Jeep 各车型投诉与召回
Jeep 的 5 款车、36 个年款，NHTSA 累计收到 14,687 条车主投诉与 110 项召回案。品牌平均每车龄年 72.9 条，投诉比一般车多（指数 1.73）。
分析
跟踪的 Jeep 车型中，Gladiator 的每年投诉最少，Wrangler 最多。按年款看，品牌平均投诉率以 2018 款最高（每年 123.5 条），2025 款最低（31.7 条）。
Jeep 车主抱怨转向的比例高于整体：占投诉 16.8%，是全部跟踪车型的 2.6 倍。近 12 个月车主提出 3,610 条投诉，前 12 个月是 2,435 条，投诉速度在升温。
召回：跟踪年款合计 110 项召回案，以 2024 年收件最多（25 项），其中 3 项带有勿驾驶或停户外警告。有 13 项 NHTSA 缺陷调查涉及 Jeep 车型，其中 6 项仍在进行。
车型
| 车型 | 级别 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 缺陷调查 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|---|
| Jeep Wrangler | 越野 SUV | 5,757 | 138.4 | 3.29 | 改善中 | 升温 | 41 | 10 | 转向 |
| Jeep Grand Cherokee | 中型 SUV | 3,335 | 85.9 | 2.04 | 恶化中 | 升温 | 49 | 5 | 电气 |
| Jeep Cherokee | 紧凑型 SUV | 2,798 | 61.9 | 1.47 | 改善中 | 平稳 | 21 | 1 | 变速箱／动力系统 |
| Jeep Compass | 紧凑型 SUV | 1,819 | 34.7 | 0.83 | 改善中 | 平稳 | 11 | 1 | 发动机 |
| Jeep Gladiator | 中型皮卡 | 978 | 30.0 | 0.71 | 改善中 | 平稳 | 16 | 3 | 转向 |
1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。
各年款 · 每车龄年投诉数
全部车型平均: 42.1
车主在抱怨什么
对比全部车型: 1.00 = 全部车型平均
召回（按收件年份）
勿驾驶／停户外: 3
缺陷调查
- Recall 23V-413 Post Remedy Failures 进行中
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022â2023 Jeep Grand Cherokee and2021â2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can incre…
- Instrument Panel Cluster (IPC) Failure 进行中
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  Th…
- Underhood fires 进行中
The Office of Defects Investigation (ODI) has received 9 Vehicle Owner's Questionnaire (VOQ) reports, 1 Death and Injury report, and multiple field reports alleging incidents of engine compartment fires in model year (MY) 2021-2023 Jeep Wrangler and Gladiator vehicles. The majority of the reports describe a fire occurring while the ignition in the vehicle was in an âOFFâ state with a suspected…
- Loss of Motive Power 进行中
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures…
- High pressure fuel pump failure 进行中
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- False overheat leading to loss of motive power 已结案
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles a…
- Desiccated Air Bag Inflator Rupture 进行中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
常见问题
Jeep 哪款车投诉最少？
跟踪的 Jeep 车型中，Gladiator 的每年投诉最少，Wrangler 最多。
Jeep 车主最常抱怨什么？
Jeep 车主抱怨转向的比例高于整体：占投诉 16.8%，是全部跟踪车型的 2.6 倍。近 12 个月车主提出 3,610 条投诉，前 12 个月是 2,435 条，投诉速度在升温。
Jeep 有多少召回与调查？
召回：跟踪年款合计 110 项召回案，以 2024 年收件最多（25 项），其中 3 项带有勿驾驶或停户外警告。有 13 项 NHTSA 缺陷调查涉及 Jeep 车型，其中 6 项仍在进行。