分析
前一年款（2021）每年 16.0 条，比这一年款少。后一年款（2023）每年 25.6 条，比这一年款少。2022 款上路前两年累计 50 条投诉，比同年款车的平均低 32%。
最常见的问题类别是燃油系统（占投诉 52.7%），其次是发动机（16.4%）与电气（10.9%）。燃油系统类投诉在这里的比例是全部跟踪车型的 12.2 倍。在燃油系统类投诉里，车主最常提到 “fuel pump”、“module”、“stalled”、“restart”与“pump control”。有 15 条投诉（9.1%）提到碰撞或起火；车主报告 7 人受伤、0 人死亡。
一半的事故发生在年款起算 31 个月内；最集中的时期是第三到第五年（占 42%）。近 12 个月新增 51 条投诉，前 12 个月是 36 条，投诉速度在升温。
NHTSA 列出该年款 5 项安全召回。 有 54% 的投诉落在召回已处理的部件范围。
安全召回 (5)
CHILD SEAT:VEHICLE LATCH ANCHOR 案号 23V339000 · 2023-05-11
摘要: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
风险: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
处置: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE 案号 23V013000 · 2023-01-19
摘要: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
风险: An engine stall increases the risk of a crash.
处置: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
SEATS 案号 22V724000 · 2022-09-29
摘要: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
风险: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
处置: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
SEATS 案号 22V359000 · 2022-05-19
摘要: General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
风险: An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
处置: Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
TIRES 案号 21V612000 · 2021-08-05
摘要: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
风险: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
处置: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
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