InsightArise Cars美国车主投诉指数
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2018 款 Honda CR-V 问题、投诉与召回

多很多 降温

NHTSA 收到 2018 款 Honda CR-V 的车主投诉共 2,128 条,折合每车龄年 245.3 条,以同车龄的车来说投诉比一般车多很多(投诉指数 5.83;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 73 名。与 Honda 其他车型相比,它的投诉率高 236%;与其他紧凑型 SUV相比则高 295%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2017-12-01 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:9 天。

2,128投诉
245.3每车龄年投诉数
5.83投诉指数 对比全部跟踪车型
5召回
2.3%涉及碰撞或起火的比例
235近 12 个月

分析

后一年款(2019)每年 141.8 条,比这一年款少。2018 款上路前两年累计 584 条投诉,比同年款车的平均高 556%。

最常见的问题类别是发动机(占投诉 25.3%),其次是燃油系统(17.1%)与转向(14.1%)。在发动机类投诉里,车主最常提到 “oil”、“smell”、“gasoline”、“dipstick”与“dilution”。有 48 条投诉(2.3%)提到碰撞或起火;车主报告 47 人受伤、0 人死亡。

一半的事故发生在年款起算 57 个月内;最集中的时期是五年以后(占 47%)。近 12 个月新增 235 条投诉,前 12 个月是 348 条,投诉速度在降温。

NHTSA 列出该年款 5 项安全召回。 有 33% 的投诉落在召回已处理的部件范围。有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Automatic Emergency Braking”(2024-04-15 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型5.83
  • 对比 Honda 其他车型3.36
  • 对比其他 2018 年款5.0
  • 对比其他紧凑型 SUV3.95
  • 上路前两年的投诉数 · 对比同年款平均 (584)6.56
  • 第 73 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018245.3 每年5.83
  • 2019141.8 每年3.37
  • 202063.8 每年1.52
  • 202175.3 每年1.79
  • 202270.0 每年1.66
  • 2023170.4 每年4.05
  • 2024175.0 每年4.16
  • 2025161.4 每年3.84

Honda CR-V 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机539 · 25.3% · 1.14×
  • 燃油系统363 · 17.1% · 3.97×
  • 转向301 · 14.1% · 2.17×
  • 驾驶辅助系统263 · 12.4% · 2.16×
  • 电气238 · 11.2% · 0.71×
  • 刹车149 · 7.0% · 1.15×
  • 内饰与配置113 · 5.3% · 0.59×
  • 车身与结构53 · 2.5% · 0.27×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • oil346
  • smell152
  • gasoline165
  • dipstick93
  • dilution78
  • level123

燃油系统 · 投诉中常见的词

  • fuel306
  • gasoline210
  • distribution disconnect160
  • exceeded reasonable175
  • reasonable amount175
  • received notification178

转向 · 投诉中常见的词

  • steering295
  • wheel193
  • rack86
  • sticky61
  • sticks53
  • gearbox43

问题分类: 转向 · 发动机 · 驾驶辅助系统 · 燃油系统 · 电气 · 刹车 · 内饰与配置 · 车身与结构 · 安全气囊与安全带 · 变速箱/动力系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2017: 2 2 2017 2018: 263 263 2018 2019: 319 319 2019 2020: 113 113 2020 2021: 106 106 2021 2022: 258 258 2022 2023: 211 211 2023 2024: 397 397 2024 2025: 281 281 2025 2026: 178 178 2026
  • 报告碰撞: 46
  • 报告起火: 2
  • 受伤: 47
  • 死亡: 0

事故发生时的车龄

  • 1 年内17.6%
  • 1–2 年13.2%
  • 2–3 年4.6%
  • 3–5 年17.8%
  • 5 年以上46.8%

事故车龄中位数: 57 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2018 Mazda CX-511713.50.32
2018 Kia Sportage16218.70.44
2018 Volkswagen Tiguan28833.20.79
2018 Toyota RAV434539.80.95
2018 Hyundai Tucson39145.11.07
2018 Chevrolet Equinox40346.51.11
2018 Subaru Forester49356.81.35
2018 Jeep Cherokee68278.61.87
2018 Nissan Rogue70280.91.92
2018 Jeep Compass936107.92.56
2018 Ford Escape1,778205.04.87
2018 Honda CR-V2,128245.35.83

安全召回 (5)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

风险: Air bags that deploy unintentionally during a crash increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY 案号 23V158000 · 2023-03-09

摘要: Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

风险: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.

处置: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 21V215000 · 2021-03-25

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

STEERING:ELECTRIC POWER ASSIST SYSTEM 案号 18V663000 · 2018-09-27

摘要: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.

风险: The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.

处置: Honda will notify owners, and dealers will replace the steering gearbox assembly, free of charge. The recall began November 9, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C2N, P2O.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2018 款 Honda CR-V 有多少投诉?

NHTSA 收到 2018 款 Honda CR-V 共 2,128 条投诉,约每车龄年 245.3 条。

2018 款 Honda CR-V 最常见的问题是什么?

最常见的类别是发动机,占投诉的 25.3%。

2018 款 Honda CR-V 有召回吗?

NHTSA 列出该年款 5 项安全召回。 有 3 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Automatic Emergency Braking”(2024-04-15 开启,仍在进行中)。

2018 款 Honda CR-V 现在还有人在投诉吗?

近 12 个月新增 235 条投诉,前 12 个月是 348 条,投诉速度在降温。

2018 款 Honda CR-V 跟同类车比起来如何?

NHTSA 收到 2018 款 Honda CR-V 的车主投诉共 2,128 条,折合每车龄年 245.3 条,以同车龄的车来说投诉比一般车多很多(投诉指数 5.83;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 73 名。与 Honda 其他车型相比,它的投诉率高 236%;与其他紧凑型 SUV相比则高 295%。