分析
前一年款（2021）每年 13.6 条，比这一年款少。后一年款（2023）每年 12.2 条，比这一年款少。2022 款上路前两年累计 138 条投诉，比同年款车的平均高 87%。
最常见的问题类别是电气（占投诉 37.7%），其次是发动机（17.3%）与驾驶辅助系统（10.5%）。电气类投诉在这里的比例是全部跟踪车型的 2.4 倍。在电气类投诉里，车主最常提到 “night mode”、“dim”、“stuck night”、“instrument”与“daylight”。有 11 条投诉（5.0%）提到碰撞或起火；车主报告 6 人受伤、0 人死亡。
一半的事故发生在年款起算 17 个月内；最集中的时期是第二年（占 46%）。近 12 个月新增 28 条投诉，前 12 个月是 33 条，速度大致平稳。
NHTSA 列出该年款 4 项安全召回。 有 38% 的投诉落在召回已处理的部件范围。
安全召回 (4)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 24V436000 · 2024-06-13 · OTA 修复
摘要: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
风险: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
处置: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 23V576000 · 2023-08-14
摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
风险: An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
处置: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 23V058000 · 2023-02-09
摘要: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
风险: An instrument panel display that is not visible to the driver may result in the inability to see safety-critical information, such as the fuel gauge and warning lights, increasing the risk of a crash.
处置: Dealers will replace the windshield and headlamp switch, add a light sensor module, and add a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 15A.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT 案号 22V248000 · 2022-04-14
摘要: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
风险: Improperly welded head restraints can result in an increased risk of injury to seat occupants during a crash.
处置: Dealers will replace both front seat head restraints, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z36.
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