 3.6 倍。有 30 条投诉(1.7%)提到碰撞或起火;车主报告 30 人受伤、0 人死亡。

一半的事故发生在年款起算 79 个月内;最集中的时期是五年以后(占 80%)。近 12 个月新增 357 条投诉,前 12 个月是 519 条,减少 31%。

NHTSA 列出该年款 4 项安全召回。

投诉指数

  • 对比全部跟踪车型5.11
  • 对比 Ford 其他车型4.07
  • 对比其他 2018 年款4.36
  • 对比其他紧凑型 SUV3.42
  • 上路前两年的投诉数 · 对比同年款平均 (67)0.78
  • 第 72 名/共 76 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018206.2 每年5.11
  • 201976.4 每年1.89
  • 2020268.9 每年6.66
  • 202165.5 每年1.62
  • 202279.8 每年1.98
  • 202336.2 每年0.9
  • 202431.5 每年0.78
  • 202517.3 每年0.43
  • 20264.0 每年0.1

Ford Escape 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机1,441 · 79.5% · 3.57×
  • 变速箱/动力系统153 · 8.4% · 0.72×
  • 未指明或其他41 · 2.3% · 0.26×
  • 电气35 · 1.9% · 0.12×
  • 车身与结构30 · 1.7% · 0.19×
  • 轮胎、轮毂与悬挂28 · 1.5% · 0.6×
  • 转向23 · 1.3% · 0.2×
  • 刹车16 · 0.9% · 0.15×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 车身与结构 · 变速箱/动力系统 · 未指明或其他 · 电气 · 燃油系统 · 刹车 · 轮胎、轮毂与悬挂 · 安全气囊与安全带 · 驾驶辅助系统 · 转向

投诉提交的年份

2018: 25 25 2018 2019: 42 42 2019 2020: 43 43 2020 2021: 55 55 2021 2022: 150 150 2022 2023: 256 256 2023 2024: 462 462 2024 2025: 490 490 2025 2026: 289 289 2026
  • 报告碰撞: 26
  • 报告起火: 5
  • 受伤: 30
  • 死亡: 0

事故发生时的车龄

  • 1 年内2.2%
  • 1–2 年2.4%
  • 2–3 年2.4%
  • 3–5 年12.7%
  • 5 年以上80.2%

事故车龄中位数: 79 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2018 Mazda CX-512013.70.34
2018 Kia Sportage16418.70.46
2018 Volkswagen Tiguan29233.20.82
2018 Toyota RAV434739.50.98
2018 Hyundai Tucson39845.31.12
2018 Chevrolet Equinox40946.51.15
2018 Subaru Forester49856.71.41
2018 Jeep Cherokee68778.21.94
2018 Nissan Rogue70480.11.98
2018 Jeep Compass944107.42.66
2018 Ford Escape1,812206.25.11
2018 Honda CR-V2,158245.56.08

安全召回 (4)

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 案号 26V011000 · 2026-01-15

摘要: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

风险: An electrical short circuit can increase the risk of a fire.

处置: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 22V413000 · 2022-06-10

摘要: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

风险: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

处置: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS 案号 18V104000 · 2018-02-12

摘要: Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.

风险: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

处置: Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.

AIR BAGS:SIDE/WINDOW 案号 17V803000 · 2017-12-18

摘要: Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

风险: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.

处置: Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。