Jeep Wrangler 各年款问题、投诉与召回
在 8 个跟踪年款(2018–2025)中,NHTSA 累计收到 Jeep Wrangler 的车主投诉 5,757 条与 41 项安全召回,平均每车龄年 138.4 条,投诉比一般车多很多(对全部跟踪车型的指数 3.29)。在越野 SUV级别的 3 款车中,它的每年投诉数由少到多排第 3 名;级别平均是 67.8。
数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式
分析
趋势在改善。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款比 2018与2019 款低 29%(每个年款早期投诉 398 条,早年是 665 条)。
2024 款的投诉率最高(每年 334.2 条),2025 款最低(41.2 条)。2018与2024 款的投诉率比这款车自己的平均高出五成以上,是最需要仔细查的年款。2022 款明显低于这款车的平均。
综合所有跟踪年款,最常见的问题类别是转向(占投诉 33.1%),其次是发动机(20.3%)与电气(18.7%)。转向类投诉在这里的比例是全部跟踪车型的 5.1 倍。车主投诉中反复出现的词:“steering”、“wobble”、“death”、“bump”与“wheel”。有 209 条投诉(3.6%)提到碰撞或起火;所有年款合计报告 63 人受伤、0 人死亡。
近 12 个月车主提出 1,532 条投诉,前 12 个月是 743 条,投诉速度在升温。近期投诉最多的是 2024 款(755 条)。综合各年款,一半的事故发生在年款起算 23 个月内。
召回:跟踪年款合计 41 项召回案,以 2024 年收件最多(8 项),其中 3 项带有勿驾驶或停户外警告,1 项可用 OTA 修复。有 10 项 NHTSA 缺陷调查涵盖这款车,其中 5 项仍在进行,最近一项是“Instrument Panel Cluster (IPC) Failure”(2025-10-23 开启,仍在进行中)。
在跟踪的越野 SUV中,其他每一款的每年投诉都比它少,包括 Toyota 4Runner与Ford Bronco。
各年款一览
| 年款 | 投诉 | 每车龄年投诉数 | 投诉指数 | 上路前两年的投诉数 | 对比同年款平均 | 近 12 个月 | 召回 | 最常见问题 | |
|---|---|---|---|---|---|---|---|---|---|
| 2018 要特别留意的年款 | 1,814 | 209.1 | 4.97 | 987 | 11.08 | 111 | 14 | 转向 | 查看 › |
| 2019 | 734 | 95.6 | 2.27 | 343 | 4.25 | 63 | 9 | 转向 | 查看 › |
| 2020 | 606 | 90.8 | 2.16 | 193 | 3.39 | 133 | 12 ⚠ | 转向 | 查看 › |
| 2021 | 912 | 160.8 | 3.82 | 212 | 3.47 | 156 | 15 ⚠ | 发动机 | 查看 › |
| 2022 | 382 | 81.7 | 1.94 | 108 | 1.46 | 116 | 15 ⚠ | 电气 | 查看 › |
| 2023 | 346 | 94.2 | 2.24 | 177 | 2.13 | 133 | 14 ⚠ | 电气 | 查看 › |
| 2024 要特别留意的年款 | 894 | 334.2 | 7.94 | 620 | 8.82 | 755 | 11 ⚠ | 发动机 | 查看 › |
| 2025 投诉最少 | 69 | 41.2 | 0.98 | — | — | 65 | 4 ⚠ | 发动机 | 查看 › |
1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。 上路前两年的投诉数: 对比同年款平均. 计算方式
趋势 · 对比同年款平均
上路前两年的投诉数 ÷ 全部车型平均 (1.00)
投诉提交的年份
近 12 个月: 1,532 · 前 12 个月: 743 升温
问题分类
其他
52 · 0.9% · 0.5 对比全部车型 · 近期投诉太少,无法判断
- seat28
- forward20
- position14
- plastic10
灯光
18 · 0.3% · 0.2 对比全部车型 · 近期投诉太少,无法判断
- led10
- snow9
- headlights9
- lights completely3
驾驶辅助系统
12 · 0.2% · 0.04 对比全部车型 · 近期投诉太少,无法判断
- emergency4
- forward4
- sensor3
- control5
投诉达 40 条以上的问题分类才有专页。
投诉中常见的词
- steering2047
- wobble761
- death717
- bump527
- wheel1060
- violently436
- shaking486
- damper276
事故发生时的车龄
事故车龄中位数: 23 个月
车主怎么说
The car does not ride properly...it stops suddenly, it jolts, it vibrates, the battery sounds like it is overworking or overheating.
The contact owns a 2021 Jeep Wrangler. The contact stated while seated inside the vehicle while the vehicle was stationary, the contact heard a pop and then saw flames coming from underneath the hood. The contact safely exited the vehicle.
2018 Jeep Wrangler rubber brake lines collapsing internally, trapping hydraulic fluid pressure, and causing front brakes to overheat/lock up. Happened last year on my driver's side. It completely locked up my caliper.
The IPC Cluster completely blank. Unsafe to operate vehicle, as speed was unknown, unable to read fuel gauges, and unable to see any warning lights.
Getting the well know Jeep "Death Wobble". Was advised by Carvana when I bought this vehicle that it had an open recall for this exact issue (Manufacturer Recall Number CDJR XF1) due to the Steering Damper having air in it.
节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 越野 SUV
| # | 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|
| 1 | Toyota 4Runner | 326 | 10.1 | 0.24 | 持平 | 升温 | 12 | 刹车 |
| 2 | Ford Bronco | 936 | 47.1 | 1.12 | 改善中 | 升温 | 47 | 车身与结构 |
| 3 | Jeep Wrangler | 5,757 | 138.4 | 3.29 | 改善中 | 升温 | 41 | 转向 |
召回(按收件年份)
- 召回案: 41
- 勿驾驶/停户外: 3
- OTA 修复: 1
安全召回: 2018 (14) · 2019 (9) · 2020 (12) · 2021 (15) · 2022 (15) · 2023 (14) · 2024 (11) · 2025 (4)
缺陷调查
- Instrument Panel Cluster (IPC) Failure 进行中
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  Th…
- Underhood fires 进行中
The Office of Defects Investigation (ODI) has received 9 Vehicle Owner's Questionnaire (VOQ) reports, 1 Death and Injury report, and multiple field reports alleging incidents of engine compartment fires in model year (MY) 2021-2023 Jeep Wrangler and Gladiator vehicles. The majority of the reports describe a fire occurring while the ignition in the vehicle was in an âOFFâ state with a suspected…
- Loss of Motive Power 进行中
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures…
- High pressure fuel pump failure 进行中
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Desiccated Air Bag Inflator Rupture 进行中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
常见问题
Jeep Wrangler 哪个年款投诉最多?
2024 款的投诉率最高(每年 334.2 条),2025 款最低(41.2 条)。
Jeep Wrangler 是越做越好还是越差?
趋势在改善。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款比 2018与2019 款低 29%(每个年款早期投诉 398 条,早年是 665 条)。近 12 个月车主提出 1,532 条投诉,前 12 个月是 743 条,投诉速度在升温。
Jeep Wrangler 最常见的问题是什么?
综合所有跟踪年款,最常见的问题类别是转向(占投诉 33.1%),其次是发动机(20.3%)与电气(18.7%)。车主投诉中反复出现的词:“steering”、“wobble”、“death”、“bump”与“wheel”。
Jeep Wrangler 跟其他越野 SUV比起来如何?
在越野 SUV级别的 3 款车中,它的每年投诉数由少到多排第 3 名;级别平均是 67.8。在跟踪的越野 SUV中,其他每一款的每年投诉都比它少,包括 Toyota 4Runner与Ford Bronco。
Jeep Wrangler 有召回或进行中的调查吗?
召回:跟踪年款合计 41 项召回案,以 2024 年收件最多(8 项),其中 3 项带有勿驾驶或停户外警告,1 项可用 OTA 修复。有 10 项 NHTSA 缺陷调查涵盖这款车,其中 5 项仍在进行,最近一项是“Instrument Panel Cluster (IPC) Failure”(2025-10-23 开启,仍在进行中)。