分析
后一年款（2019）每年 42.6 条，比这一年款少。2018 款上路前两年累计 284 条投诉，比同年款车的平均高 219%。
最常见的问题类别是发动机（占投诉 50.9%），其次是电气（19.1%）与变速箱／动力系统（8.0%）。发动机类投诉在这里的比例是全部跟踪车型的 2.3 倍。在发动机类投诉里，车主最常提到 “oil”、“engine”、“stalled”、“shut”与“low”。有 32 条投诉（3.4%）提到碰撞或起火；车主报告 18 人受伤、0 人死亡。
一半的事故发生在年款起算 37 个月内；最集中的时期是五年以后（占 28%）。近 12 个月新增 59 条投诉，前 12 个月是 66 条，速度大致平稳。
NHTSA 列出该年款 6 项安全召回。 有 77% 的投诉落在召回已处理的部件范围。
安全召回 (6)
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 案号 18V524000 · 2018-08-09
摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
风险: A vehicle stall can increase the risk of a crash.
处置: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 18V523000 · 2018-08-09
摘要: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
风险: A reduction of braking performance can increase the risk of a crash.
处置: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM 案号 18V279000 · 2018-05-01
摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
风险: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
处置: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 17V740000 · 2017-11-21
摘要: Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
风险: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
处置: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案号 17V732000 · 2017-11-21
摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
风险: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
处置: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
ENGINE AND ENGINE COOLING:ENGINE 案号 17V670000 · 2017-10-24
摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
风险: If the oil pump fails, the engine will stall, increasing the risk of a crash.
处置: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
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