InsightArise Cars美国车主投诉指数
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2018 款 Chevrolet Equinox 问题、投诉与召回

一般 升温

NHTSA 收到 2018 款 Chevrolet Equinox 的车主投诉共 403 条,折合每车龄年 46.5 条,以同车龄的车来说投诉数属一般水平(投诉指数 1.11;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 49 名。与 Chevrolet 其他车型相比,它的投诉率差不多;与其他紧凑型 SUV相比则低 25%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2017-06-29 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:9 天。

403投诉
46.5每车龄年投诉数
1.11投诉指数 对比全部跟踪车型
5召回
6.5%涉及碰撞或起火的比例
62近 12 个月

分析

后一年款(2019)每年 39.1 条,比这一年款少。2018 款上路前两年累计 101 条投诉,比同年款车的平均高 13%。

最常见的问题类别是发动机(占投诉 23.1%),其次是刹车(21.3%)与电气(12.2%)。在发动机类投诉里,车主最常提到 “vacuum”、“pump”、“engine”、“camshaft”与“brake assist”。有 26 条投诉(6.5%)提到碰撞或起火;车主报告 30 人受伤、1 人死亡。

一半的事故发生在年款起算 51 个月内;最集中的时期是五年以后(占 42%)。近 12 个月新增 62 条投诉,前 12 个月是 43 条,投诉速度在升温。

NHTSA 列出该年款 5 项安全召回。 有 45% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型1.11
  • 对比 Chevrolet 其他车型1.01
  • 对比其他 2018 年款0.95
  • 对比其他紧凑型 SUV0.75
  • 上路前两年的投诉数 · 对比同年款平均 (101)1.13
  • 第 49 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201846.5 每年1.11
  • 201939.1 每年0.93
  • 202045.4 每年1.08
  • 202116.0 每年0.38
  • 202235.3 每年0.84
  • 202325.6 每年0.61
  • 202467.7 每年1.61
  • 2025227.2 每年5.4

Chevrolet Equinox 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机93 · 23.1% · 1.04×
  • 刹车86 · 21.3% · 3.51×
  • 电气49 · 12.2% · 0.77×
  • 变速箱/动力系统48 · 11.9% · 1.02×
  • 内饰与配置28 · 6.9% · 0.77×
  • 燃油系统26 · 6.5% · 1.51×
  • 车身与结构23 · 5.7% · 0.62×
  • 安全气囊与安全带17 · 4.2% · 1.1×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • vacuum25
  • pump31
  • engine61
  • camshaft13
  • brake assist10
  • reduced15

刹车 · 投诉中常见的词

  • vacuum37
  • brake70
  • pump41
  • pedal32
  • booster15
  • assist25

电气 · 投诉中常见的词

  • unlock6
  • brake released3
  • brake assist4
  • sunshade3
  • couldn't5
  • radio6

问题分类: 发动机 · 刹车 · 电气 · 燃油系统 · 车身与结构 · 变速箱/动力系统 · 内饰与配置 · 驾驶辅助系统 · 安全气囊与安全带 · 轮胎、轮毂与悬挂

投诉提交的年份

2017: 9 9 2017 2018: 48 48 2018 2019: 44 44 2019 2020: 45 45 2020 2021: 37 37 2021 2022: 42 42 2022 2023: 41 41 2023 2024: 48 48 2024 2025: 35 35 2025 2026: 54 54 2026
  • 报告碰撞: 23
  • 报告起火: 4
  • 受伤: 30
  • 死亡: 1

事故发生时的车龄

  • 1 年内17.6%
  • 1–2 年10.4%
  • 2–3 年11.2%
  • 3–5 年19.1%
  • 5 年以上41.7%

事故车龄中位数: 51 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 紧凑型 SUV

车型投诉每车龄年投诉数投诉指数
2018 Mazda CX-511713.50.32
2018 Kia Sportage16218.70.44
2018 Volkswagen Tiguan28833.20.79
2018 Toyota RAV434539.80.95
2018 Hyundai Tucson39145.11.07
2018 Chevrolet Equinox40346.51.11
2018 Subaru Forester49356.81.35
2018 Jeep Cherokee68278.61.87
2018 Nissan Rogue70280.91.92
2018 Jeep Compass936107.92.56
2018 Ford Escape1,778205.04.87
2018 Honda CR-V2,128245.35.83

安全召回 (5)

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 20V668000 · 2020-10-29

摘要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

风险: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

处置: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 18V576000 · 2018-08-30

摘要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

风险: A reduction of braking performance can increase the risk of a crash.

处置: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 18V358000 · 2018-05-31

摘要: General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

风险: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

处置: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

VISIBILITY 案号 18V252000 · 2018-04-19

摘要: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

风险: If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.

处置: GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 17V516000 · 2017-08-22

摘要: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

风险: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.

处置: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2018 款 Chevrolet Equinox 有多少投诉?

NHTSA 收到 2018 款 Chevrolet Equinox 共 403 条投诉,约每车龄年 46.5 条。

2018 款 Chevrolet Equinox 最常见的问题是什么?

最常见的类别是发动机,占投诉的 23.1%。

2018 款 Chevrolet Equinox 有召回吗?

NHTSA 列出该年款 5 项安全召回。

2018 款 Chevrolet Equinox 现在还有人在投诉吗?

近 12 个月新增 62 条投诉,前 12 个月是 43 条,投诉速度在升温。

2018 款 Chevrolet Equinox 跟同类车比起来如何?

NHTSA 收到 2018 款 Chevrolet Equinox 的车主投诉共 403 条,折合每车龄年 46.5 条,以同车龄的车来说投诉数属一般水平(投诉指数 1.11;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 49 名。与 Chevrolet 其他车型相比,它的投诉率差不多;与其他紧凑型 SUV相比则低 25%。